Recruiter, Human Resources, Travel Agent

Heather Jones

Greensburg, PA

SUMMARY

Remote Senior Recruiter with 10+ years of full-cycle recruiting experience and a commitment to delivering exceptional client service. Adept at collaborating effectively with all levels of personnel and management to maximize talent quality.

SKILLS

● Recruiting Life Cycle

● Talent Acquisition

● Account Management

● ATS/HRIS Software - Workday, Oracle

PeopleSoft, Brassring, Taleo, etc

● Relationship Building

EXPERIENCE

Client Facing Recruiter (Remote) Manpower Group

December 2020-Present Greensburg, PA

Manage hiring and communication for the client Ferguson, I work closely with the branch managers and Human Resource Business Partners to facilitate the recruitment process throughout the Midwest district Conduct intake calls with branch managers to gather pertinent information about the role Hold meetings with my team of support recruiters to direct them to high priority reqs and those that require additional sourcing

Schedule candidate interviews with the managers and follow up after each interview Assist in the offer process by updating the requisition to reflect the compensation and vacation package being offered to the candidate

Recruiter (Remote), Peoplescout, a Trueblue Company, August 2017-September 2020 Greensburg, PA

*Managed full cycle recruitment processes for retail inventory vacancies with RGIS, hiring an average of 12 candidates per day

Conducted interviews and felony checks, presented offer package, initiated on-boarding and enrolled candidates in virtual training

Built candidate pipeline through employee referrals and contacted qualified individuals to request applications

*High volume recruitment for Sprint retail consultant and management opportunities throughout the Midwest district (Chicagoland)

Managed a daily average of 50 active client requisitions in BrassRing, many with multiple vacancies to staff Built and maintained a strong pipeline of candidates that align with client needs and workforce forecasts Post, source and recruit candidates through LinkedIn, Indeed, CareerBuilder and Twitter campaigns Set up Boolean searches to address low candidate flow for locations with more demanding qualifications, such as bilingual requirements

Assisted with recruitment job/career fairs to attract local candidates Screened candidates, scheduled interviews with Sprint hiring managers, conduct post interview follow up Calculate and negotiate compensation, prepare compliant salary offers for internal & external retail consultant and retail management candidates

Worked closely with on-boarding team throughout the drug & background process Update and maintain accurate ATS (Peoplesoft, BrassRing, Taleo, Workday, etc) Facilitate weekly calls with Hiring and District Managers and the Regional Director to discuss current hiring needs and candidate progression

New Home Sales and Design Coordinator, Schumacher Homes, March 2016-July 2017 Greensburg, PA

Utilized my design expertise to conduct Personal Selections meetings with all new custom home clients Provided design recommendations for all exterior and interior finishes for each custom built home Conducted sales presentations and gave tours of the Design Studio, followed up with all prospective clients, scheduled home building consults with the Sales Team, coordinated special events (Construction Open Houses and ‘Lunch and Learn’ seminars

Reviewed sales files for accuracy, scanned sales contracts to operations team Human Resources Recruiter, Westmoreland Community Action Greensburg, PA

Performed HR operations for five Seton Hill Child Services centers throughout Westmoreland County Communicated with hiring managers to identify staffing needs, determine job requirements and outline qualifications

Drafted job descriptions and interviewed candidates to fill open roles Reviewed candidate applications and conducted phone interviews and screenings Coordinated interviews by working closely with candidates and hiring managers Extended job offers to selected individuals and negotiated compensation Developed, implemented and conducted the New Hire Orientation on-boarding process for all new SHCS employees

Processed, verified and maintained highly confidential personnel related documentation including staffing, recruitment, performance evaluations and employee leaves of absence Explained company personnel policies, benefits and procedures to employees Compiled and prepared reports and documents pertaining to personnel activities Reviewed time sheets, wage computation and detected and reconciled payroll discrepancies Processed payroll in ADP

Served as Chairman of the WCA Wellness Committee and volunteered in the monthly food bank Academic Counselor, EDMC - The Art Institute of Pittsburgh Online Pittsburgh, PA

Assigned & managed 300+ new online students each semester in the Interior Design, Residential Design and Kitchen and Bath Design programs

Reviewed the enrollment process, online classroom and book/software voucher process with new students Scheduled new, continuing, re-entry and transfer students for upcoming classes Conducted New Student Orientation Calls to personally welcome each new enrollment to the school, prepare students for class and set proper expectations as an online student

Discussed advanced standing options including transfer of credit, life credit and testing options Identified at-risk students for academic failure and implemented strategies to drive student success Managed and communicated academic probation, academic suspension and satisfactory academic progress Assisted students in filing academic, financial and/or medical appeals Counseled students in career planning, job placement and academic goals Counseled students on degree progress focused on graduation for the student to achieve persistence targets

Completed assigned duties with accuracy in various software databases (CampusVue, HEAT, Communicator, ImageNow, eCollege)

Career Services Advisor, All State Career School

West Mifflin, PA

Managed job placement and retention for all graduates and current CDL, HVAC & Welding students Maintained an active lead generation system to ensure job opportunities, achieved targeted placement rate and goals

Coordinated services with partner agencies and community resources Counseled students in career planning, job placement and academic goals Assisted graduates with resume and interview preparation Facilitated job and community agency referrals, job center workshops Maintained relationships with all graduates until employment was successfully secured within field, or related field of study

Conducted exit interviews with all graduates

Maintained complete confidentiality in all business-related matters to prevent information breaches Assisted with Graduation Ceremonies, New Student Orientations, Business Advisory Meetings, etc Client Service Recruiter, Spherion Staffing

Wexford, PA

Determined client needs and placed appropriately skilled employees on assignment Ensured the availability of qualified flexible/direct placement employees through recruiting to achieve total client satisfaction Interviewed and conducted new employee orientations for flexible employees Assigned appropriate pay rates for flexible employees and bill rates for clients Administrative Manager/HR Coordinator, Ripple Effects Interactive Pittsburgh, PA

Oversaw all administrative and HR operations for the corporate Pittsburgh office as well as the satellite office in Philadelphia, PA

Provided executive level admin assistance to the Owner, President, CFO and the Board of Directors Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities

Distributed company correspondence to apprise departments of corporate objectives and developments Planned corporate meetings, lunches and special events for staff and clients Coordinated travel arrangements, including negotiating corporate rates, booking hotel rooms, car rentals and airfare for staff

Event planning responsibilities - initiated negotiations with vendors and subcontractors to maintain event budget. Coordinated all corporate events and outings, set up offsite client meetings, annual holiday party, etc

IT Recruiting - post IT job descriptions, reviewed resumes, scheduled interviews, coordinated travel and relocation services for interviews/new hires, prepared and sent offer letters, performed all New Hire Orientations, managed on-boarding process, created Open Air accounts for payroll and benefit enrollment, prepared expense reports as needed for CFO and Staff Accountant Traveled to Philadelphia to assist with the opening of the satellite location Coordinated the company's relocation from Oakland to the Strip District in Pittsburgh Monitored office inventory to maintain adequate supply levels and order products EDUCATION

Taylor Allderdice, Pittsburgh, PA

ACTIVITIES AND HONORS

Received consistent recognition from upper management for exceeding individual based recruiting metrics and was acknowledged by the President of Peoplescout for my accomplishments

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