Assistant Manager

Human resources professional with an educational background in psychology that has demonstrated the ability to manage a variety of complex human-related issues through HR and managerial experience; looking to leverage this experience to continue to build a career in human resources.

EXPERIENCE

Royal Express, Inc. Laredo, TX International transportation line Dec 2018 – Present

Human Resources Coordinator

Coordinated all human resources activities for a corporate office of 100 employees and over 100 CDL drivers

Controlled onboarding, training and out-processing for all employees

Gained extensive knowledge of federal and state labor regulations and codes

Served as the primary point of contact for the resolution of a wide variety of employee-related issues

Metro PCS Laredo, TX Mobile phone retailer Dec 2017 – Oct 2018

Assistant Manager

Promoted to Assistant Manager, the second-highest position in the retail store, after a short period of time

Verified inventory regularly to ensure accurate recordkeeping

Assisted in the interview of potential employees and the onboarding of hired employees

Team Leader

Led a team of two associates, selling cellular phones and plans to customers

Via Express Nuevo Laredo, Tamaulipas, Mexico International transportation line May 2012 – Feb 2014

Billing Assistant

Managed the entire payment process for a Mexican transportation line: produced invoices, verified payments and resolved late payment issues

Communicated with corporate clients in the United States and Mexico, using English and Spanish

EDUCATION

Texas A&M International University Laredo, TX May 2018

Bachelor of Arts, Psychology Minor in Management Cum Laude GPA: 3.55

ACTIVITIES & AWARDS

Cum Laude, Texas A&M International University May 2018

Grupo de Español, Texas A&M International University Aug 2016 – May 2018

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