Office work / Front Desk/ /Customer Service/telephone operator
Resume:
CONTACT
X
MX
*********@*****.***
©
Noeme V. Francisco
9
Way No. 4280, Bldg No.6228
Gubrah, Muscat, Oman
EDUCATION
UNIVERSITY OF CEBU
B.S. Commerce,
Banking and Finance
MANDAUE CITY
COMPREHENSIVE
NATIONAL HIGH SCHOOL
Secondary School
SKILLS
= Customer service
= Verbal communication
= Written communication
= Adaptable
= Interpersonal skills
= Organization
= Telephone skills
= Microsoft Office proficiency
Receptionist
PROFILE
Professional receptionist with strong interpersonal skills and a friendly disposition. Excellent multi-tasking
abilities coupled with a diplomatic personality to handle customer complaints with utmost courtesy.
Familiar with numerous phone and computer system management tools, scheduling software systems
and presentation applications.
WORK EXPERIENCE
SHIFT LEADER, FRONT DESK RECEPTIONIST
Chedi Muscat / 2008-2021
Experienced in front desk management and staff coordination as well as
handling guest's related matters
= Control daily departures allowing for smooth check out for all guests
» Assist guest in any concierge queries as and when requested
= Check reservations file for guest history comments, special request, arrival and
departure times one day prior to guest arrival and allocates rooms accordingly
= Promote and sell/enroll Intercontinental Ambassador/Priority Club as well provide
the expected level of service to its members
» Perform cashiering tasks including, but not limited to maintaining guest accounts and charge
records as well as maintain a cash float for use with quest payments of accounts and
foreign currency exchange
= Perform and control a daily departure check of guests in order to ensure a smooth operations
and guest satisfactions
SALES ASSOCIATE
BabyShop Muscat / 2006-2007
Key contributor to best practice development, mentoring and projects
designed to improve sales team performance
= Connect hundreds of customers to quality products on a daily basis
= Develop and maintain close business relationships with key decision makers and influencers
within client organizations
= Create a fun and professional work environment
LCD MONITOR INSPECTOR
Advantech Semiconductor, Taiwan / 2002-2005
Skilled Inspector with extensive background in quality control. Well-versed in troubleshooting and
repairing malfunctioning hardware and software
= Perform First-Off set up, hardness testing as per established procedure, inspection as per
written procedures, assembly work
= Perform inspections on complex parts for assistance to the engineering team
= Works with the project team to optimize the design and structure of subcontracts
Contact this candidate