Sales Manager

Grant M. Felgenhauer

**** ******* ** **********, ** 75080 ● 219-***-**** ● ********@*****.***

PROFILE

Outgoing and detail oriented professional with a track record of consistently exceeding goals and expectations both individually and in a team environment, seeking a career in sales and project management. PROFESSIONAL EXPERIENCE

Freeman Co – Dallas, TX 2015 – 2020 (COVID-19 Affected) Client Solutions Manager – Exposition Sales

• Business Development Responsibilities & Accomplishments o FY20 Q1 Sales Stand-Out Award Winner (Performance Excellence & Collaboration) o Successfully manage accounts worth $3 million or more annually (NACS Show, BIO Intl Convention, 7-Eleven Experience, LinkedIn Talent Connect, NAMM) o Regularly utilize all Freeman lines of business to upsell clients beyond their existing contract and enhance client experience. Re-sign existing clients on new contracts o Quote prices and credit terms as necessary

o Entertain clients as necessary

o Communicate and manage any change orders to all necessary parties o Regularly attend industry events

• Project Management Responsibilities

o Manage all aspects of project (design, production, installation/dismantle, billing) o Utilize strong relationships and consistent communication with branches/labor teams, external vendors, and client to ensure project success

o Utilize strong knowledge of all branch operations and logistics to ensure project success o Perform job site visit and inspection

o Creation of project budget and production schedule o Secure/enter all internal and external vendor orders (reserve materials, equipment, and labor) o Ensure profitability of project by generating and communicating internal reports to ensure desired job cost expectations are met

o On-site supervision of internal and external vendors throughout project Business Development Manager – Exhibitor Sales

• Business Development Accomplishments

o Exceeded third year sales goal of $1,500,000 by $600,000 o Exceeded second year sales goal of $1,000,000 by $400,000 o Exceeded sales goal of $500,000 within first 6 months of employment

• Project Management Responsibilities

o Develop and maintain strong working relationships with internal and external customers o Produce exhibits and expositions from point of design through point of installation o Off- Site project management (set timelines and budgets, manage design and production phase, set expectations with clients, billing and collections, reserve materials, equipment, and labor) o On- Site project management (supervise local labor teams for install/dismantle, manage scheduled timeline, adapt and make decisions in less than ideal situations, meet face to face with client to ensure expectations are met and secure returning business) Grant M. Felgenhauer

1116 Melrose Dr Richardson, TX 75080 ● 219-***-**** ● ********@*****.*** Schneider Transportation – Chicago, IL 2014 – 2015 Logistics Sales Account Executive

● Procure, maintain and grow new/existing accounts, averaging $14,000 in monthly business revenue

● Met and exceeded every revenue sales quota ($10,000 monthly sales goal)

● Prospect and grow new business through current customer relationships, cold calling and emails

(averaging 85 cold calls per day)

● Source carriers, quote/negotiate rates and finalize contracts in a timely and effective manner

● Seller of the Month for Team Childs, Schneider Transportation (Feb 2015) Aloha Document Services – Chicago, IL 2013 – 2014

Customer Sales Service Representative

● Identify and resolve printing service needs; primarily for law firms, marketing companies, and educational organizations

● Maintain and grow over twenty house accounts (worth $30,000 each in yearly revenue)

● Responsible for daily project consultations and on-site presentations with clients, ensuring repeat business

● Created and implemented new order entry system for new associates Beverly Tent and Awning – Hammond, IN 2006 – 2013

Sales & Delivery Manager

● Directly responsible for overseeing company accounts and sales ($15,000 average yearly revenue)

● Managed and maintained over a dozen accounts, establishing loyal clients for recurring business revenue

● Oversaw all event planning (such as Special Olympics, Relay for Life, and Pierogi fest)

● On-site project management (oversaw supply checks, delivery, construction/deconstruction, billing/collections, employee scheduling)

EDUCATION

Indiana University, Bloomington, IN

Graduated: May 2012

Bachelors of Exercise Science in Health & Kinesiology SKILLS AND ABILITIES

● Software: Microsoft Office, SaaS (salesforce, DropBox, Box), Teleconference (Zoom, Webex, Teams)

● Operating systems: All Windows Versions, TSS, Passport

● Experience in Sales, Account Management, Customer Service, Executing projects while traveling

● Attentive and organized work ethic; granting me the ability to be adaptable, ambitious, and efficient in the workplace

LEADERSHIP AND ACTIVITIES

● GORUCK Light Finisher (Won most valuable leader)/GORUCK Tough Finisher

● Spartan Beast Finisher

● World War Fit Podium Finish, CrossFit Inc.

● Four-Time Triathlon Finisher, The Valparaiso Triathlon

● Three-Time Soldier Field 10 Mile & IU Mini-Marathon Finisher, Indiana University

● Wendy’s High School Heisman Athlete of the Year Winner – 2006 Munster High School

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