Food Safety Quality
Resume:
Cynthia Helms
Brockport, NY
***********@*****.***
Education
Bachelor's in Chemistry IUPUI - Indianapolis, IN December 1998 to May 2002
Certification in Applied Computer Science IUPUI - Indianapolis, IN December 1998 to December 2001
Skills
HACCP (10+ years), Quality Assurance (10+ years), SQF (10+ years), Sanitation (10+ years)
Certifications
SQF Practitioner March 2010
HACCP Certification March 2010
PCQI March 2016
Food Defense Awareness Certification
Work Experience
Manager (multi-facility)
Baldwin Richardson Foods – Ingredients, Sauces/Condiments, Liquid beverage
Macedon, NY
November 2019 to July 2020
Put in place Sanitation programs and enacted changes to current ones that resulted in a $500,000 annual savings
Managed, evaluated, motivated and directed the sanitation initiative for the
plant sanitation department for two facilities.
Responsible for guidance and team compliance for SQF recertification.
Ensure cleaning and sanitizing procedures are completed in compliance
with daily/weekly/monthly/quarterly/semi-annual/annual tasks in accordance
with the Master Sanitation Schedule.
Checked cleaning and performance on Process and Packaging Equipment for
both CIP and COP and reviewed flow, concentration, temperature and time to
ensure CIP cleaning parameters were adhered too.
Conducted plant sanitation inspections and scheduled follow-up cleaning
activities for all internal and 3rd party audits.
Reviewed, revised, trained on and audited to ensure compliance with SSOP’s
Maintained chemical inventory necessary for the operation of the sanitation
program
Defined and put in place the COVID-19 program to provide continuous
sanitizing of touch points and common areas to ensure the safety of all
employees in both facilities.
Keep the Sanitation changeover matrix updated
Quality Assurance & Sanitation Manager
Kerry Foods - Ingredients and Flavors
Savannah, GA – Liquid Beverage (Nutrional drinks, Syrups, Flavorings)
Vicksburg, MS – Dry Blends (Breading and Coatings)
February 2018 to November 2019
Reviewed and updated the Environmental testing program resulting in an annual $250,000 savings
Planning, implementing and maintaining product quality improvement programs and encouraging and motivating personnel to contribute and actively participate in these programs
Oversee all quality assurance matters with regards to site Quality Team and
product quality improvement planning to meet company goals,
Preparing the company in meeting new regulations and quality standards that the company may choose to implement,
Monitor and motivate employee performance and develop or upgrade their skills
and knowledge,
Implement company HSE initiatives and report progress to the functional
regional lead
Prepare, oversee and participate in customer, quality, and environmental audits.
Responsible for all aspects of quality control activities of raw materials, in-line
and finished products.
Implement approved quality standards and specifications to assist in improving
the food safety and technical knowledge of employees, distributors and
customers in relation to products
Participated in continuous improvement activities
Develop and maintain training and development programs that support key
performance goals for the company
Direct over-site of the Sanitation department, including but not limited to Master
Sanitation compliance, training, inspections, 3rd party audit follow-ups, and
chemical inventories.
Quality Systems Manager
John B. Sanfilippo & Son, Inc - Salted Inshell Peanuts
Garysburg, NC
September 2009 to January 2018
Implemented SQF Level 2 for the facility and led the continuous improvement team which resulted in a 25% reduction in foreign material complaints
Member of the resource conservation team, the facility holds an Energy Star rating
Developed a Post Sanitation Inspection checklist to verify cleanliness and ensure the integrity of the finished product from a food Safety viewpoint. (production employees performed the sanitation activities)
Developed procedures to monitor and improve the quality of the products. This included developing a daily product review program to ensure timely response to any quality issues, both physical and chemical.
Develop, implement, and maintain Quality Control systems to assure the highest possible quality standards in all incoming raw materials, outgoing finished products and manufacturing environment.
Responsible for conducting internal food safety audits and being the contact person for all 3rd party audits
Responsible for environmental monitoring program
Over-site of the Agricultural side of the facility as it pertained to receiving and storing peanuts to ensure that were both food safe and a quality product.
Responsible for managing the pest control program.
Sanitation & Receiving Manager
Interstate Brands Corporation - Bread, Buns and Hots
Rocky Mount, NC
December 2007 to April 2009
Responsible for developing and formalizing written sanitation procedures and Master Sanitation Schedule compliance
Generated daily work orders and scheduled end of week clean-up to ensure the success of the sanitation department.
