Manager Developer

Santhoshkumar Sundaram ************@*****.***, Dallas, TX, +1 - 682-***-****

Professional Summary

13+ years of IT industry experience in the field of software QA Manual & Automation testing, Webservices API, Cloud & Microservices testing, mobile app development, Production support and Microsoft technologies

Extensive experience in Test Automation using Selenium and Robot Framework, experience in System Integration, User Acceptance and Big Data Testing, hybrid mobile application development and testing, Microsoft Business Intelligence application support and enhancements.

International QA assignments with stakeholders in Norwich – United Kingdom & Stavanger - Norway

Experience in leading and managing teams, handled multiple roles – Test Lead, Test Manager, Scrum master, Mobile application Developer and Project Management support

Executed software projects in domains like Telecom, Big Data Analytics, SAP BI, middle ware, Oil & Gas, Banking, Insurance and Retail industry

Technical Summary

Skills: QA Manual, Automation & Webservices API Testing

Automation Tools: Selenium, Robotic process automation, Postman, JMETER, TestNG, JUnit

QA Tools: Agile Craft, JIRA, TDP, Rally, HP ALM

Domain: Telecom, Big Data (Streams, FLINK), SAP BI, middleware, Petroleum, Oil &

Gas, Banking, Insurance, Retail

Mobile Technologies: Sencha Touch 2.0, Phone gap 2.8, jQuery Mobile, Appium, HTML 5, CSS 3.0

Operating Systems: Microsoft Windows, UNIX, Linux

Scripting Language: Macros VB script, Angular JS, Ext JS, Java Script, Node JS, JSON, XML

IDE: Anaconda Navigator, RED Robot Editor, Eclipse, IBM Infosphere Streams

Studio, IBM SPSS Collaboration & Deployment, IBM Rational Software Architect, Apache FLINK, Microsoft Visual Studio, Sencha Architect 2.1, Android Studio

Programming Languages: Core Java, Maven, C, C++, C#

RDBMS : MS-SQL Server, DB2, Oracle

Microsoft tools: SSIS, SSRS, SSAS, VS Team Foundation Server 2012, VS 2008, VS 2005, DTS

Repositories: SVN, TFS, Visual Source Safe, GitHub

Software Methodology: SAFe, AGILE, Waterfall, SDLC models

Project Management Tools: MS Project, Microsoft Visio, Redmine, Trello

Ticketing Tools: Remedy, HEAT, Assyst Enterprise 6

Professional Development

CP-SAT Certified Professional in Selenium Automation Testing

SAFe for Teams (5.0) by SCALED AGILE

ITIL V3 Foundation Certified in IT Service Management

PRINCE2

Academic Qualifications

B.Tech. (Information Technology) from Sona College of Technology, Salem 2005 - 75%

Career Highlights

Jul 2014 – Till Date, IBM India Pvt Limited, as Test Specialist

AT&T – Oct 2018 to till date (Dallas, TX), Jul 2014 to Sep 2018 (Bangalore, India)

As a Test Specialist, responsible for planning, monitoring the analysis, design, implementation and execution of testing, prepare testcases, test procedures, suites, control the activities and tasks that support throughout the project lifecycle in accordance to the business plan across complex IT applications.

Project Responsibilities:

Act as liaison between offshore team and onshore teams and with clients and engage architects, system engineers and development teams.

Responsible to devise Test plan, quality plan, strategy, preparation of system, UAT, End to end, PVT testcases of the projects assigned by reviewing quality specifications and technical design documents for the various aspects of system integration, user acceptance, production verification, regression and performance suites to achieve effective business results.

Put the client first by effective communication interaction with clients on daily basis through calls, status reports and achieving client’s goal and satisfaction.

Involve in finding the root cause analysis by effectively debugging the issues in various application backend logs and keep track of it there by minimizing the occurrence in future.

Identify the scope of automation initiatives and develop frameworks using well-defined strategies and systematic solutions.

Responsible to mentor and lead the team by estimating, prioritizing, planning, and coordinating quality testing activities and ensure to keep track of project deliverables to drive a solution that meets business needs.

Responsible for testing webservices API in backend that will be used by the application to validate the existing customers to use the AT&T services

Performed regression tests using Selenium and Robot frameworks and Combinatorial Test Design (CTD) to prepare the test suite for automating the testing frameworks.

Proficient in testing various Big data, Cloud, Microservices and Web services applications.

