Remote Recruiter, Talent Acquisition, Human Resources

Heather Jones

Greensburg, PA *****

412-***-**** - ***********@*****.***

Professional Summary

As a strategic recruiting specialist with 10+ years of success, I have proven metrics of delivering top-tier talent across federal, healthcare, technology, and Fortune 500 sectors. I am a result-driven talent acquisition partner leading full-cycle recruiting for specialized corporate roles and high-volume requisitions (40–100+). Having an in-depth knowledge and proficiency in ATS/CRM fluency, AI recruitment tools to optimize workflows, and improving offer acceptance rates through data-driven strategy and stakeholder collaboration. I possess expertise in leading RPO and in-house recruitment functions to drive high-impact results in recruiting, while fostering relationships that shape and develop strong communication across other teams and business units, promoting cross-functional collaboration. Skills

Customer Success Experience, Candidate

Sourcing & Pipeline Development /

Interview Structuring

• Stakeholder Management, Engagement &

Talent Planning

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Offer Negotiation & Compensation

Strategy / Onboarding and New Hire

Integration

• Metric & Data-Driven Recruiting /Talent

Analytics & KPI Reporting

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Communication and Cross-Functional

Collaboration

• Regulatory Compliance and Policy

Alignment (EEOC, OFCCP, GDPR)

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ATS / CRM / HRIS Platforms: Workday,

iCIMS, Greenhouse, SAP SuccessFactors,

Taleo, Avature, Oracle, Kenexa

BrassRing, ADP Workforce Now,

PeopleSoft, Lever

• Talent Operations: LinkedIn Recruiter,

Paradox, Metaview, SeekOut, Textio,

ChatGPT, HireVue, Calendly

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Professional History

11/2023 to 04/2025 Senior Talent Acquisition Specialist The Providencia Group – Remote

Position ended due to federal government stop-work order Executed high-volume recruitment campaigns for 800+ roles, including Unification Case Management, Case Review Specialist, and executive leadership positions, under the Office of Refugee Resettlement (ORR) Unaccompanied Children Program

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Created and maintained recruitment trackers in Excel and SharePoint to monitor candidate progress, time-in-stage, and time-to-fill, supporting data-driven hiring decisions

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Revamped screening guides to align with ORR program standards, improving candidate evaluation and increasing pass-through rates to the interview stage by 25%

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Assumed ownership of the Unification Specialist interview process, previously managed by hiring managers, and introduced behavioral and STAR-based evaluation techniques, reducing time-to-hire by 30%

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Leveraged AI recruitment tools and performance metrics to refine hiring strategies and enhance overall process efficiency

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Delivered verbal offers, generated formal offer letters in Workday, and coordinated pre- employment activities including FBI fingerprinting, CAN clearances, background checks, and Tier II Public Trust processing in partnership with recruitment coordinators and internal security team

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06/2023 to 08/2023 Senior Recruitment Consultant

Foxhound Federal – Remote

Client: EM Key Solutions 3-month contract

Independently managed full-cycle recruitment for cleared professionals (Secret, Top Secret, TS/SCI with Poly) supporting federal contracts across the DoD, DoS, DHS, and HHS

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Recruited for specialized technical and life sciences roles, including Biologist, Medical Chemist, Nuclear Weapons Engineer, CBRN Specialist, Electrical Engineer, Data Analytics Systems Architect, Business Systems Analyst, Security Compliance Engineer

(SCE), FOIA Analyst, and Knowledge Management Systems Architect

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Partnered with project management to develop job descriptions aligned with contract deliverables, clearance requirements, and technical specifications

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Built cleared talent pipelines using LinkedIn Recruiter projects and GovCon-specific sourcing strategies to target niche candidate pools

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Created screening templates focused on qualifications and compliance to improve evaluation consistency and alignment with client needs

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Led recruitment strategy meeting with executive stakeholders, including the President, CEO, CFO and project leads to prioritize hiring based on contract milestones and delivery timelines

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Partnered with the Director of Business Development to strengthen a Department of the Navy RFP response by reviewing solicitation requirements, aligning candidate submissions, and independently securing all required Letters of Commitment ahead of deadline to enhance proposal competitiveness

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Managed offer negotiations, achieving a 90% acceptance rate; prepared offer letters, coordinated background checks with the People Services team, and advanced cleared hires through the iHire employment platform

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10/2021 to 03/2023 Client Facing Recruiter

Korn Ferry – Remote

Client: GSK

Full-cycle recruitment for specialized roles across Life Sciences, R&D, Biotechnology, Biopharmaceuticals, Marketing, Finance, and Pharmaceutical Sales

