CURRICULUM VITAE

OBJECTIVE

To obtain a challenging position which enables me to utilize my education, caliber as well as personal experience. To work at my level best and to monitor that my best is good enough for the overall growth of your organization

SKILLS AND EXPERTISE

Presentable with a charming personality

Good communication and interpersonal skills

Honest, straightforward, innovative and a quick learner

Team-handling & management skills

Always helpful and co-operative with others

Strong planning, organizational and leadership abilities

Proficient in MS Word, Outlook and Internet Explorer

Typing speed of 40 wpm with 100% Accuracy

Adaptive to new technologies and applications

Academic Chronicle:

Degree

University / Institution

Month / Year of Passing

Class/ Grade

Post Graduate - HR

i-ACT Global Institute

Aug-16

Distinction

B.Com

MUMBAI University

Mar-06

Second

H.S.C

Maharashtra Board

Feb-03

First

S.S.C

Maharashtra Board

Mar-01

First

CERTIFICATIONS AND AWARDS

Train The Trainer Certified’ 2017 from Tata Strive Academy at Airoli, India

Awarded for “Going an Extra Mile” in 2015 to set up new projects and improved their overall productivity in the organization

Awarded “Best Performer of the Quarter” in 2012 by clients based on increase in employee strength from 100 to 300 seats

Awarded “Outstanding Performer of the Year” in 2006 for the tremendous growth in client’s business

WORK EXPERIENCE

1. Worked with “Shapoorji Pallonji and Company Pvt. Ltd.” as “Deputy Manager- HR & Admin” (Rwanda – East Africa) Contractual Job (10thSeptember 2020 – 10th February 2021)

Managing the entire gamut of Human Resources and Admin teams at the HQ – Site office and being a continuous guidance & support for the smooth functioning of the daily assigned tasks

Understanding the active requirements from Department Heads and drafting the JD of the profiles

Sourcing, Recruitment, Screening & Selection of candidates

Conduct a Background Verification / Reference Checks of the New hired candidates

Handling the Joining Formalities and documentation for the New hired candidates

Conduct Company Induction, Training & Employee Engagement Activities

Mapping their Competency level and conduct Performance Evaluation / Appraisal

Issue the Experience& Transfer Letters / Relieving Letters / Salary Slips to employees

Preparing, Formation & Implementation of new HR policies

Handle the Employee Grievances and Issue Resolution

Monitoring the MIS trackers like Attendance / Salary / Leaves / F&F Settlement prepared & maintained by the HR team

Monitor Cost control of telephone, mobile, electricity bills, stationary, guest house, food, travel, vehicles, etc.

Arrange the Tickets, Visa, Travel, Accommodation and Food arrangements for Guest / Visiting managers

Vendor management and handling the Safety & Security of the Site-office, guest houses and all our employees

2. Worked with “Samarth Softech Solutions Pvt. Ltd.” as “General Manager- HR / Admin”(India) (1st March 2019 – 17th Dec 2019)

Designing &re-structuring all the departments to help in the organization development

Managing the entire gamut of HR, Admin &House-keeping teams and being a continuous guidance &support to them for their smooth functioning of the daily assigned tasks.

Understanding the active requirements and drafting the JD of the profiles

Guide the HR team in Sourcing, Recruitment, Screening & Selection of candidates

Have a Background Verification of the New hired candidates conducted by the BGV team

Have the Joining Formalities completed by the HR team

Conduct Company Induction, Training / Learning Orientation sessions &Employee Engagement Activities

Mapping their Competency level and conduct Performance Evaluation / Appraisal

Have the Experience& Transfer Letters / Relieving Letters / Salary Slips issued to employees

Preparing, Formation & Implementation of new HR policies

Handle the Employee Grievances and Issue Resolution

Have the MIS trackers like Attendance / Salary / Leaves / F&F Settlement prepared & maintained by the HR team.

Implementation of ISO and conducting audits at all the branches of the organisation

Monitor Cost control of telephone, mobile, electricity bills, courier, postage, stationary, etc.

Guide the Admin team to book Tickets, Travel & Stay arrangement as per Travel policy for Guest / Visiting managers

3. Worked with “V-xpress Pvt. Ltd.” as “Assistant Manager-HR /Admin& ISO audits” (India)(15thJune 2018 – 21st Feb 2019)

Understanding the active requirements and drafting their JD of the profiles

Sourcing, Recruitment, Screening & Selection of candidates

Conduct a Background Verification of the New hired candidates

Handle their Joining Formalities and issue them Offer-Letters

Conduct Company Induction, Training / Learning Orientation sessions &Employee Engagement Activities

Mapping their Competency level and conduct Performance Evaluation / Appraisal

Issuing of Experience Letters / Relieving Letters / Salary Slips

Preparing &Formation of new policies and its implementation

Handle Employee Grievances and Issue Resolution

Preparing and Maintaining MIS trackers like Attendance / Salary / Leaves / Full & Final Settlement

Implementation of ISO and conducting audits at the Regional / Zonal offices& other branches

Attending Legal cases as and when required

Co-ordinating with local statutory bodies for compliance.