Expeditious testing and working with Continuous Integration & Continuous Deployment (CI-CD) using tools such as DevOps - Jenkins.

Project includes NextGen, Halo C, SPP, T. Data, A2A Integration, TARMON IV, BVOIP, Ethernet

Software Tools: Camunda cockpit, Active VOS (Informatica), MobaXterm, Putty, Oracle SQL Developer, Putty Keygen, SQL Workbench, Toad SQL, Open Day light API Controller, SOAP UI, Post Man, JMeter, Automation tools (Selenium using Java, Robot framework using Python), IBM Info Sphere Streams 4.2, IBM SPSS Collaboration and Deployment Services Deployment Manager 6.0, Dev Ops Jenkins, UNIX, Putty, Shell scripting, Apache Flink, Cassandra, Combinatorial Test Design, Core Java, Excel macros, Maven, TestNG, Trello, WinSCP, Splunk, Eclipse

Jun 2013 – Jul 2014, Tyfone CDI Pvt Ltd, Bangalore, India as Senior Software Engineer

Role: Mobile App Developer/Testing

Played as a module lead in Banking domain projects and asset for mobile Banking projects.

Projects includes Union National Bank, iCashe MBanking with Mobile payments, Fluid Mobile Banking, Credit Unions native mobile applications.

Follow agile and Sprint deliverables for project delivery.

Measure and mobile testing performance of the Banking app in multiple mobile devices

Work with Business analysts, Research and analyse the feasibility of requirements implementation for Cross platform mobile app development and testing.

Software Tools: Eclipse Enterprise edition, Ubuntu Linux 12.04 LTS, Angular JS, Mobile Testing, Selenium, Appium, Monkey Talk, Silk mobile, Hybrid mobile tools (Sencha Touch 2.0, Phone gap 2.8, jQuery Mobile, HTML 5, CSS 3.0, SASS), Anaconda Navigator, Android Studio, Node JS

May 2011- Apr 2013: WNS Global Services Private Limited, Bangalore, India as Assistant Manager – Technology Services

Role: BI Developer/Backend tester

Played an important role in AVIVA, Insurance projects as Assistant Manager and asset for large BI transition projects in Measurement & Insight (WNS-AVIVA PARTNERSHIP).

Responsible asset for all BI transition projects from AVIVA Norwich, UK.

Project planning, organizing, developing project plan with the team.

Tracking status of all projects, governance meetings, transition status and managing escalations

Projects include UKGI Dashboard, PCM – Process Control Manager, Telephony, WSS (Web Self-Serve), Respond (Complaints), Ministry of Justice (MOJ), Measure Matrix, Application, Central Recoveries, Mobile Cross Platform analysis – AVIVA, Norwich UK.

Software Tools: VS 2008, C#, SSIS, SSRS, SQL Server 2005, SQL Profiler, Assyst Enterprise, MS Project

2007, VS Team Foundation Server 2012, SSIS, SSRS C#, SQL Server 2005

May 2009 – May 2011: CGI Information Systems and Management Consultants Private Limited, Bangalore, India as Software Engineer

Role: Team member Production support

Played application support role in Bell IT Infrastructure project in Telecom and Retail Domain.

Application Maintenance, Support, Enhancement & Client Interactions.

Played a vital role in project management support areas like Weekly & monthly Ops reports for Delivery managers, facilitate process trainings, project transition status meetings, CAB meetings, IMC meetings, maintaining all quality records and documents pertaining to the project.

Software Tools: .NET 3.5, SSIS, VB.NET, C#, SQL, HEAT ticket tool, DTS, Mercury Quality Center 9.0

Jan 2008 – Aug 2008: Juzz Fone (Unit: Lattice Bridge InfoTech Pvt Ltd), Bangalore, India

Role: Member - Networks

Network Administration

Tech support, archiving, data backup, application audit etc.

Feb 2006 – Dec 2007: Spatial Data Pvt Limited, Bangalore, India

Role: Software Developer

Develop applications pertaining to Map data manipulation.

GIS engine development and Map data integration.

Additional duties like tech support, archiving, data backup, application audit etc.

Software Tools: Asp.Net 2.0, C#, Sharp Map, SQL Server 2005, IIS 5.1/6.0, Suse Linux 9.0, Apache Tomcat Web server, JDK, JSP, Manifold.NET, ASP, VB Script

Visa Details

Passport# : Z4155825 Issued at Bangalore valid until 31 MAY 2027.

Visa Type : H1B, expiration valid until 13 MAR 2023

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