administrator/Assistant
Resume:
RAQUEL WENTZEL
Address: ** ****** *******, **********, **** Rand
Contact Number: 078-***-****
Email:adk855@r.postjobfree.com
Driver’s License
Code 8-Own Car
Professional Summary
I am an accomplished and energetic office administrator/Personal assistant with a solid history of achievement in Office management. A motivated leader with strong organizational and prioritizing abilities. Areas of expertise include time management and effective communication. As an adept Administrator, I have a well-rounded background in planning and refined talents in administrative and organization, which make me an ideal fit for the position. Additionally, I am a proven expert in decision-making skills and a consistent collaborator. My previous roles have strengthened my abilities in leadership, as well as my focused attention to detail and high accuracy.
Education
College SA
Advanced Higher Certificate:
Business Communication
Business Law and Accounting Control
Change Management
Corporate Strategy
Economics: An African Perspective
Financial management: Advanced
Financial Management
Human Resources Management Essentials
ICB Business Law and Administrative Practice
ICB Foundation level -Entrepreneurship 1
Organizational Behavior
Die Adelaar High School
Roodepoort,
Matric-Senior Certificate
2007
On the job Certification
Rawson Properties
Rawson proficiency course 2015
Rawson Properties
Achiever Program 2015
Rawson Properties
Trevor Gaw Motivational Training 2015
Busby
Induction Training
MS Office 2010
Key Skills
Time Management
Employee Training
Communication
Team Leadership
Office Administration
Data capturing
Customer Service
Social Media Advertising
Budgeting
Event planning
October 2020- February 2021
Personal Assistant to General Manager/Sales Administrator • Superior Spa and Bath
Reading, monitoring and responding to the manager's emails
Assist with weekly wages and Salaries (Payroll)
Process checklists/job cards on Xero accounting software system
Sending invoices to all clients on a weekly basis (Debtors)
Making sure the leads list is always updated manually and on the CRM system
Answering calls and liaising with clients competently,
Preliminary drafting of correspondence on the manager's behalf,
Delegating work in the manager's absence,
Assist with interviews when a position becomes available
Diary management
Planning and organising meetings,
Taking action points and writing minutes, Preparing papers for meetings,
Taking dictation
Planning and organising events,
Taking minutes of meeting when required by management
Improving office systems
Conducting research,
Preparing presentations,
Managing and reviewing filing and office systems, Typing,
Sourcing and ordering stationery and office equipment
Managing ad hoc projects
November 2019 – September 2020
Administrative Coordinator • Visa Solutions SA
Key Responsibilities
Engaging with multiple recruitment agencies across SA that screen and recruit candidates for employment in the USA.
Compiling presentations for training on zoom calls-training other countries.
Accurate data capturing of applicant details from multiple countries e.g.-SA, Zimbabwe, Mexico, Poland etc.
Compliance in Verifying that all supporting documents comply with legislation according to the National Visa Centre of the US.
Tracking Case specific documents on a daily, weekly, monthly basis- as and when required
Performing reference checks on applicant information.
Conduct written assessments to determine candidates understanding of traffic laws.
Attend daily Immigration and Solution meetings
Taking minutes of meeting when required by management
Attending to emails and making sure all is attended to.
Keeping Google drive updated on a daily basis.
Assisting applicants’ families to join the main applicant once they commence with employment in the US.
Weekly/Monthly reports to management containing pending vs completed applicant submissions, applications by families.
Responding to the leads list and updating the sheet.
Feb 2019 – May 2019 (Temp)
Office Assistant • Purge security
Key Responsibilities
-Assisting the owner with the company payroll
-Updating employee profiles on company records
-Monthly client invoicing
-Making sure all files were to date
-Following up on payments
-Monthly VAT submissions
-Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
-Replenish office supplies
-Reconcile bank statements
June 2016 – December 2017
Event planner/Administrator • IEASA (Institute of Estate Agents of SA)
Key Responsibilities
Client consultations to determine objectives and requirements for events.
Booking meeting rooms for weekly/monthly meetings
Booking training rooms and catering
Meet with sponsors and organizing committees to plan scope/format of events, to establish and monitor budgets and review administrative procedures and progress.
Scrutinize facilities/venues to ensure that they conform to client requirements.
Data capturing of attendees
Taking minutes of meetings bi-weekly as required by management
Prepare reports, correspondence, presentations, and agendas for meetings
Evaluate and select service providers e.g. audio-visual equipment, transportation, display contractors etc.
Plan and develop programs, agendas, budgets, and services
Hire, train, and supervise support staff.
Review invoices for accuracy and approve payment.
Conduct post-event evaluations to determine areas of improvement
Develop topics and choose featured speakers.
March 2015 – May 2016
Office manager/Personal Assistant• Rawson properties
Key Responsibilities
Qualifying applicants / Registering on system
Organising contractors to attend to maintenance issues and liaising with landlords where applicable.
Property File upkeep
Putting together, printing and sending out property lists
Handling day to day operations
Assisting sales team members
Diary management
Filing office general office paperwork, sales paperwork
Updating banking, pipeline and weekly spreadsheet
Preparing reports when needed
Maintain office supplies
Keep a handle on all invoices/accounts/chasing completion monies
Advertising properties on social media and newspapers
To create brochures, flyers, marketing material, place properties on the internet.
To create invoices for fees and disbursements
To help in providing an aftercare service to our clients.
Answering phone as required and dealing with queries where possible, and/or taking accurate messages
Assisting with events
Creating mail merges, running reports and mail outs
Archiving electronic records and files and general file administration
Using Lightstone for sourcing out valuations, owners, sold statistics etc
Co-ordinate travel arrangements for the principle
Set goals and deadlines for the department.
Conduct classes to teach procedures to staff.
Feb 2013 – January 2015
Account’s administrator/Receptionist • Anchor Technical Tape
Key Responsibilities
Record and document security transactions, such as purchases, sales, conversions, redemptions, and payments, using computers, accounting ledgers, or certificate records.
File, type, or operate standard office machines.
Correspond with customers and confer with co-workers to answer inquiries, discuss market fluctuations, or resolve account problems.
Prepare reports summarizing daily transactions and earnings for individual customer accounts.
Reconcile bank statements
Manage obligations to suppliers, customers and third-party vendors
Process bank deposits
Reconcile financial statements
Prepare, send and store invoices
Contact clients and send reminders to ensure timely payments
Identify and address discrepancies
Report on the status of accounts payable and receivable
Update internal accounting databases and spreadsheets
December 2009 – August 2010
Office administrator • Diagonal Insurance
References
Michelle Van Niekerk – Purge Security
Rachel Gouws - Institute of Estate Agents of South Africa Sotheby’s
Gerald Houston-Rawson Properties
Eleasha Thomas-Visa solutions
adk855@r.postjobfree.com
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