Safety Officer Customer Care
Resume:
NWABUEZE OKEOMA DAMIAN
No. *, Ipetu Ijesha, Street, Shasha Alimosho, Lagos State
PERSONAL DETAILS
E-mail: ***********@*****.***
Mobile No: 080********, 081********
Date of Birth State of Origin
25
th
March, 1992 Abia
State of Origin LGA of Origin:
Abia Isuikwuato
Nationality Languages Spoken
Nigeria English, Igbo & Hausa
PERSONAL STATEMENT
I want to be part of the success in an
environment of growth and excellence
I am seeking employment with a
company where I can use my talents and
skills to grow and expand the company.
I want to succeed in a stimulating and
challenging environment, building the
success of the company while I
experience advancement opportunities.
I want to excel in this field with hard
work, perseverance and dedication.
I want a highly rewarding career where I
can use my skills and knowledge to help
the company and my co-workers achieve
big success
I am seeking a company where I can use
my experience and education to help the
company meet and surpass its goals.
PROFESSIONAL SUMMARY
Accomplished and energetic
Software/Web Developer, with a solid
history of achievement in the IT
industry. Motivated leader with strong
organizational and prioritization
abilities. Areas of expertise include
troubleshooting, programming and
computing
Seasoned Safety Professional with about
two (2) years of experience in a fast-
paced progressive environment.
Excellent problem identifier and solving
skills. Track record of achieving
exceptional results in workplace safety
and home and personal safety
Goal oriented freelancer dedicated to
high levels of customer satisfaction and
meeting aggressive business goals.
Passionate and target oriented, with
specialized knowledge in graphics,
writing, project and researches.
Problem solving and result oriented
Information Technology Professional
seeking a position with this well-
respected organization.
NWABUEZE OKEOMA DAMIAN
No. 1, Ipetu Ijesha, Street, Shasha Alimosho, Lagos State EDUCATION
Michael Okpara University
of Agriculture Umudike
B.Sc. in Computer Science (2015)
Queen of Apostles Secondary
Technical School Umuobiala
West Africa Senior School Certificate
(2009)
Umuobiala Central School,
Isuikwuato, Abia State
First School Leaving Certificate (2003)
EXPERIENCE
Eze-Don Technologies Limited
7 Oke Street Akowonjo, Alimosho – Lagos
Position: I.T Helpdesk/Customer Care
(2019-2021)
Roles and responsibilities
Collecting and interpreting data.
Analyzing results.
Setting up systems and networks for
clients
Installation of softwares and
troubleshooting
Resolving hardware problems
Reporting the results back to the
relevant members of the business.
Identifying patterns and trends
in data sets.
Working alongside teams within the
business or the management team to
establish business needs.
Graphics designs
IT Trainings and workshops
Marketing services and customer service
representative
Research and projects
Capital Express Assurance Limited
Alaba International Market, Ojo,
Lagos State
Position: Marketer/Customer Care
Representative (2018-2019)
Roles and responsibilities
Product designing and development
Market planning
Packaging and labelling
Answer calls professionally to provide
information about products and services,
take/ cancel orders, or obtain details of
complaints.
Keep records of customer interactions
and transactions, recording details of
inquiries, complaints, and comments, as
well as actions taken. Process orders,
forms and applications.
Follow up to ensure that appropriate
actions were taken on customers’
requests.
Refer unresolved customer grievances or
special requests to designated
departments for further investigation.
Unilever Nigeria Plc (Agbara Factory)
Position: Health and Safety Officer (May
2017 - January 2018)
Roles and responsibilities
Organizing and conducting safety
awareness campaigns, workshops,
inductions and sensitizations
Ensuring World Class Manufacturing
Standards (WCM) are maintained within
the premises
Induction of new employees, visitors and
contractors
Administration of Personal Protective
Equipment to employees, visitors and
contractors
Development and installation of safety
signage and billboards
Performing daily checks on safety
equipment such as water hydrants, fire
extinguishers, etc.
Perform routine checks on factory
equipment and machines in collaboration
with engineers and factory managers
NWABUEZE OKEOMA DAMIAN
No. 1, Ipetu Ijesha, Street, Shasha Alimosho, Lagos State Unilever Nigeria Plc (Lagos Factory)
Position: Health and Safety Officer
(December 2016 – May 2017)
Roles and responsibilities
Induction of new employees, visitors and
contractors
Development and installation of safety
signage and billboards
Management of the company's Health
and Safety issues
Ensuring that all safety related actions
are closed
Site inspection and work supervision on
sites
Ensure strict adherence to the company’s
safety procedures, rules and guidelines
Queen of Apostles Secondary School
Umuobiala, Isuikwuato - Abia State
Position: IT Specialist/Technician
(November, 2015)
Roles and responsibilities
Responsible for keeping records of
the school securely in the school's
database
In charge of IT lectures
Ensure smooth record tracking and
update
Maintenance of the school’s IT
gadgets and equipment
Nigeria Breweries Surulere, Lagos
Position: IT Helpdesk/Network Technician
(July, 2014)
Roles and responsibilities
Installation and administration of
systems to employees
Troubleshooting
Monitoring and ensuring that the
company’s network is up and
running
Ensure smooth running of devices
such as printers, scanners, projectors
for the success of the company
CERTIFICATES & AWARDS
Winner 2002 Isuikwuato - LGA Essay
Competition
Leadership Skills Training– Youth Wing
of the Catholic Diocese of Okigwe
(2016)
Peace Building Capacity Training -
Michael Okpara University of
Agriculture Umudike (2013)
Member of the National Association of
Computer Science Students – Michael
Okpara University of Agriculture
Umudike (2015)
Java, SQL, HTML, CSS Training – New
Horizons Computer Institute Ikeja,
Lagos (2017)
AoFAQ HSE Certified – Hybrid
Consults Ikeja (2017)
BEHAVIORAL SKILLS
Ability to work as a team and under
pressure
Supervisory/Managerial Skills
Problem Solving and Decision Making
Communication and Interpersonal
Relations
Highly assertive, courageous, persistent
and goal oriented.
TECHNICAL SKILLS
Programming
Hardware Configuration
Application Support and Maintenance
Computing and User Support
HOBBIES
Singing, playing games, brainstorming and
hanging out
REFEREES
Nwabueze Innocent Stephen
Sales Department, Nigeria Breweries Plc,
Oliver Uchenna Gloria
Senior Accountant,
Full Moon Hotels Owerri, Imo State
Contact this candidate