HR and Admin Professional
Resume:
CURRICULUM VITAE
OBJECTIVE
To obtain a challenging position which enables me to utilize my education, caliber as well as personal experience. To work at my level best and to monitor that my best is good enough for the overall growth of your organization
SKILLS AND EXPERTISE
Presentable with a charming personality
Good communication and interpersonal skills
Honest, straightforward, innovative and a quick learner
Team-handling & management skills
Always helpful and co-operative with others
Strong planning, organizational and leadership abilities
Proficient in MS Word, Outlook and Internet Explorer
Typing speed of 40 wpm with 100% Accuracy
Adaptive to new technologies and applications
Academic Chronicle:
Degree
University / Institution
Month / Year of Passing
Class/ Grade
Post Graduate - HR
i-ACT Global Institute
Aug-16
Distinction
B.Com
MUMBAI University
Mar-06
Second
H.S.C
Maharashtra Board
Feb-03
First
S.S.C
Maharashtra Board
Mar-01
First
CERTIFICATIONS AND AWARDS
Train The Trainer Certified’ 2017 from Tata Strive Academy at Airoli, India
Awarded for “Going an Extra Mile” in 2015 to set up new projects and improved their overall productivity in the organization
Awarded “Best Performer of the Quarter” in 2012 by clients based on increase in employee strength from 100 to 300 seats
Awarded “Outstanding Performer of the Year” in 2006 for the tremendous growth in client’s business
WORK EXPERIENCE
1. Worked with “Shapoorji Pallonji and Company Pvt. Ltd.” as “Deputy Manager- HR & Admin” (Rwanda – East Africa) Contractual Job (10thSeptember 2020 – 10th February 2021)
Managing the entire gamut of Human Resources and Admin teams at the HQ – Site office and being a continuous guidance & support for the smooth functioning of the daily assigned tasks
Understanding the active requirements from Department Heads and drafting the JD of the profiles
Sourcing, Recruitment, Screening & Selection of candidates
Conduct a Background Verification / Reference Checks of the New hired candidates
Handling the Joining Formalities and documentation for the New hired candidates
Conduct Company Induction, Training & Employee Engagement Activities
Mapping their Competency level and conduct Performance Evaluation / Appraisal
Issue the Experience& Transfer Letters / Relieving Letters / Salary Slips to employees
Preparing, Formation & Implementation of new HR policies
Handle the Employee Grievances and Issue Resolution
Monitoring the MIS trackers like Attendance / Salary / Leaves / F&F Settlement prepared & maintained by the HR team
Monitor Cost control of telephone, mobile, electricity bills, stationary, guest house, food, travel, vehicles, etc.
Arrange the Tickets, Visa, Travel, Accommodation and Food arrangements for Guest / Visiting managers
Vendor management and handling the Safety & Security of the Site-office, guest houses and all our employees
2. Worked with “Samarth Softech Solutions Pvt. Ltd.” as “General Manager- HR / Admin”(India) (1st March 2019 – 17th Dec 2019)
Designing &re-structuring all the departments to help in the organization development
Managing the entire gamut of HR, Admin &House-keeping teams and being a continuous guidance &support to them for their smooth functioning of the daily assigned tasks.
Understanding the active requirements and drafting the JD of the profiles
Guide the HR team in Sourcing, Recruitment, Screening & Selection of candidates
Have a Background Verification of the New hired candidates conducted by the BGV team
Have the Joining Formalities completed by the HR team
Conduct Company Induction, Training / Learning Orientation sessions &Employee Engagement Activities
Mapping their Competency level and conduct Performance Evaluation / Appraisal
Have the Experience& Transfer Letters / Relieving Letters / Salary Slips issued to employees
Preparing, Formation & Implementation of new HR policies
Handle the Employee Grievances and Issue Resolution
Have the MIS trackers like Attendance / Salary / Leaves / F&F Settlement prepared & maintained by the HR team.
Implementation of ISO and conducting audits at all the branches of the organisation
Monitor Cost control of telephone, mobile, electricity bills, courier, postage, stationary, etc.
Guide the Admin team to book Tickets, Travel & Stay arrangement as per Travel policy for Guest / Visiting managers
3. Worked with “V-xpress Pvt. Ltd.” as “Assistant Manager-HR /Admin& ISO audits” (India)(15thJune 2018 – 21st Feb 2019)
Understanding the active requirements and drafting their JD of the profiles
Sourcing, Recruitment, Screening & Selection of candidates
Conduct a Background Verification of the New hired candidates
Handle their Joining Formalities and issue them Offer-Letters
Conduct Company Induction, Training / Learning Orientation sessions &Employee Engagement Activities
Mapping their Competency level and conduct Performance Evaluation / Appraisal
Issuing of Experience Letters / Relieving Letters / Salary Slips
Preparing &Formation of new policies and its implementation
Handle Employee Grievances and Issue Resolution
Preparing and Maintaining MIS trackers like Attendance / Salary / Leaves / Full & Final Settlement
Implementation of ISO and conducting audits at the Regional / Zonal offices& other branches
Attending Legal cases as and when required
Co-ordinating with local statutory bodies for compliance.
