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Employee Relations Manager

Hyderabad, Telangana, India
March 30, 2021

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Seeking Suitable Position in HR Operations HR Generalist HR Business Partner

To have a challenging position as a valuable member of the organization where I can use my varied skills to benefit the Organization’s clientele. Challenges are what I shall be seeking, a commitment shall be maintained to accomplish the goals set before me and an effort shall always be made to learn the necessary skill-set required to overcome hurdles in front of me. To be efficient and effective component of an organization that will enable realize my potential to its greatest extent.


1.Organization in India: Hinduja Global Solution (Jan 2021 to Till Date - Feb 2020 to till May 2020) HGS are a global business partner and services provider.

Designation: Senior Business Analyst & Payroll HR Officer

Job Profile:

●Responsible for requirement gathering, preparing business requirement document by interacting with Development, Testing & client Team,

●Strong coordination with Technical & Client team.

●Responsible to respond to change requests from clients, scope versioning, and documentations.

●Support and align efforts to meet customer and Technical team needs

●Payroll for YBL more than 20000+ employees & working with a team of 4 members.

●Serving higher management, operation managers, employees advocating for employee needs and requirements.

●Handling On-boarding for YBL employees

2.Organization in UAE: ValueLabs LLP (Oct 2015 to Aug 2019) ValueLabs are a global business technology solutions and services provider

Designation: Lead – HR

Job Profile:

●Serving as a Business Partner to the business unit of more than 250+ employees & handling a team of 4 members.

●Serving managers, employees, and executives alike, advocating for employee needs and requirements.

●Driving ongoing people development efforts, building succession plans and career paths

●Partnering with the Top Management for Talent Management and Employee Engagement activities.

●Proactively working towards implementing Retention Strategies and Attrition Management activities.

●Providing consultative services to the leaders on people issues.

●Conducting annual review of HR policies to ensure compliance and suggesting updates for policies as required

●Conducting Skip Level Meetings, Leadership Connects, One-to-One discussions, Town Halls, and HR connect sessions at regular intervals.

●Handling Induction and other joining formalities for new joiners

●Conducting retention discussions and exit discussions

●Provide an effective employee relations services to HR & Recruitment Head, Operation Manager, resources, colleagues, partners and vendors

●Addressing the enquiries and efficiently managing and resolving the grievances of employees

●Improves effectiveness of HR Head & Operation managers by providing support and guidance. Examples include performance management & calibration, mobility and transfer management

●Act as a partner to the Recruiting team and hiring managers in interviewing candidates and formulating employment offer terms

●Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met

●Executes and build upon existing performance programs (e.g. talent reviews, appraisal processes); and identifying opportunities to strengthen the status quo

●Advises the business in establishing clear and enticing internal career paths for their organizations

●Bringing to life our compensation, coaching and performance management strategy

●Provide strategic guidance to employees and management in areas of change management, compensation, performance management and talent management

●Help HR Head & Finance Controller in rolling out of Policies

●Comprehensive employee support on government bodies related issues, internal transactions, internal queries etc. via regular HR updates

●Background Verification for our ex-employees

●Performance appraisals

●Handling Employees Reward and recognition.

●Providing Office Stationery with the help of HR Manager.

●Preparing LPO for uniform purchase, creating of sales Invoice

●Initiating medical insurance for our employees and coordinating with the insurance agent and make sure every new joiner is having the insurance. Simultaneously working on renewal at the time of renewal

●Administration Activities: Getting employment contract and other documents signed by employees and the management. Preparing HR related letters for the employees - Suspension, Warning Letters, Salary Certificate, Service Certificate etc. Maintaining personnel files of the employees. Processing Imdaad Trip Sheets and submitting the statement to accounts. Arranging isolation rooms for the employees in case of any contagious disease

●Arrange accommodation for new joiners & maintain/handle for 250+ employees company provided accommodation

●Grievance handling and maintaining confidential employee files and leave records.

●Benefits, compensation, deduction, HRA allowance, salary advance, employee’s dependent medical opt deduction, relocation charges, referral bonus, medical cab/bus bills reimbursement, payroll administration, travel extra charges deduction and variable bonuses all process with the respective approvals from HR Head and Finance Controller approvals

●Full and final settlement for resources based on the policies of company & law of land keeping in records & make sure processed on time

●Coordinating with travel team and booking flight tickets for resources for their annual travel and based on project availability with proper approvals

●Management team travel from different countries to UAE, giving all kinds of facilities to them like booking hotels, co-ordination on pick up and drops etc.

Strategic Partnership

●Partnering with the business leaders to work on activities involving succession planning, employee engagement and attrition management

●Planning and implementing Manager Enablement programs

●Implementing the HR initiatives by partnering with the relevant stakeholders.

Performance Management

●Driving the Performance Review process for the business unit with focus on Performance Management and Talent Development

●Managing the quarterly performance review process with focus on developing individual learning plan the employees in relation to their performance

●Partnering with delivery teams in compensation review exercise and handling Compensation & Benefits related queries and grievances.

