MERRIAM NTEBALENG MAHLABE
Difateng section
Tembisa
1632
Gauteng
**************@*****.***
Date of birth: 1994/10/19
Gender: Female
Driver’s licence: Code 10
PERSONAL STATEMENT
I am a Adventure Tourism Management graduate with a national diploma from Tshwane University of Technology, looking forward to secure a permanent job or similar to utilize my current indoor and outdoor skills, knowledge and also help me to further develop these skills in a practical and fast-paced environment.
I have done adventure Leadership activities during my years of studying, where I guided trips and facilitated team building programs, providing participants opportunities to explore leadership, organizational behavior, group development, and the environment using adventure education practices and outdoor recreation principles.
I have gained one year work experience from MTM Management and Services a company based in Pretoria Hatfield plaza. I started working together with them from the beginning of January 2017 to December 2017. Briefly my duties were Data capturing, handling receptionist duties managing office supplies such as stationery,petty cash and management of meeting rooms and scheduling appointments.
My eventual career goal is to be keen to impart my wisdom and experience on others and actively learn and contribute to the overall success of the business I will work for.
EXPERIENCE
MTM Management and Services (Pretoria, Hatfield plaza)
Data capturer (work integrated learning) January 2017-December 2017
Data capturing: transfer data from paper format into computer files.
Handle receptionist duties which includes meeting and greeting guests and storing hard copies of data in an organized manner to optimize retrieval.
Maintaining a clean and enjoyable working environment.
Entering and updating information into relevant databases.
Answer phone calls and transfer them to the correct team member.
Reason for leaving
I was on a 12 month contract doing my work integrated learning in order to meet my requirements to be awarded a national diploma.
Reference
Mr Steve Tladi
Designation: Supervisor
Reference phone
EDUCATION
Course:
National diploma Adventure tourism management (2018)
Institute:
Tshwane university of technology
Notable modules
First year: Adventure tourism practice I, Business administration, Commercial recreation I(Management), Communication (English), Computer usage, Outdoor recreation I
Second year: Adventure tourism practice II (adventure tourism, Events management), Commercial recreation II, ( Human resource management, Economics, Accounting), Outdoor recreation II, Adventure tourism law IA and IB, Natural environment.
Third year: Adventure tourism practice III, Outdoor recreation III, Commercial recreation III.
Key skills gained
Greeting clients on arrival in a courteous and friendly manner.
Dealing with complaints in a professional and efficient manner.
Ability to work individually and in a team.
Good interpersonal relations.
Excellent time keeping
Good communication skills
Proficiency in MS Office (Word, Excel, Access & Outlook, PowerPoint)
Accomplished communication skills, both written and verbal developed through outdoor activity programs and presentations.
Gained navigation and route finding skills, as well as initiative, self-awareness and problem solving.
Efficiency in assisting & resolving queries
High school
Matric (2012)
Armour foundation learning institute
Subjects
English home language, Afrikaans first additional language, Mathematical literacy, Life orientation; Geography, Life sciences, Tourism.
CERTIFICATES
First aid level 3, English word proficiency, Opera PMS, Tourplanis V2, Global positioning system, Summit event manager pro.