Khazema Rauf

Cell: 970-***-**** adk8pf@r.postjobfree.com

EDUCATION

Georgia Southern University, Savannah, GA August 2018-May 2020

Master of Health Administration

Seton Hall University, South Orange, NJ June 2009-December 2012

B.A. Degree in Social and Behavioral Sciences, Minor in Psychology

CAREER SUMMARY

Highly professional and organized Healthcare Administrator with over 10 years of compelling healthcare experience in managing and overseeing daily administrative functions, ensuring compliance, and promoting efficiency. Possess strong leadership and team working skills along with the effective communication abilities, computer proficiency, clinical skills, and knowledge of medical terminology.

SKILLS SUMMARY

More than 5 years experience in healthcare administration as well as strong knowledge of medical terminology, billing, and medical insurance plans

Proficiency in MS Office Suite as well as database applications and EHR system

Strong management and leadership skills to oversee daily duties of healthcare staff as well as to ensure organization's growth

Creative and strong problem-solving skills to handle issues related to staff and administrative duties

Effective communication and interpersonal skills to build and maintain strong relationships with healthcare personnel as well as with patients, families, and visitors

Developed advocacy campaigns for healthcare organizations along with being familiar with social media and community outreach

Strong organization and prioritization skills as well as ability to handle multiple tasks simultaneously and within tight deadlines

Strong data entry skills as well as ability to maintain high level of confidentiality of sensitive information

Ability to maintain a positive working environment as well as provide excellent customer services

WORK EXPERIENCE

Xenon Health Jersey City, NJ

Senior Healthcare Analyst May 2020-Current

Maintain relationship with clearinghouse, including appropriate follow-up with support issues.

Coordinate the process of patient eligibility through various third-party sources.

Maintain up-to-date credentials for each licensed provider, including verification through primary and secondary sources, records, and relay credentialing information to relevant personal as needed.

Created software for company’s personal billing site

Managed multiple accounts to ensure accuracy of ICD-10 coding, regulations necessities, accounts payable and receivable.

Georgia Southern University- TRIO SSS Program Savannah, GA Graduate Assistant August 2018-May 2020

Develop assessment tools for individual components of the SSS program

Collect appropriate feedback, qualitative and quantitative, from faculty, staff, and students participating in the program

Make reports in staff meetings and in an annual report to the program coordinator

Assist with the summer programs

Abide by the policies and procedures of the Student Support Services and Department of Education

Assist with other duties as assigned

Memorial Health University Medical Center- HCA Savannah, GA

Project Manager under the ACNO May 2019-October 2019

Lead project individually on Reducing CLABSI rates by drawing blood peripherally and reduce utilization of Central Lines

Streamline workflow by automating and reprograming processes

Collect quantitative and qualitative data from pilot project

Attend variety of strategic planning meetings to discuss future operations in units with Nurse shortages

Write and adapt new hospital policies for blood draws and central line usage

Compile report and final findings to help create a new policy on blood draws throughout the hospital

Assist ACNO with duties assigned and verify information needed by the Department of Nursing

Psychiatric Care and Associates Englewood, NJ

Assistant Office Manager November 2017-June 2018

Listen to the recorded dictation of a doctor or other healthcare professional

Transcribe and interpret the dictation into diagnostic test results, operative reports, and referral letters

Review and edit drafts prepared by speech recognition software, making sure that the transcription is correct, complete, and has a consistent style

Identify inconsistencies, errors, and missing information within a report that compromises patient care

8 Transportation Boonton, NJ

Special Education Driver Aide November 2016-August 2017

Assist the bus driver in maintaining student conduct on the bus

Assist young or disabled students and help collect personal items left on the bus and turn them over to the school secretary

Display the highest ethical and professional behavior in working with students, parents, school personnel, and outside agencies associated with the school.

RWJ/Clara Maass Medical Center Newark, NJ

Mental Health Associate October 2015-July 2018

The Mental Health Associate is a caregiver who assists patients with activities of daily living and provides nursing care to non-acutely ill patients under the supervision of the registered professional nurse.

Provides direct care to patients under the supervision of the RN in safe, therapeutic manner that preserves patient rights, respect and dignity.

Assists the RN with admission, discharge, and transfer responsibilities as assigned.

Trinitas Regional Medical Center- Psychiatric Emergency Room Elizabeth, NJ

Mental Health Worker November 2013-July 2014

Provide patient support and direct patient supervision

Register patients and collect hazardous materials to prevent harm done to themselves and others

Record patient vitals and provide accurate, timely, and thorough documentation of patient behavior and response to treatment interventions

Hackensack University Medical Center Hackensack, NJ

Emergency Room Medical Scribe March 2012-April 2012

Facilitating patient flow through the ED and ensuring a precise and complete medical record for patients

Assisting the medical provider by accompanying them during the medical history-taking and exam, recording details of both into the medical record, and managing departmental resources regarding tests, orders, radiology and results.

Tracking the orders for each patient, records results and notifies provider of results as they arrive.

Grand Concourse Pharmacy Bronx, NY

Executive Administrative Assistant October 2010- November 2017

Create and organize customer files for more efficient workflow

Communicate frequently with third party to resolve billing issues

Counsel patients on proper usage of OTC medications

Seton Hall University Pre-Medical/Pre-Dental Plus Program South Orange, NJ

Program Admissions/ General Office Worker September 2010-December 2012

Receive, send forth, and communicate telephone messages and fax messages

Direct the general public to the appropriate staff member

Assist secretary, Student Development Specialist, or Director with any preparations of meetings, conferences, or other responsibilities

Seton Hall University Pre-Medical/Pre-Dental Plus Program South Orange, NJ

Summer Program Peer Counselor/ Mentor June 2010/2011/2012-August 2010/2011/2012

Stay on campus and supervise incoming Pre-Medical/Pre-Dental freshman

Aide the students with both adjusting to the social and academic aspects of college

Accompany students to class and back to their dorms

Counseling students on future classes and approaching crossroads in their career paths

Walsh Library South Orange, NJ

Interlibrary Loan September 2009-June 2010

Know how to use computer system for bibliographic searching and requesting

Scan and send direct copies of the requested books or articles

Place all articles and books in correct places on shelves in library

Private Nanny Newark, NJ

Childcare Provider May 2008-July 2014

Plan and encourage children to engage in healthy physical activities

Prepare artistic and educational activities for children to participate in

Make sure children are well taken care of during absence of parent

EXTRACURRICULAR ACTIVITIES

Gamma Gamma Chi Sorority, Inc., Newark, NJ Secretary, 2012-current

Minority Association of Pre-Health Students, South Orange, NJ President, September 2011-2013

Pre-Medical/Pre-Dental Program Student Activity Board, South Orange, NJ President, Sept 2010–Dec 2010

Seton Hall University, South Orange, NJ Arabic Tutor, September 2007-Present

CERTIFICATIONS

Lean Six Sigma- Green Belt Certification February 2020

CPR/AED Certified August 2019

OSHA Certification March 2019

BEST Training Certified April 2019

Phlebotomy Certification (CPT) September 2018

Skills: Microsoft Office Suite, Microsoft Project, Google Drive Suite, Social Media, Adobe Photoshop, and WordPress, ICD-10 coding

Languages known: Arabic, English, Hindi, Punjabi, Urdu

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