PATRICK F. RAGON
901-***-**** *****.*******@*****.***
Customer-centric, team-oriented business professional with experience in recruiting, sales, management, and customer service. Proven track record in admissions, sales, customer service and leadership. SKILLS & EXPERTISE
• Customer Service
• Rapport Building
• Employee Development
• Team Leadership and Motivation
• Recruiting
• Effective Communicator
• Presentation Skills
• Sales
• Cold Calling
• Relationship Management
• Appointment Setting
• Territory Management
EDUCATION
Master of Business Administration, Management STRAYER UNIVERSITY Nashville, TN Bachelor of Science DELTA STATE UNIVERSITY Cleveland, MS PROFESSIONAL EXPERIENCE
DAYMAR COLLEGE Nashville, TN
Assistant Director of Admissions (2020-Current)
• Setup and conduct one on one interviews with students for enrollment
• Assist students through admissions process
• Met and exceeded quarterly goals for enrollments, calls, and customer service time PROLINK STAFFING Nashville, TN
Clinical Recruiter (2019- 2020)
• Establish relationships with candidates to understand their skills, experience and motivators
• Source candidates using Applicant Tracking System (ATS), job boards, social media and networking
• Conduct interviews over the phone and in-person to determine candidate qualifications
• Cultivate and maintain strong candidate relationships by providing value and exceeding expectations INTEGRATED HEALTHCARE SOLUTIONS Portland, OR
Clinical Recruiter (2018- 2019)
• Setup advertisements for jobs through social media platforms, calls, text, and email
• Procurement of qualified Registered Nurses for travel assignments
• Screen and match registered nurses to appropriate assignments across the country
• Maintain a strong relationship with the clinician throughout the process THE ART INSTITUTE Nashville, TN Portland, OR Assistant Director of Admissions (2012-2018)
• Setup and conduct presentations in area schools and college seminars
• Meet with counselors to discuss the benefits of students attending The Art Institute
• Setup and conducted one on one interviews with students for enrollment
• Met and exceeded quarterly goals for enrollments, calls, and customer service time UNIVERSITY OF PHOENIX Memphis, TN
Enrollment Advisor (2011-2012)
• Setup one on one meeting with students to discuss enrollment
• Assisted student through admissions process
• Met and exceeded daily, weekly, monthly and quarterly goals STRAYER UNIVERSITY Memphis, TN
Student Account Representative (2009-2011)
• Managed financial aid process for incoming students
• Ensured all department files met and exceeded compliance regulations
• Served as contact for students inquiring about tuition and financial aid ARAMARK UNIFORM SERVICES Memphis, TN
Account Executive (2007-2009)
• Continuously met and exceeded quarterly goals set forth by the company
• Maintain prospect data base analyzed each week by sales manager
• Managed large territory targeting new small and large business accounts CELLULAR SOUTH Memphis, TN
Account Executive / Team Leader (2004-2007)
• Continuously received recognition for exceeding goals and quota set by the company
• Kept sales team highly motivated to ensure positive growth
• Trained outside sales executives about product knowledge and customer service
• Service new and existing customer accounts during, as well as after office hours and on weekends