Customer Service Management

CONTACTS PROFESSIONAL SUMMARY

EDUCATION

Surulere, Lagos State.

+234 80 3737 0325

************@*****.***

H.D,PGD

Teacher 2017 – 2018.

Lasabi Grammar School. Abeokuta, Ogun State.

WORK EXPERIENCE

MARINE ENG TRANSPORT & LOGISTICS ADMINISTRATION BUSINESS

• Transport and Logistics

• Marine Engineering

• Marine Systems Management

• Installation, Maintenance, Repairs

• Inventory Control

• Supply Chain Management

• Administrative Assistance

• Business Development

• Sales Development

• Project Management

• Customer Service

• Relationship Management

PGD – Transport & Logistics

Nigerian Institute of Transport Tech.

2020.

CORE STRENGTHS

HND – Marine Engineering

Maritime Academy of Nigeria, Oron.

2016.

JULIET EFFIOM

Innovative and pragmatic personnel with 1-year proven work experience in teaching with excellent classroom management and instructional skills.

Improved students’ motivation & focus by 33% through interactive learning.

Reduced student apathy by 29% through illustrative and interactive teaching methods. Outstanding individual with excellent knowledge of supply chain management, inventory control, and transportation logistics.

Perceptive and analytical with ability to cultivate positive business relationships through outstanding negotiations and communication skills.

Profound ability to plan, organize, communicate, and provide operational support to drive growth in a fast pace, result focused environment.

Designed lesson plans and curriculum to meet academic objectives.

Improved students’ motivation & focus by 33% through interactive learning.

Reduced failure rate by 25% in the 2017-2018 school year in classrooms with 35+ students through innovative teaching methods and approaches.

Improved student learning by 30% by implementing a wide range of instructional approaches and innovative classroom activities and tasks.

Administered lesson plans, lesson notes, assignments, classwork, and tests.

Prepared and distributed termly results. Reduced student apathy by 29% through illustrative and interactive student-centered teaching methods. PRIOR EXPERIENCE

Health, Safety, and Environment Envirofly Consulting Ltd. 2017. Intern Atlantic Marine Service & BP Joint Venture Ltd. TRAINING/CERTIFICATIONS

Most Disciplined Female Cadet Maritime Academy of Nigeria. 2016. AWARD

PROFICIENCY

Leadership

Planning

Customer Service

MS Office

Organizing

Problem Solving

Critical Thinking

Team Development

Analytical

Time Management

PROFESSIONAL SKILLS

• Strong communication (both verbal and written) skills, process thinking ability, organizational skills, and leadership ability.

• Extreme ability to effectively prioritize and organize; coordinate, and communicate with all levels of management and staff.

• Extreme ability to organize, coordinate, and build effective and inclusive relationships with personnel at a variety of levels.

• Strong organizational skills, attention to detail, and ability to demonstrate initiative and be pro-active, showing discretion and confidentiality.

• Sound interpersonal skills, communication, leadership, accuracy, math, problem solving, analytical, and organizational skills.

Contact this candidate