Manager Sales
Resume:
KHOLISWA VUYOKAZI HLABE
*************@*****.***
KwaMashu
4360
I am an honest, determined, enthusiastic and organised woman who always looks forward for challenges and learning new things, to obtain a position of responsibilities that utilizes my skills and experience and keen to work in an environment where I can enrich my knowledge. I am able to work in a team to achieve one goal and also able to work individual. I will always use my skills like honesty, devotion towards my job, puntuality etc. I will discuss my ideology with my superiors
•Computer literacy
•Good communication
•Negotiation and Problem solving
•Quality assurer
CUSTOMER SERVICE / CCI CALL CENTER / 24 MONTHS
•Giving advice to customers on their new and existing contracts
•Ensuring that customers are retained by solving their critical complaints
•Offering solutions with ability to sustain customer data base
•Sales of new products, new contract packages.
•New cellphone deals.
•Setting of customer payment dates in accordance with their preference.
•Broadband packages
•Ensuring quality assurance on calls made by agents
•web chat customer service.
SALES / IGNITION GROUP / 12 MONTHS
•Calling customers and sell DSTV decoder
•Advising them about the features and benefits
•confirming payment details
SALES AND CUSTOMER SERVISE / WNS / CURRENTLY
•Calling customers to upgrade internet speed and offer unlimited calling plan
•Customers calling in about their bill and I advise on the bill and offer suitable deal
NATIONAL CERTIFICATE: COMPUTER END USER /MICTSETA/2016
Majors
•Microsoft Word
•Excel
•PowerPoint
•Internet User
GRADE 12 / IGUGULABASHA HIGH SCHOOL /2013
•Mathematics
•Life Sciences
•Life Orientation
•Geography
•English
•IsiZulu
REFERENCES
Saafia Casim Manager/ CCI Call Centre / 076-***-****
Charmaine Govendor Manager / 073-***-****
Contact this candidate