VIRENDER SINGH RATHORE

Correspondence Address: A*/ 704, Tulip Orange, Sector 70, Gurugram-122101

Mobile: +91-981*******

E-mail: adk7z6@r.postjobfree.com

Professional Summary:

An enthusiastic and highly resourceful Team Manager with 13 years of experience in the hospitality industry. Possessing good experience of Team Management, Business Development, Operations and Sales, Coordinating with Software development teams for product development using Waterfall methodology, Vendor Management and taking full responsibility of business unit from beginning to end. Having an impressive track record of delivering major operational movement and of orchestrating of people, schedules and resources for effective productivity, efficiency and quality.

Employment History:

FCM Travel Solutions, Gurugram - Manager (Sales) – (Sep 2019 – March 2020)

●Worked as Manager (Sales) and handled business from North and South America market.

●Handled the business of 08 crores with team of 05 members in six months.

●Negotiated special rates from hoteliers throughout India (Hotel contracting)

●Vendor Management - Maintaining public relations and organize daily meetings with hotel sales teams, transporters and local vendors.

●Tour costing & quotations.

●Foreign agent communications, handling queries and getting potential businesses materialized.

Cox and Kings Ltd., Gurugram - Team Manager – (Jun 2018 - Sep 2019)

●Worked as Team Manager and Business Analyst on Grayline India project. Cox and Kings was official franchise of Grayline for India and we were developing its booking engine. I was responsible for its operational set-up here in India and completed this project in 06 months.

●Worked as the Business Analyst for the software product in the development.

●Designed and developed the products for Grayline India, provided necessary analysis and inputs to the software developers in customization and configuration of booking engine user interface.

●Facilitated and participated in the software development process by gathering the business requirements from Grayline and coordinating and linking our software with Grayline worldwide booking engine.

●Worked on TourCMS for our Grayline India products and selling them across the world through various online platforms available in different countries.

●Handled Titan Series business of 15 crores.

●Total team size handled was 21 people.

●Negotiated special rates from hoteliers, transporters and other suppliers throughout India for our online business from Grayline.

SDU Travels Pvt. Ltd., New Delhi - Manager (Operations and Sales) – (Apr 2015 - May 2018)

●Worked as Manager (Operations and Sales) and handled inbound business from New Zealand, Australia and Italy market. In 03 years grew business from 02 crores to 07 crores.

●To guide team members for effective delivery of services.

●Maintaining public relations and organize daily meetings with hotel sales teams.

●Tour costing & quotations.

●Foreign agent communications, handling queries and getting potential businesses materialized.

●Introducing new products and programs to the team and to foreign agents.

●Organizing FAM trip for foreign agents and team members in order to encourage practical learning and product knowledge.

Discovery Journeys Pvt. Ltd., Gurugram - Manager (Operations) – (Jan 2014 - Mar 2015)

●To ensure smooth running of the company’s business.

●Handled team of 10 persons. Guided them for effective delivery of services.

●Negotiating special rates from hoteliers throughout India (Hotel contracting)

●Maintaining public relations and organize daily meetings with hotel sales teams, transporters and local vendors.

●Introducing new products and programs to the team and to foreign agents.

●Handled sales & operations of the French, UK and German markets for India. Total business handled was of 15 crores in a year.

Le Passage to India Pvt. Ltd., New Delhi - Assistant Manager (Operations) – (Feb 2007 – Dec 2013)

●Started my job as a Management Trainee and grew up to Assistant Manager.

●Handled Operations of Spanish market for India, Nepal, Bhutan & Tibet. In 2013 i.e. during my last year in the organization I have handled business of 12.5 crores with a team of 06 persons.

●Responsible for Tour costing & quotations.

●Foreign agent communications, handling queries and getting potential businesses materialized.

●Providing best information to clients on hotels, delicious and healthy foods as well as traveling facilities.

●Handled accounts like American Express, Gullivers Travel Associates (GTA), Expedia and various agents from Spain

●Handled incentive events of Tupperware; L’Oreal, Porsche and the 2010 Commonwealth Games.

Education:

Examination

College / University

Year of Passing

M.B.A. (Tourism)

Himachal Pradesh University, Shimla

2007

B.Sc. (Physics, Chemistry & Maths)

MCM D.A.V. College, Kangra

2005

Senior Secondary (C.B.S.E)

Sainik School, Sujanpur Tihra

2002

Secondary (C.B.S.E)

Sainik School, Sujanpur Tihra

2000

Strengths:

●Team Management, Comprehensive problem-solving abilities, Effective and tested team leadership qualities, Time management, Good written and oral communication skills, Positive attitude & team spirit, Expert in customer service, Capability to perform multiple tasks, Extremely motivated and strong team leader, Proficient in computer skills

Languages:

Hindi, English and Spanish.

PLACE: Gurugram (Virender Singh Rathore)

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