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Office Assistant

Pune, Maharashtra, India
March 30, 2021

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Pratibha Deshpande

Result-oriented professional, targeting opportunities in Secretarial Operations with an organization of high repute Profile Summary

- Rich and versatile professional with over 24 years of experience in Secretarial Functions, Office Administration, Coordination & Documentation across multiple domains

- Front-led major role in assisting management with daily operations and finishing broad variety of operations such as minutes/notes of meetings, conferences, video calls & so on; ensuring the deliverables are meeting the expectations of the top management, follow-up for tasks, preparing agendas & many more

- Impressive success in providing secretarial support involving managing of top & confidential correspondence, document flow, screening telephone calls, attending visitors, arranging appointment and directing various queries to relevant departments

- Possess in-depth expertise in working on MS Office (Word, Excel and PowerPoint), Outlook, Typing Speed 40 W.P.M Shorthand 80 W.P.M & Internet Applications

- Worked as a bridge for smooth communication between the top management and internal departments; demonstrated leadership to maintain credibility, trust and support with senior leadership team members

- Showcased skills in arranging & monitoring travel & hotel arrangements; liaising with hotels directly with regards to accommodation, and so on

- Honed skills in managing day-to-day activities in co-ordination with internal / external departments for smooth functioning of the Business Head Office

Jan’97 - Nov’20: Kalpataru Ltd., Pune

Growth Path:

Secretary – Jan’97 - Apr’07

Assistant Manager HR, Admin and Secretarial Assistance - Apr’07 – Nov’20 Highlights:

Reduced Hiring TAT and cost by more than 70%

Used tools like Employee Reference; Portals like Naukri, LinkedIn, poaching from competitions and sourced 100% of the open positions internally

Maintained original documentation in respect to properties at Pune site in confidentiality

Performed General Administration and Secreterail funtions Aug’96 - Jan’97: Suvidha Engineers India Pvt Ltd., Pune as Secretary Key Result Areas:

Front-leading end-to-end Secretarial and Administration functions of the unit

Directing end-to-end functions of Office which includes: o Scheduling & maintaining diaries, meetings, calls, incoming and outgoing mails, liaising internal & external matters o Organizing business trips/events, managing signature books and following up on issues (regular-basis)

Leveraging skills in managing general administration functions

Communicating directly & on behalf of the Business Head with Senior Level Management & others on day-to-day basis

Entrusting with the responsibilities of:

o Documenting and maintaining confidential reports, correspondences, agendas, project reports o Briefing papers, supporting in preparing presentations & monitoring deadlines/ follow-ups o Arranging travel and hotel bookings, supporting in managing events

Identifying tasks items, deliverables through e-mails and allocating those to respective departments and following up for fulfilment of tasks

Keeping meetings calendar up-to-date, preparing a synopsis of reports & presentations received from Officers as well as preparing minutes of meetings

Managing personal assignments like payment request, travel, expense controls and claims

Working in close coordination with:

o Document Controllers for proper distribution of documents o Accounts Department and follow-up on the processes and under process payments to Contractors, Consultants and various companies who provide services

Education & Credentials

MBA (Human Resource) from Indira International Institute of India in 2012

PGDHRM – (Human Resource) from National Institute of Management, Chennai in 2010

M. Com. (Business Management) from Pune Board in 2001 Course

DCM (Diploma in Computer Management) from Datapro Institute in 1997

Diploma in Secretarial Course from Davars College of Secretaries in 2002 Email: Phone: +91-992******* Organizational Experience

Key Impact Areas

Secretarial & Administration

Top Management Interaction

MIS Reporting & Documentation

Hotel/Travel Arrangements


Leave Management

Liaison & Coordination

Agenda Preparation

Personal Details

Date of Birth: 1st July 1974 Languages Known: English, Hindi and Marathi Address: A-8, S. No. 678, Poonam Park Hsg. Soc., Bibvewadi, Behind Bhagali Hospital, Pune - 411037

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