Managing HR team, Admin & House-keeping staff of the Regional / Zonal offices, Guest house& branches
Monitor Cost control of telephone, mobile, electricity bills, courier, postage, stationary, etc.
Maintain details of Godowns, Guest house, and search & acquire new Godowns on rent.
Maintain list of fixed assests by branch wise
Tickets, Travel & Stay arrangement as per Travel policy for Guest / Visiting managers
4.Worked with “ESCON elevators Pvt. Ltd.” as “Assistant Manager – HR& Admin”(India)(9th January 2018 – 14th June 2018)
Understanding the active PAN India requirements and drafting their JD of the profiles
Sourcing, Recruitment, Screening & Selection of candidates for PAN India
Conduct a Background Verification of the New hired candidates
Handle their Joining Formalities and issue them Offer-Letters
Conduct Company Induction, Training / Learning Orientation sessions &Employee Engagement Activities
Mapping their Competency level and conduct Performance Evaluation / Appraisal
Post approval from the Director and VP; Preparing &Formation of new policies and its implementation
Handle Employee Grievances and Issue Resolution
Preparing and Maintaining MIS trackers like Attendance / Salary / Leaves / Full & Final Settlement
Issuing of Experience Letters / Relieving Letters / Salary Slips
Client Co-ordination and client retention
Managing the HR team, Admin& House-keeping staff of the Head office and other branches
Monitor Cost control of telephone, mobile, electricity bills, stationary, etc.
Maintain list of fixed assests by branch wise
Tickets, Travel & Stay arrangement as per Travel policy for Guest / Visiting managers
5. Worked with “Viztar International Pvt. Ltd.” as “Sr. HR / Admin / Training” (India) (7th October 2014 –3rd November 2017)
Projects:
[a] Britt World Wide (India & U.S.) [b] Pokkt.com (India) [c] Zappak Games (India) [d] Audi-Cars (India) [e] Gundecha Group (India) [f] Rajesh Life Spaces (India) [g] IGRS-ServeSeva Kendra (India) [h] Shop-CJ Live (India) [i] Skoda-Auto (India)
[j] Nitco-Tiles& Marbles (India) [k] Forbes Magazine (India) [l] I-Wash Laundry Services (India)
Sourcing, Recruitment, Screening & Selection the candidates
Conduct HR Induction session for new joiners
Conduct Training sessions related to Soft-Skills, Behavioral-Skills, Product &Process
Assist the product & process certified agents during the OJT phase on the floor
Conduct Monthly Product Knowledge Tests & Refreshers for the agents and Supervisors
Monitor Live calls of Bottom Quartile agents and provide Quality feedback to improve their overall performance
Conduct Weekly/Monthly Briefings on the client updates with the agents and Supervisors
Content Creation & Designing in PPT format based on the process requirements
Conduct TTT session and manage the new hired trainers and quality executives
Assist the Quality team to re-design the Quality monitoring sheet as per process requirements
6. Worked with “Nyka International” as “Assistant Manager – HR& Admin”(India)(3rd May 2004 – 5th September 2014)
Understanding the active requirements and drafting their JD of the profiles
Sourcing, Recruitment, Screening & Selection of candidates for PAN India
Conduct a Background Verification of the New hired candidates
Handle their Joining Formalities and issue them Offer-Letters
Conduct Company Induction, Training / Learning Orientation sessions &Employee Engagement Activities
Mapping their Competency level and conduct Performance Evaluation / Appraisal
Post approval from the Director and VP; Preparing &Formation of new policies and its implementation
Handle Employee Grievances and Issue Resolution
Preparing and Maintaining MIS trackers like Attendance / Salary / Leaves / Full & Final Settlement
Issuing of Experience Letters / Relieving Letters / Salary Slips
Client Co-ordination and client retention
Managing the HR team, Admin& House-keeping staff of the office
PERSONAL DEVELOPMENT (HOBBIES)
Playing Badminton & Table-Tennis, Travelling and Adventure
References and letters of recommendation available on request
I hope my professional experience & skills would be as an asset for your organization. I seek for a personal interview for the same.
Yours sincerely,
Rahul Sharma
RAHUL SHARMA
Contact Information
Phone
(Rwanda) +250-*********
(INDIA) +91-981*******
****************@**********.***
Address
Lodha Codename: Golden Dreams,
B-209, Orchid Building, Sector 4,
Khoni, Antarli, Taloja By-pass Road, Dombivali (E) - 421204
(INDIA)
Personal Information
Nationality : Indian
Gender : Male
Languages Known
English, Hindi, Marathi
Indian Passport No.
T0253387
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