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Employee Relations Administrative Assistant

Vonore, TN, 37885
March 29, 2021

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STACEY M WILLIAMSON 865-***-**** Knoxville, TN 37922

Hardworking and reliable Human Resource Specialist with strong abilities in Recruiting and Onboarding. Offering Communication, Training and Decision making skills and Highly organized, proactive and punctual with team-oriented activities.

Policies implementation

Benefits administrator

Personnel recruitment

HR policy/procedure development

Compensation and payroll

Presentation preparation

Talent acquisition

Employee relations

Confidential document control


Morgan Olson Loudon, TN

Human Resources Specialist

08/2019 - 03/2020

Prepared employees for assignments by establishing and conducting orientation and training programs.

Conducted telephone and onsite exit interviews for all employees. Selected and interviewed candidates for all available positions. Conducted new hire orientations making new employees feel welcome and ready to succeed.

Created job descriptions to aĴract targeted talent pool within market wage range.

Assisted inbound and outbound calls regarding all HR inquiries. Explained human resources policies and procedures to all employees. Answered employee questions

Managed communication regarding employee orientation and open enrollment for benefits.

Completed onboarding and new hire orientation for all employees. Y-12 Federal Credit Union Knoxville, TN

Human Resources Specialist

01/2019 - 08/2019

Hire Employees Process New Hires and Rehires paperwork Interpret and explain human resources policies, procedures, laws, standards or regulations.

Maintain and update human resources documents, such as organizations charts, employee handbooks or directions, or performance evaluation forms.

Prepare and maintain employment records related to events such as hiring, terminations, leaves, transfers, or promotions, using human resources management system software

Provide Management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues

Schedule or conduct new employee orientations




Payroll Backup

Jacob's Engineering Oak Ridge, TN

Human Resources Specialist

02/2018 - 12/2018

Human Resources – JESI (Jacobs Employee Solutions & Information) US, Canada & UK.

Processes New Hires and Rehires.

Provide Employee Service: Phone, Email, & Web Chat. Maintain Employee Records.

Run Back Ground Checks, I-9's & reverification.

Work office wide mailbox.

Coordinate with payroll: Direct Deposit information, Stop Payments, Time card corrections, & Verify Taxes.


Maintain HireRight Account.

CCC Group Maryville, TN

Administrative Assistant

03/2016 - 09/2017

Of the Eastern Region.

Processes all New Hires and Rehires for job sites. Provide Customer Service.

Coordinate between the Corporate Office and Job sites. Run Back Ground Checks, I-9's and MVR's.

Travel to sites and help with all On Boarding.

Plan luncheons and Christmas Parties.

Manage and Distribute information for job site.

Public Notary, GC Services Knoxville,


Call Center Collection Specialist

08/2015 - 01/2016

For inbound/outbound servicing, focused on rehabbing defaulted student loans.

In bound/Out bound calls (minimum of 250).

Skip tracing.

Payment facilitation and options.

Adhere to FDCPA/Federal/state/city laws.

Brackfield and Associates, LLC

Knoxville, TN

Volunteer Storage, and Campus Parking

11/2009 - 07/2015

Property management of over 25 rental properties and 3 commercial shopping plazas.

Facilitation of all maintenance requests.

Collection of all rental expense and payment of taxes. Inspection of properties to ensure meeting of all contractual agreements. Work with Leases of property for all serving needs. Management of all bank accounts and accounting for property General management of 6 storage facilities (800 units and 6 employees). Oversight of all vendors for maintenance.

Customer service for all escalations at facilities. Sales (Rentals) of units.

Property management including account and reporting for facilities. Management of Delinquent Accounts Oversee the Campus Parking business segment.

Handling of all banking account needs, reporting and balancing. Coordination of staffing and facility management of parking locations. Oak Ridge Schools Federal Credit Union

Oak Ridge, TN

Customer Service Representative

03/2007 - 11/2009

Serving of customers for all account maintenance requests. Validation of teller balances.

Oversight of all paperwork and approvals for loan applications. Strayer University

Bachelor of Business Administration


Roane State

Associates of Business Administration


Farragut High School


References Available upon request

Education and Training


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