Naman Mishra

Kanpur, India adk90x@r.postjobfree.com +917********* https://www.linkedin.com/in/naman-mishra-1b0258151 skype ID- live:eb75ec7d5171d90c

SUMMARY

Seeking a deserving opportunity in hospitality sector, where I can deliver my expertise while nurturing the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization. Positioned to excel in roles demanding initiative and teamwork.

EXPERIENCE

Acting HOD Club Mahindra Naukuchiatal, Uttarakhand April 2020- present

• Enforced and facilitated regular training sessions for the housekeeping staff in schedule cleaning and work ethics.

• Participated in the Bureau Veritas and Diversey shield program audits in collaboration with other departments and received a cumulative score of 99.4% and 93% respectively.

Management trainee Club Mahindra Coorg; Goa; Udaipur July 2018- March 2020

•The housekeeping management training program was divided into three phases with each phase dedicated to different levels of executive training. In the first phase, exposure to basic skills of guest room attendant was gained.

• The subsequent phase was dedicated to working as supervisor with a focus on inspection of room cleaning and public areas along with preparing checklists for proper functioning.

• The third phase focused on working in coordination with FOM and CE in implementation of various tasks in the department. Industrial exposure trainee IHCL Bangalore December 2016- March 2017

• As part of the training, one month each was spent working in the department of the front office, Food and beverage service, housekeeping and food and beverage production.

• Extensive practical hands-on experience was gained working in the different department and by putting theoretical knowledge into practice.

EDUCATION

Bachelor of Science in Hospitality and Hotel Administration Institute of Hotel Management Bangalore 2018 76%

Class 12 (ISC) Minor in Physics Chemistry Maths Swaraj India Public School Kanpur 2015 82% Matriculation Swaraj India Public School Kanpur 2013 88% CERTIFICATIONS

Managing the Company of the Future University of London London Business School Coursera July 2020 Fundamentals of Digital Marketing Google Digital Unlocked The Open University July 2020 SKILLS

Teamwork Communication Leadership Collaboration Cultural awareness Customer service Initiative Adaptability Resilience MS Office Photography Social Media

Fluent in English and Hindi