Cynthia Helms

Brockport, NY

adk9h9@r.postjobfree.com

601-***-****

Education

Bachelor's in Chemistry IUPUI - Indianapolis, IN December 1998 to May 2002

Certification in Applied Computer Science IUPUI - Indianapolis, IN December 1998 to December 2001

Skills

HACCP (10+ years), Quality Assurance (10+ years), SQF (10+ years), Sanitation (10+ years)

Certifications

SQF Practitioner March 2010

HACCP Certification March 2010

PCQI March 2016

Food Defense Awareness Certification

Work Experience

Manager (multi-facility)

Baldwin Richardson Foods – Ingredients, Sauces/Condiments, Liquid beverage

Macedon, NY

November 2019 to July 2020

Put in place Sanitation programs and enacted changes to current ones that resulted in a $500,000 annual savings

Managed, evaluated, motivated and directed the sanitation initiative for the

plant sanitation department for two facilities.

Responsible for guidance and team compliance for SQF recertification.

Ensure cleaning and sanitizing procedures are completed in compliance

with daily/weekly/monthly/quarterly/semi-annual/annual tasks in accordance

with the Master Sanitation Schedule.

Checked cleaning and performance on Process and Packaging Equipment for

both CIP and COP and reviewed flow, concentration, temperature and time to

ensure CIP cleaning parameters were adhered too.

Conducted plant sanitation inspections and scheduled follow-up cleaning

activities for all internal and 3rd party audits.

Reviewed, revised, trained on and audited to ensure compliance with SSOP’s

Maintained chemical inventory necessary for the operation of the sanitation

program

Defined and put in place the COVID-19 program to provide continuous

sanitizing of touch points and common areas to ensure the safety of all

employees in both facilities.

Keep the Sanitation changeover matrix updated

Quality Assurance & Sanitation Manager

Kerry Foods - Ingredients and Flavors

Savannah, GA – Liquid Beverage (Nutrional drinks, Syrups, Flavorings)

Vicksburg, MS – Dry Blends (Breading and Coatings)

February 2018 to November 2019

Reviewed and updated the Environmental testing program resulting in an annual $250,000 savings

Planning, implementing and maintaining product quality improvement programs and encouraging and motivating personnel to contribute and actively participate in these programs

Oversee all quality assurance matters with regards to site Quality Team and

product quality improvement planning to meet company goals,

Preparing the company in meeting new regulations and quality standards that the company may choose to implement,

Monitor and motivate employee performance and develop or upgrade their skills

and knowledge,

Implement company HSE initiatives and report progress to the functional

regional lead

Prepare, oversee and participate in customer, quality, and environmental audits.

Responsible for all aspects of quality control activities of raw materials, in-line

and finished products.

Implement approved quality standards and specifications to assist in improving

the food safety and technical knowledge of employees, distributors and

customers in relation to products

Participated in continuous improvement activities

Develop and maintain training and development programs that support key

performance goals for the company

Direct over-site of the Sanitation department, including but not limited to Master

Sanitation compliance, training, inspections, 3rd party audit follow-ups, and

chemical inventories.

Quality Systems Manager

John B. Sanfilippo & Son, Inc - Salted Inshell Peanuts

Garysburg, NC

September 2009 to January 2018

Implemented SQF Level 2 for the facility and led the continuous improvement team which resulted in a 25% reduction in foreign material complaints

Member of the resource conservation team, the facility holds an Energy Star rating

Developed a Post Sanitation Inspection checklist to verify cleanliness and ensure the integrity of the finished product from a food Safety viewpoint. (production employees performed the sanitation activities)

Developed procedures to monitor and improve the quality of the products. This included developing a daily product review program to ensure timely response to any quality issues, both physical and chemical.

Develop, implement, and maintain Quality Control systems to assure the highest possible quality standards in all incoming raw materials, outgoing finished products and manufacturing environment.

Responsible for conducting internal food safety audits and being the contact person for all 3rd party audits

Responsible for environmental monitoring program

Over-site of the Agricultural side of the facility as it pertained to receiving and storing peanuts to ensure that were both food safe and a quality product.

Responsible for managing the pest control program.

Sanitation & Receiving Manager

Interstate Brands Corporation - Bread, Buns and Hots

Rocky Mount, NC

December 2007 to April 2009

Responsible for developing and formalizing written sanitation procedures and Master Sanitation Schedule compliance

Generated daily work orders and scheduled end of week clean-up to ensure the success of the sanitation department.