Managing HR team, Admin & House-keeping staff of the Regional / Zonal offices, Guest house& branches

Monitor Cost control of telephone, mobile, electricity bills, courier, postage, stationary, etc.

Maintain details of Godowns, Guest house, and search & acquire new Godowns on rent.

Maintain list of fixed assests by branch wise

Tickets, Travel & Stay arrangement as per Travel policy for Guest / Visiting managers

4.Worked with “ESCON elevators Pvt. Ltd.” as “Assistant Manager – HR& Admin”(India)(9th January 2018 – 14th June 2018)

Understanding the active PAN India requirements and drafting their JD of the profiles

Sourcing, Recruitment, Screening & Selection of candidates for PAN India

Conduct a Background Verification of the New hired candidates

Handle their Joining Formalities and issue them Offer-Letters

Conduct Company Induction, Training / Learning Orientation sessions &Employee Engagement Activities

Mapping their Competency level and conduct Performance Evaluation / Appraisal

Post approval from the Director and VP; Preparing &Formation of new policies and its implementation

Handle Employee Grievances and Issue Resolution

Preparing and Maintaining MIS trackers like Attendance / Salary / Leaves / Full & Final Settlement

Issuing of Experience Letters / Relieving Letters / Salary Slips

Client Co-ordination and client retention

Managing the HR team, Admin& House-keeping staff of the Head office and other branches

Monitor Cost control of telephone, mobile, electricity bills, stationary, etc.

Maintain list of fixed assests by branch wise

Tickets, Travel & Stay arrangement as per Travel policy for Guest / Visiting managers

5. Worked with “Viztar International Pvt. Ltd.” as “Sr. HR / Admin / Training” (India) (7th October 2014 –3rd November 2017)

Projects:

[a] Britt World Wide (India & U.S.) [b] Pokkt.com (India) [c] Zappak Games (India) [d] Audi-Cars (India) [e] Gundecha Group (India) [f] Rajesh Life Spaces (India) [g] IGRS-ServeSeva Kendra (India) [h] Shop-CJ Live (India) [i] Skoda-Auto (India)

[j] Nitco-Tiles& Marbles (India) [k] Forbes Magazine (India) [l] I-Wash Laundry Services (India)

Sourcing, Recruitment, Screening & Selection the candidates

Conduct HR Induction session for new joiners

Conduct Training sessions related to Soft-Skills, Behavioral-Skills, Product &Process

Assist the product & process certified agents during the OJT phase on the floor

Conduct Monthly Product Knowledge Tests & Refreshers for the agents and Supervisors

Monitor Live calls of Bottom Quartile agents and provide Quality feedback to improve their overall performance

Conduct Weekly/Monthly Briefings on the client updates with the agents and Supervisors

Content Creation & Designing in PPT format based on the process requirements

Conduct TTT session and manage the new hired trainers and quality executives

Assist the Quality team to re-design the Quality monitoring sheet as per process requirements

6. Worked with “Nyka International” as “Assistant Manager – HR& Admin”(India)(3rd May 2004 – 5th September 2014)

Understanding the active requirements and drafting their JD of the profiles

Sourcing, Recruitment, Screening & Selection of candidates for PAN India

Conduct a Background Verification of the New hired candidates

Handle their Joining Formalities and issue them Offer-Letters

Conduct Company Induction, Training / Learning Orientation sessions &Employee Engagement Activities

Mapping their Competency level and conduct Performance Evaluation / Appraisal

Post approval from the Director and VP; Preparing &Formation of new policies and its implementation

Handle Employee Grievances and Issue Resolution

Preparing and Maintaining MIS trackers like Attendance / Salary / Leaves / Full & Final Settlement

Issuing of Experience Letters / Relieving Letters / Salary Slips

Client Co-ordination and client retention

Managing the HR team, Admin& House-keeping staff of the office

PERSONAL DEVELOPMENT (HOBBIES)

Playing Badminton & Table-Tennis, Travelling and Adventure

References and letters of recommendation available on request

I hope my professional experience & skills would be as an asset for your organization. I seek for a personal interview for the same.

Yours sincerely,

Rahul Sharma

RAHUL SHARMA

Contact Information

Phone

(Rwanda) +250-*********

(INDIA) +91-981*******

Email

adk82w@r.postjobfree.com

Address

Lodha Codename: Golden Dreams,

B-209, Orchid Building, Sector 4,

Khoni, Antarli, Taloja By-pass Road, Dombivali (E) - 421204

(INDIA)

Personal Information

Nationality : Indian

Gender : Male

Languages Known

English, Hindi, Marathi

Indian Passport No.

T0253387

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