Performed inspections to monitor sanitation progress and verify cleanliness.
Performed monthly environmental and safety audits and followed up to ensure corrective actions were completed
Conducted weekly Inventories of all ingredients and packaging
Ensured bulk ingredients were ordered and received as needed for scheduled production runs.
Made sure ingredients were staged for each day of production
Scheduled silo cleaning
Quality Assurance & Sanitation Manager
Dawn Food Products
Douglasville, GA - Snack Cakes, Muffins & Cakes
Ossian, IN - Yeast & Cake Donuts
May 2005 to September 2007
Develop procedures to monitor and improve quality standards.
Training and supervising a small group of quality assurance technicians
Overseeing compliance with sanitation standard operating procedures (SSOP) and food safety programs
Verifying product labeling to ensure nutritional compliance with company policy
HACCP team coordinator.
Evaluate new cleaning methods, chemicals, equipment and other new developments in the field of sanitation.
Conduct regular team meetings and provide coaching, training and feedback to each member.
Responsible for developing and formalizing written sanitation procedures and Master Sanitation Schedule.
Generate daily work orders and schedule end of week clean-up to ensure the success of the sanitation department.
Perform inspections to monitor sanitation progress and verify cleanliness.
Perform monthly environmental and safety audits. Follow-up to ensure corrective actions have been completed.
Participate in the monthly safety team meeting.
Develop and maintain product specification manuals
Monitor processes to ensure they are operating consistently.
Maintain finished product for retains and shelf–life monitoring.
Organize collected data for management review.
Communicate inconsistent results to management immediately.
Maintain lab and testing equipment.
Monitor plant for compliance with GMP’s
Defined an interdisciplinary team to conduct monthly internal audits.
Perform both inline quality checks and finished product testing.
Monitor finished package appearance, labeling, coding, and integrity.
Order lab supplies and equipment.
Perform pre-operational inspections.
Assist production departments in resolving quality problems.
Direct various inspections and test procedures; and establish and maintain records necessary for food safety, quality control, including charts and reports.
Management of in-house Quality systems, ensuring adherence through auditing and training.
Development of an Internal Quality Crosscheck program to monitor analytical testing results among the technicians.
Conduct food safety training annually and during orientation of new hires.
Follow through on plant results of the environmental monitoring program to detect and eliminate sources of contamination.
Oversee Sanitation and QA employees. This includes time management, staffing and performance reviews.
Sanitation Supervisor
Nestle USA - Hot Pockets and Fruit Pockets
Mt Sterling, KY
October 2003 to May 2005
Provide effective operating supervision on assigned shift of assigned operations.
Train and supervise sanitation employees to meet schedules and satisfy quality control, sanitation and safety standards.
Lead, coach and support line process teams in their efforts to improve quality, increase flexibility and reduce costs.
Maintain log of shift operations, prepare daily time sheets for hourly employees, sanitation summaries, overtime and downtime reports.
Conduct both interviews to fill hourly openings for sanitation department and training to ensure new hires are aware of chemicals used, potential safety hazards, overall requirements.
Provide feedback to employees on job performance through both verbal and written communication.
Responsible for start-up of Sanitation Safety Team.
Production & Sanitation Supervisor
Prairie Farms Dairy - Milk, Juice, and Nutritional Shakes
Anderson, IN
September 2001 to October 2003
Review and support master scheduling process to meet production requirements.
Plan process activities and follow established priorities in regard to procedures, equipment capabilities, process team performance and staffing levels.
Review, analyze and act to correct non-conformance in the areas of policies and procedures.
Lead, coach, and support line process teams in their efforts to improve quality, increase flexibility, and reduce costs.
Provide feedback to employees on job performance through verbal and written communication.
Coordinate manufacturing activities to ensure production and quality of products meet specifications.
Inspect equipment to insure optimum utilization, quality and safety.
Communicate with employees concerning staffing needs, scheduling, problem solving, change actions, overtime, vacations, training and safety.
Assure overall cleanliness of plant and equipment including CIP operations.
Areas of expertise
1. Food Safety & Quality
2. Sanitation Programs and processes
3. Quality Systems Management
4. Budget Development
5. Leadership and Management Methods
6. SQF Implementation Level 2 and Level 3 Hands on Experience
7. 3rd Party Audit Experience: FDA, USDA, SQF, AIB, Customer
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