Personal Resume for Dean Anderson
Dean Anderson
Herriman, Utah
84096
PERSONAL RESUME
Personal Resume for Dean Anderson
Dean Anderson
Contact Information Dean Anderson
Mobile: 801-***-****
Linkedin https://www.linkedin.com/pub/dean-anderson/8/42/15
E-Mail: *********************@*******.***
Experience October 2019-October 2020 - Maverick Networks Salt Lake City Solutions Consultant Outside Sales
Customer centric approach
Understanding of prospecting and business development process.
Selling various UCaaS products, Mitel, 8x8, GoToMeeting, Ring Central.
Selling Networks DIA, Wireles, Broadband, Security as a Service.Telecom Recovery
20 years working with various carrier technologies.
Understanding of various UCaaS and CCaaS services and premise based systems. December 2016- October 2019- CSI-Networks Salt Lake City Sales Engineer/ Account Manager
Increased Sales of Managed Services and Software Assurance by 300%
Self-Generated pipeline and obtained quota every quarter
Active with a Networking group for new business
Sold, UCaaS, CCaaS, Premise Systems, Carrier Services and Managed Services October 2015 - December 2016 inContact Salt Lake City Account Executive
Established a 2x pipeline in my first three months at inContact
Obtained 4 certifications with inContact in first 3 months.
Understanding of inContacts product offerings, IVR, Dialers, Analytics, WFO
Worked with partners and direct agents to help close business May 2011 – October 2015 - Questionmark Connecticut Business Development Manager / Product Evangelist
Pipeline management of 2x and above consistently
Did weekly demonstrations and web seminars with prospects.
Responsible for selling into Higher Education, Federal Agency's Defense contractors
Experienced in SaaS sales and bringing customers to the cloud
Converted 50 % of existing customers to our new SaaS model
Experienced with GSA sales and process
Understanding of LMS, CMS, CRM and ability to connect my product with several standards, SCORM, AICC, LTI and our own API.
Working with test publishers and content providers for assessment management delivery Personal Resume for Dean Anderson
March 2001 – May-2011 ProTel Networks Salt Lake City May 1998 – March 2001 3Com / US Robotics Singapore
Understanding of testing, measurement, evaluation and assessments throughout the learning process
Thorough knowledge of all business tools can adapt to any situation and perform at high standards.
Telecommunication Sales
Experience with Carrier sales, Century Link, Integra, Xo, Windstream, Net Solutions, Verizon Business.
Extensive knowledge with Samsung, Mitel, Inter-Tel communications platforms
Presented, setup and demonstrated VOIP products in the office and in the field
Thorough understanding of Call Center Applications and Design
Extensive understanding of Computer Telephony Applications and Integration
Strong understanding of Station Side and Trunk Side Recording applications
Ability to sell applications based on companies needs, Conference Bridges, Unified communications, Unified Messaging.
Prospecting and cold walking ability to generate new leads
Increased the Sales of Service Contracts by 150%
Managed the company’s customer base with 1500+ customers
Created marketing campaigns to target our customer segments
Developed and implemented electronic marketing campaigns for direct business-to- business sales.
Achieved top sales rewards for many of years, I ask for the business and close it.
Consistently achieved company’s sales quotas, highest record sales for one quarter
Expert Telephone skills ability to do business over the phone or in person
Ability to build long lasting business and professional relationships. Applications Engineer - Singapore South East Asia
Responsible for setting up the Applications Engineering lab in Singapore
Established and trained the technical support staff for 9 countries based in Singapore for all of the 3Com product lines.
Worked as a team lead for the other Applications Engineers in Asia Pacific Rim helped the other AE’s in China, Japan, South Korea.
Successfully Interfaced with the US and Europe divisions for product release and enhancement requirements
Provided feedback to Marketing, Engineering, on patterns of failures in the field.
Sales Engineer for USRobotics Total Control product lines
Worked Telecommunication Authority of Singapore to submit products for agency approval in the county of Singapore
March 1990 – Feb 1998 Megahertz merged with USRobotics Salt Lake City Personal Resume for Dean Anderson
Electronics Technician Megahertz 1990 1992 Component level repair of 100+ Peripheral products
Manager of Hardware Repair Megahertz 1992-1994 Managed 4 Electronics technicians responsible for manufacturing and customer returns component level repair. Manager of Technical Support Megahertz 1994-1997 Hired trained and managed 20 Technicians in the Support Center for North American and APAC Product Specialist 1997-1998 USRobotics International Division APAC Introduced, trained, provided technical transfer of USRobotics Mobile product lines to the channel in North America and APAC
Education ITT Tech Bachelor of Scicnce B.S. Electronics Engineering June 1990
University of Utah Certificate of Customer Service, March 1991
University of Southern California Certificate in Pacific Rim Management 1997
Converged Telephony Professional Certification 2005
Blackbelt in Taekwondo 2015
Customer Centric Selling 2016
Keep on Learning actively seeking Cyber Security and Several Cloud and Network Certs
Kris Levickis
Current Position Vice President, Customer Success Asia Pacific at Google
*******@**.***
Kelly Sawyer
Current Position: Regional Sales Manager at HealthcareSource
*******@*******.***
Jan CarlstonCurrent Position: Senior Business Development Manager Integra
Direct 801-***-****
Jim Bell
VP of Sales at ASC
***-****@******.***
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