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Office Manager

Jacksonville, FL
March 28, 2021

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Susan Garopolo


**** ******* ***** *** ***

Charlotte, NC 28204



Lendlease-Telecom Infrastructure

**** ******* *****e Boulevard, Suite 300

Charlotte, NC 28208

08/2017-Present date

Job Description

Responsible for managing the flow of all construction documentation throughout the construction process including, but not

limited to, requests for information, change orders, contracts, and scope changes. Receive, log, and track plans and specifications as the architect issues them. Assist the project manager to determine changes in scope resulting from revisions and bulletins issued. Maintain accurate and current transmittals and punch lists. Issue logs, meeting minutes and daily reports while ensuring

that team members are aware of current changes, additions and deletions. Responsible for the submittal process including, but not limited to, gathering information from the construction manager,

monitoring the submission schedule, status, and tracking of same. Handle requests for information, change order requests, change orders, contracts, scope changes, and payments, Bond requests as well as check requests for getting power to sites. applications in an orderly, updated manner.

Receive/process vendor invoices in Yardi system. Weekly reports and communications to outside vendors on status of payments.


L & R Construction, Inc.

4541 St Augustine Rd

Jacksonville,Fl 32207

12/2016 -8/2017

Receive and distribute all jobs to underground or aerial crews daily, Once issued, keep in constant contact with crews for the progress and completion of jobs. QC completed jobs, send completed reports to the corporate office for invoicing. Sign off on subcontractors daily paperwork with correct billable line items. Conduct daily conference calls with Comcast (three separate calls) to provide customer with updates on any and all jobs pending to include invoicing/outages/transfers/FTTP/Metro E/commercial jobs. Open approved FDOT permits by calling inspectors/site meetings. Hold weekly safety meetings for the Jacksonville office, Keep daily truck inspection/maintenance logs. Work on different portals that Comcast is affiliated with, upload pictures/as builts/invoices/details of completed jobs Ex: correct footages/hardware/commercial surveys. All office responsibilities are included in my daily work day. OFFICE MANAGER/PROJECT COORDINATOR

General Utility Construction, Inc

3811 University Blvd West #1

Jacksonvile, Fl 32217

11/2014 - 12/2016 (business closed)

Managed the Jacksonville office fully, also did all daily paperwork and invoicing for Panhandle office. In charge of daily conference calls to Comcast for all underground/aerial Construction (updates per job) Issue out new work and oversee existing “in progress” jobs. Scheduling of all sub contractors as well as receiving the crews updates on progress completed by EOB each day. Requested and opened all permits necessary for FDOT/COUNTY/CITY/POLE/RR. Met on site to meet inspectors to go over work to be completed. Conducted weekly safety meetings for all employees. Monitored Truck inspections/Registrations/Insurance


Prepco, LLC

1628 San Marco Blvd Suite 8

REO Construction/Regional Renovation Specialist

4/2012-October 2014

Managed all daily operations of the office. In charge of all sub contractors, creating estimates, scheduling all repairs for renovations, creating all work orders & invoices to be submitted, Uploading photos, working on different bank portals. creating new user accounts, passwords, hiring staff, overseeing office staff. Payroll processing, advanced Microsoft office skills OFFICE MANGER

10/2010- 2/2012

Real Living Your Property Advisors

2223 Herschel Street

Jacksonville, Florida 32204

Managing all daily operations of the Real Estate office. Answering all phone calls, processing all billing, processing purchase and sale agreements, receive and process rent checks, create work orders for repairs being completed, oversee all repairs being completed. OPERATIONS MANAGER

11/2004 - 10/2010

Vanguard GMAC Real Estate

1401 Kingsley Avenue

Orange Park, Florida 32073

Managed daily office functions with roughly 60 agents, processed all their paperwork, created folders for all properties, handled and processed all the commissions for each agent. Conducted office meetings, answered all phone calls, emails. Processed weekly reports for the Broker, & CFO, I created the reports & figures for Top producer, Top Sales and Top Listing agent each week for the entire company (200 agents) In charge of office equipment, Ordered office supplies Objective:

I am determined to bring a professional performance to your business at all times, as well as making all colleagues and associates feel at ease, welcome and important. I am a leader, team player, my work ethic is fast paced, accurate, and most of all, I have an enormous dedication to business. Education:

Graduated 1985, Northport High School(New York) with a Regents Diploma

**References available upon request

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