Employee Engagement

●Actively involved in implementing the Accelerated Career Plan at an organization level which aims at providing fast track career progression for consistently high performing employees

●Was successful in implementing the Toastmasters club in one of the business units to enhance communication and presentation skills of the team members.

●Played a pivotal role in implementing the Rewards and Recognition programs at an organization level

●Successfully implemented the Manager NPS survey in the business unit with an objective to improve the overall employee experience and provide platform for managers to seek feedback

3.Organization in UAE: Royal Smart Limousine (Dec 2014 to May 2015)

Designation: HR Executive

Job Profile:

●All HR activities which is mentioned in my recent company ‘ValueLabs LLP’

●Preparation of process instruction for salary processing, creating a new employee record etc.

●Strategic Partnership, Performance Management, Employee Engagement

●Issuing the tenancy contract for the tenant and collecting the cheques from them and deposit in the respective bank.

●Preparing the online EJARI, collating and submit the documents to PRO for trade license preparation.

4.Organization in India: Tata Consultancy Service Ltd (Oct 2013 to July 2014)

Designation: Process Associate

Job Profile:

●Generating weekly and monthly reports to monitor the status of the team members with respect to quality and productivity and training the team

●According with the employee eligibility calling and scheduling Interviews including salary negotiation.

●Participating in team meetings to formulate new methods to improve the quality and productivity of all the teams involved in the process

●Worked on the North America, Canada, Pacific and Europe regions on the clients related Compensation (Promotions, Salary Adjustment, Job Reclassification, Global etc. also SAN’s preparation) and Non-Compensation (Multiple changes like Department, Account Code, Job Code, Location & Company etc.) work. Start and End Leave of Absence and Student to Full Time. According with the employee eligibility calling and scheduling Interviews including salary negotiation.

5.Organization in India: NorthgateArinso (9th August 2010 to 16th June 2013) NorthgateArinso is a leading global Human Resources (HR) services provider offering HR Outsourcing (HRO/HR BPO/UK Payroll) and HR Consulting.

Designation: HR Payroll Associate.

Job Profile:

●Adhered purely HR Revenue & Customs – Gov. UK

●To accurately input and validate instructions received from onshore (HR Manager) within the agreed timescales and to deal with or escalate any anomalies as appropriate.

●To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc.

●Calling the employees and scheduling their First round of Interview including Salary negotiation.

●To proactively review documented procedures and to highlight areas where the documentation may need editing or where there have been system or legislative updates.

●Preparing Offer Letter, New Starter, Third Party, Mortgage, Long Service Letters Appointment, Experience & Retirement Letters etc.

●Handling Employees Performance and Appraisals end to end HR related process.

●Handling Employees Reward and recognition.

●To provide an effective and efficient service to customers, ensuring the accurate and timely service delivery

●Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines

●Maintaining the files of Leaves Records.

●To Help and Coordinate with HR Manager for the full & Final Site.

●Providing effective employee relations.

●Processing salaries of UK associates for both allowance and salary model associates.

●Validating the inputs like New Hires, Transfers, Terms, Variable payments, cash awards, bonus payments, etc., received from HR with HR data base Resource Link and processing the same in payroll tool.

●Calculations of OT and incentives.

●Sharing the various MIS reports to respective teams and Management.

●Preparation of Audit schedules to the Internal Auditors.

●Sending details to HR of outstanding amount of exit associates in UK.

●Sending the P45 copies to transfers and Exit associates.


●Received Three Monthly Awards & 1 Fix Reward.

●Transition for 8 months in Cochin to impart the training and to handover UK payroll (HR client & UK Payroll) knowledge and guide them as it was moved from Mumbai to Cochin center.

●For Assignment to UK, Business meeting, training and new project to setup and stabilize. Also controlling the offshoring of work and implementing changes according to the requirement of business.

●Received 1 Performance Reward in TCS for 5th Month of Joining


●Diploma in Software Testing: Manual Testing and Automation Testing

●Diploma in Automation & Graphics: MS-Office, MS-Outlook, Graphics, Paint, Photoshop.

●Operating System: Windows 7, MS Office 07, MS Office 03, Windows XP, Outlook Express, HTML, SQL.

●ERP: ResourceLink, Cognos Report, IMS Application, Payslip Portal, People Soft, HRIS, EPromise & Middle Software for Attendance.

●Organizational Skill: UAE Labor Law, HM Revenue & Customs – Gov. United Kingdom, Payroll, HR Compensation & Benefits, Team Work, Team Leadership.





Pursing MBA

Shri Venkateshwara University


Diploma in Software Testing

Seed InfoTech (IBM Certified)


T.Y.B Sc (Mathematics)

Mumbai University



Mumbai University



Mumbai University



D. O. B.: 25th September 1987.

Marital Status: Married.

Nationality: Indian.

Passport No: J5717090

Languages Known: English, Hindi Marathi & Telugu.

Hobbies: Travelling, Playing & Watching Cricket.


I hereby declare that above statements are true and if you give a chance to serve under your kind control, I am promising you that I will do my best.

Yours Faithfully,

Premkumar S Gundi.

Place: Hyderabad

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