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Appointed Subject Matter Expert (SME) providing strategic recruiting and consultative guidance to associate recruiters, hiring managers and stakeholders

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• Exceeded hiring goals by placing 12–15 candidates per month (target: 8) Leveraged Excel and Power BI reports to track KPI's, including time-to-fill and quality- of-hire

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Presented comprehensive Total Rewards packages, achieving a 98% offer acceptance rate

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Maintained 100% compliance with SLAs and recruitment operations through accurate job postings and candidate documentation in Workday

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12/2020 to 10/2021 Client Facing Recruiter

ManpowerGroup – Remote

Client: Ferguson Enterprises

Independently managed 100+ high-volume requisitions across Manufacturing, Supply Chain, Logistics, and Operations for the Midwest region.

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Built and maintained pipelines for high-volume roles including HVAC/Welding Engineers, CDL Drivers, Operations Managers, Sales Representatives (Territory and Regional), and Warehouse Associates

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Reviewed requisition requests in ServiceNow and created compliant job postings in Workday to initiate the recruitment process and ensure alignment with internal policies

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Led intake calls and post-interview debriefs with hiring managers to define requirements, set expectations, and advance qualified candidates to the offer stage

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• Mentored junior recruiters on candidate engagement and recruitment best practices Conducted weekly meetings with HRBP and Branch Managers to assess hiring needs and forecasting

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Earned 100% satisfaction ratings from hiring managers and candidates on post- recruitment surveys, contributing to a 15% increase in employee referrals

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08/2017 to 09/2020 Client Facing Recruiter

PeopleScout, A TrueBlue Company – Remote

Client: Sprint Wireless

Delivered high-volume recruitment across the Greater Chicago market (80 locations), consistently surpassing hiring goals by placing 100+ candidates annually in Retail Sales Consultant, Sales Leadership, Sales Management and senior corporate roles

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Led intake calls and recruitment strategy sessions with hiring managers, HR Business Partners, and Regional Leaders to ensure alignment with headcount planning and business objectives

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Increased candidate quality and engagement by launching targeted SmashFly campaigns, managing social media outreach, and coordinating job fairs to expand local talent pipelines

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Conducted compensation analysis using ADP and PeopleSoft to support competitive offers, including bonus structures, job benefits, company and performance-based sales incentives

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Reviewed background check results via A-Check and partnered with onboarding teams to ensure a smooth candidate experience and timely start dates

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Achievements Volunteer Work

The Providencia Group, 2024

Korn Ferry, 2022-2023

ManPowerGroup, 2021

Peoplescout, 2018-2020

Westmoreland Community Action, 2013

Spearheaded a GenAI pilot evaluating AI transcription tools and delivered a strategic proposal that led to the adoption of Metaview, accelerating the interview-to-offer timeline by 40%, reducing administrative burden, and enhancing the candidate experience based on post-interview survey feedback

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Appointed Subject Matter Expert (SME) for ViiV Healthcare, a high-touch client within GSK's portfolio, acted as the primary liaison for stakeholder engagement and talent acquisition strategy across multiple business units

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Selected for the MPG Mentorship Program to support the Ferguson launch, a high- priority new client; provided strategic oversight and guided junior recruiters on best practices to ensure recruitment compliance and delivery standards were met

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Awarded PeopleScout Champion for exceeding RPO benchmarks. Achieved a 35-day average time-to-fill (vs. 60-day target), 98% candidate acceptance rate, and filled over 100 roles annually for Sprint Wireless, maintaining exceptional hiring manager satisfaction scores

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Chaired the WCS Wellness Committee, leading the design and implementation of wellness programs and incentives to promote employee well-being, engagement, and retention

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Coordinated monthly community food bank efforts to support local outreach and strengthen organizational involvement

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Education & Certifications

Expected in 10/2025 Professional Certificate: Microsoft Power BI Data Analyst Coursera - Online

2023 Professional Certificate: Life Sciences Foundation SAP SuccessFactors - Online

High School Diploma

Taylor Allderdice - Pittsburgh, PA

Additional Experience

Senior Tech Recruiter (1099 Contract, May 2022-July 2022) M&M Strategic Staffing

Client: M2Gen

Contracted to support start-up hiring initiatives for highly specialized roles in IT, Bioinformatics, Biotechnology, and Marketing including: Software Engineering, Data Scientist, Cybersecurity Analyst, Cloud Architect, Medical Informatics Analyst, Machine Learning Engineer, Ruby / Python Developers, Bioinformatician, Scientific Manager, etc.

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