Accountable and task focused professional with 12+ years of healthcare industry experience. Pays close attention to detail for accurate and compliant documentation. Follows policies, guidelines, and procedures to assure consistent quality.
Well-organized, manages time and priorities in multi-task environments.
Ability to operate with high degree of sensitivity and confidentiality.
Microsoft Office Suite / MS Excel; MS Word; MS PowerPoint Typing Speed: 35 WPM.
PointClickCare Cloud-Based EHR EPIC EMR Cerner EMR.
Health Information Management (HIM) Medical Records Management Medical Terminology
Imaging Record Technology Scanning Office Management Medical Office Procedures Meaningful Use
Insurance Verification Master Patient Index ROI Tracking / Data Analysis
Electronic Health Records EMR / EHR Medical Coding CPT Coding ICD-10
Anatomy & Physiology HIPAA Compliance Quality Assurance
Charting Filing Reimbursements Data Quality Interpersonal Professional Communication
Ultimate Medical Academy Associate of Science Degree – Health Information Technology, 2020
Evolution Dental Care – Milwaukee, WI 03/2020 – 05/2020
Health Information Technology Externship
Completed administrative tasks
Checked patients in/out, collected copays, verified insurance coverage, gathered demographic information, and scheduled appointments; utilized EMR computer software
Scanned documents, managed data entry of key information, retrieved mail, posted patient checks, and entered payments for charges to be billed
Bria Of Trinity Village – Milwaukee, WI 01/2017 – Present
Health Information Specialist / Credentialing Specialist
Retrieve records and patients’ information.
Review records for compliance and ensure security of information.
Update and file patient charts and ensure doctor orders received proper signatures.
Ensure records and progress notes are entered into patient charts daily.
Verisma Systems Inc (ROI) – Milwaukee, WI 06/2016 – 09/2016
Lead Health Information Specialist
Supervised a team of 10 employees, delegated tasked, and reviewed paperwork for accuracy.
Approved employee time off and processed payroll.
Trained employees and ensured rules and regulations were adhered to.
Maintained supply inventory.
Ensured all information was secured and released properly.
Omnicare Pharmacy – Milwaukee, WI 03/2013 – 06/2016
Pharmacy Technician Clerk
Communicated with third parties and pharmacist to fulfill orders.
Processed paperwork for orders fulfilled.
Ensured the accuracy of shipments.
Located and communicated shipping details to customers.
Milwaukee Health Services – Milwaukee, WI 06/2004 – 02/2012
Medical Records Supervisor
Managed a team of 15 employees, created schedules, and processed payroll.
Assisted with employee paperwork, onboarding, and training.
Ensured policies and procedures were adhered to and resolved issues and complaints.
Filed and ensured medical charts were completed.
Conducted meetings and performed employee evaluations.
Audited and prepared charts for state audits; Oversaw the purging of paper charts and the organization of medical charts.
Accepted and processed payments and ordered supplies for the department.