Performed inspections to monitor sanitation progress and verify cleanliness.

Performed monthly environmental and safety audits and followed up to ensure corrective actions were completed

Conducted weekly Inventories of all ingredients and packaging

Ensured bulk ingredients were ordered and received as needed for scheduled production runs.

Made sure ingredients were staged for each day of production

Scheduled silo cleaning

Quality Assurance & Sanitation Manager

Dawn Food Products

Douglasville, GA - Snack Cakes, Muffins & Cakes

Ossian, IN - Yeast & Cake Donuts

May 2005 to September 2007

Develop procedures to monitor and improve quality standards.

Training and supervising a small group of quality assurance technicians

Overseeing compliance with sanitation standard operating procedures (SSOP) and food safety programs

Verifying product labeling to ensure nutritional compliance with company policy

HACCP team coordinator.

Evaluate new cleaning methods, chemicals, equipment and other new developments in the field of sanitation.

Conduct regular team meetings and provide coaching, training and feedback to each member.

Responsible for developing and formalizing written sanitation procedures and Master Sanitation Schedule.

Generate daily work orders and schedule end of week clean-up to ensure the success of the sanitation department.

Perform inspections to monitor sanitation progress and verify cleanliness.

Perform monthly environmental and safety audits. Follow-up to ensure corrective actions have been completed.

Participate in the monthly safety team meeting.

Develop and maintain product specification manuals

Monitor processes to ensure they are operating consistently.

Maintain finished product for retains and shelf–life monitoring.

Organize collected data for management review.

Communicate inconsistent results to management immediately.

Maintain lab and testing equipment.

Monitor plant for compliance with GMP’s

Defined an interdisciplinary team to conduct monthly internal audits.

Perform both inline quality checks and finished product testing.

Monitor finished package appearance, labeling, coding, and integrity.

Order lab supplies and equipment.

Perform pre-operational inspections.

Assist production departments in resolving quality problems.

Direct various inspections and test procedures; and establish and maintain records necessary for food safety, quality control, including charts and reports.

Management of in-house Quality systems, ensuring adherence through auditing and training.

Development of an Internal Quality Crosscheck program to monitor analytical testing results among the technicians.

Conduct food safety training annually and during orientation of new hires.

Follow through on plant results of the environmental monitoring program to detect and eliminate sources of contamination.

Oversee Sanitation and QA employees. This includes time management, staffing and performance reviews.

Sanitation Supervisor

Nestle USA - Hot Pockets and Fruit Pockets

Mt Sterling, KY

October 2003 to May 2005

Provide effective operating supervision on assigned shift of assigned operations.

Train and supervise sanitation employees to meet schedules and satisfy quality control, sanitation and safety standards.

Lead, coach and support line process teams in their efforts to improve quality, increase flexibility and reduce costs.

Maintain log of shift operations, prepare daily time sheets for hourly employees, sanitation summaries, overtime and downtime reports.

Conduct both interviews to fill hourly openings for sanitation department and training to ensure new hires are aware of chemicals used, potential safety hazards, overall requirements.

Provide feedback to employees on job performance through both verbal and written communication.

Responsible for start-up of Sanitation Safety Team.

Production & Sanitation Supervisor

Prairie Farms Dairy - Milk, Juice, and Nutritional Shakes

Anderson, IN

September 2001 to October 2003

Review and support master scheduling process to meet production requirements.

Plan process activities and follow established priorities in regard to procedures, equipment capabilities, process team performance and staffing levels.

Review, analyze and act to correct non-conformance in the areas of policies and procedures.

Lead, coach, and support line process teams in their efforts to improve quality, increase flexibility, and reduce costs.

Provide feedback to employees on job performance through verbal and written communication.

Coordinate manufacturing activities to ensure production and quality of products meet specifications.

Inspect equipment to insure optimum utilization, quality and safety.

Communicate with employees concerning staffing needs, scheduling, problem solving, change actions, overtime, vacations, training and safety.

Assure overall cleanliness of plant and equipment including CIP operations.

Areas of expertise

1. Food Safety & Quality

2. Sanitation Programs and processes

3. Quality Systems Management

4. Budget Development

5. Leadership and Management Methods

6. SQF Implementation Level 2 and Level 3 Hands on Experience

7. 3rd Party Audit Experience: FDA, USDA, SQF, AIB, Customer

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