Customer Sales
Resume:
******.******@*****.***
Rahara Khardah Kolkata-
700118
Mobile : 842*******
Gender : Female
Marital Status : Unmarried
DOB : 06/06/1989
City : Kolkata
State : West Bengal
Country : India
Pincode : 700118
CAREER OBJECTIVE
To build a long term career in Human Resources with opportunities of career growth.I am open to relocation. ACADEMIC DETAILS
• Post Graduate Diploma in Mass Communication [2012] with aggregate of 53.4% from Jadavpur University
• Bachelor of Arts [2010] with aggregate of 65.6% from Jogamaya Devi College
• Passed AISSCE [2007] with aggregate of 68.9% from Bholananda National Vidyalaya
• Passed ICSE [2005] with aggregate of 78.4% from St. Augustine's Day School WORK EXPERIENCE
• Worked as Associate in Concentrix Daksh Pvt LTD from Nov 2014 to Nov 2015
• Worked as HR Generalist in British Telecom from May 2016 to April 2020 PROJECT DETAILS
• Challenge Cup
Description : Was a part of the team that created innovative solution to resolve gift card issues and boost sales and customer satisfaction
Duration : 1 year
Role : Team member
Team Size : 8
• Challenge Cup 2018
Description : Was captain of project that designed a tool change to make the chat platform to be a preferred contact platform for customer
Duration : 1 year
Role : Captain
Team Size : 8
• Supplier Delivery Trial
Description : Worked on a project to ensure engineers don't miss appointment in customer home Duration : 1 month
Role : Consultant
Team Size : 3
FIELD OF INTERESTS
• Human Resources
• Communication
SKILLS
• Communication
• Adaptability
• Team player
INDUSTRIAL EXPOSURE
• Telecom
• IT/ITES
ACHIEVEMENTS
• Among Top 40 in Challenge Cup project throughout BT CURRICULAR ACTIVITIES
• Swimming
STRENGTH & HOBBIES
• Adaptability
• Openmindedness
• Leadership Capabilities
• Swimming
DECLARATION
I hereby declare that all the information provided by me are true to the best of my knowledge and capability. Date : 27/06/2020
Place : Kolkata
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