Agent

Collins I. Chidume

Jackson, NJ 732-***-****

www.linkedin.com /in/collins-chidume-77a8883b **********@*****.***

Business Management Professional & Entrepreneur

Results-Oriented Team Management Self-Driven

Knowledgeable professional with transferrable experience in team management, goal execution, and customer service, within a wide range of environments. Skilled in communicating with customers and collaborating with various members of the organization to achieve business and financial objectives. Highly adept in cultivating and maintaining contacts, developing business-related activities and proactively looking for opportunities of growth. Proficiency in time management, team motivation, presentations, and Microsoft Office Suite.

Event Management

Relationship Building

Project Management

Customer-Relations

Sales & Marketing

Organization Maintenance

Research & Screening

Training & Development

Team Management

Driven & Motivated

Quality Assurance

Teamwork & Collaboration

Result Maximization

Inventory Oversight

Customer Service

PROFESSIONAL EXPERIENCE

NEW YORK LIFE INSURANCE COMPANY, Wall Township, NJ 2020 – 2021

Agent

Efficiently researched and screened potential clients through avid cold calling, ranging from student-level to high-end individuals with a goal of seeking out interested parties for the sale of financial products.

Communicated and collaborated with other staff members to ensure the highest quality of performance.

FIRST STUDENT BUS CHARTER, Wall, NJ 2018 – 2019

Charter Center Representative

Efficaciously coordinated the movement of thousands of buses, and collaborated with external customers team members to meet the daily challenges and reduce service disruptions.

Ensured flawless system design and organization in an effort to guarantee service remains uninterrupted.

NRG HOME SOLAR, Wall, NJ 2016 – 2017

Inside Sales Consultant

Coordinated with potential and current customers, aiding them through the conversion process; provided a clear understanding of the importance of solar energy while proactively earning their business.

Responsible for heading the sales process from acquisition to close; marketed products and services.

Executing on the aims and targets of the clients and the organization, while offering outstanding customer service to all current and potential customers.

SKECHERS, Jackson, NJ 2015 – 2016

Assistant Store Manager

Spearheaded the organization and directing of team meetings; efficiently pushed high unit velocity through a seamlessly presented sales floor and service.

Coached and mentored team members by utilizing people processes and team development.

Established and implemented strong operational procedures and routines that enhanced profitability, while exceeding sales goals.

Provided each customer with a customized personal service experience, attention to detail, and follow-ups that build relationships and return business.

ECKO UNLIMITED / JOSEPH A BANK, Jackson, NJ 2013 – 2015

Assistant & Department Manager

Delivered every customer with a tailored personal service experience by utilizing attention to detail and follow-ups that cultivate relationships and return business.

Organized team meetings in an effort to ensure the highest quality of performance.

Trained and mentored team members by utilizing processes and team development skills.

Utilized strong operational procedures and routines that enhanced profitability and exceeded sales goals.

CALDWELL COLLEGE FITNESS CENTER, Caldwell, NJ 2010 – 2012

Administrative Assistant

Successfully assessed the needs and capabilities of individuals through proven fitness procedures; advised and mentored individuals on correct methods and use of exercise machines and devices.

Effectively developed exercise programs for individuals, based on age and fitness levels; provided instructions on a variety of fitness activities, while motivating clients to complete the workout.

Assisted a variety of clients in establishing and executing realistic, attainable goals, and maximizing results.

Lord & Taylor, Freehold, NJ 2008 – 2011

Sales Associate

Effectively represented the ideals of service and qualities of the company; keenly assisted customers with merchandise selection, while working to ensure a positive customer experience.

Generated and executed sales by determining customer needs and developing and maintain clientele.

Guaranteed floor standards including replenishment and presentation as well as the general appearance and cleanliness within the department; enforced loss prevention and shortage control procedures.

Utilized knowledge of all systems and procedures relating to sales and credit transactions; opened new charge accounts in a time efficient manner.

Gained a broad spectrum of retail knowledge by working in diversified departments throughout the chain.

EDUCATION & CREDENTIALS

Bachelor of Science in Business Administration, Caldwell College, Caldwell, NJ

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