Employee Relations Manager
Resume:
KARTHIKKUMAR PARTHIBAN
Email-id: *********@*****.**.**
Mobile: +91-994*******
Objective
Seeking a position in the organization where I can utilize my knowledge/ versatile experience and skills in perfect balance that will make a meaningful contribution to the organization and my career as well.
Professional Summary
• 11+ years of experience in HR
• Lastly designated as Asst Manager – HR and Admin with FCS – Contractor for Samsung SDS India PVT LTD.
• End to End admin process and supporting the operation.
• Demonstrated the ability in maintaining high employee morale, increasing client satisfaction.
• Extensive experience in Attendance Management, Employees engagement, Operations, Admin, Business Partner, AMC, HR Policy, Review and updating of QMS Process, Asset management, Cab management, Vendor Management, office lease and insurance, fire and safety.
• Hardworking, sincere and highly self-motivated.
Academic Chronicle
• Perusing PG in Strategic Human Resource Management (SHRM) at IIM Trichy – 2020 to 2021
•PGD, Health Management, Middlesex University, United Kingdom – 2007.
• B. TECH, BIO-Medical Engineering, Sathyabama University, Chennai – 2006.
• STCW (course for directorate general of shipping, Ministry of shipping, Government of India)
CDC – COMMONWEALTH OF THE BAHAMAS
BMA OFFICE - LONDON
CDC NO –SRB17765
Accomplishment& Achievements:
• Achieved “Team Excellence award” in Samsung SDS for Covid 19 enablement team and Best performance for the period of Jan 2020 to Jun 2020.
•Achieved “Smart Performer” in Lacarrera for consistent performance as well as handling Key clients without any issues.
• Received Service Excellence Award for consistent Performance.
• Received recognition mail from clients for providing error free details and maintaining good client relationship.
• Awarded & appreciated by clients and management for sending inputs on time.
• Received appreciations from a client, for having met the expectations pertaining to recruitment activities.
• Consistently met expectations pertaining to recruitment related activities, operating model and accomplished individual revenue goals as outlined by company standards
Professional Experience
Previous Employer: Samsung SDS India PVT LTD
Designation: Asst Manager – (BU) HR
Duration: Feb 03 2020 to Nov 06 2020
Responsibilities
HR Activities Employee Engagement & Talent Management:
HR Generalist for 100+ employees managing all functions of HR including offer letter Coordination, On-boarding, Grievance Handling, Exit Management, Rewards & Recognition and Employee Engagement.
Manage entire employee lifecycle.
Execute On boarding /Impulse feedback /Induction/ Exit processes
Leading management of casework including sickness & maternity absence, making recommendations, giving support and advice to managers, Transfer cases etc.
Employee counseling and advising and coaching them about code of conduct, organizational policies, process etc.
Handel grievance and disciplinary casework, ensuring the implementation of policy, legislation and best practice.
Advising managers on selection and recruitment issues, including creation of job descriptions, selection process, person specifications, complete grading process, and interview panel participation.
Assisting in preparation and delivery of appropriate contractual documents regarding terminations, appointments ad employment variations.
MIS for Manpower, Employee, Employee Attrition, Recruitments, Employee Engagement activities.
Authorized and supervise the service of Transport, lodging, communication, stationery, Assets procuring, AMCs and labeling and record keeping.
Supervising Facility staff/runners/office boys. To look after security and safety within organization and try to resolve the security related issues at best manner.
Vendor management
Manage all the property documents/ agreements and update files.
Cost optimization and improvisation plan.
Authorized and supervise formulating corporate events, customer connect, training programs & festival celebrations etc.
As a business focused HR partner working very closely with the Management and Leaders to plan and execute the expansion plans for Operations team in Chennai.
Employee Life cycle management.
Partner with business stakeholders and provide inputs for their manpower requirement & resource utilization.
Collaborate with the leaders to identify and develop existing and future talent.
Lead the Employee Pulse Survey, followed by result analysis, stakeholder presentation, action, planning & reviews.
Responsible for Leadership & HR connects.
Communication and Implementation of HR policies and program.
New Joiners Induction program.
Manage Background check for new joiners and ensure timely closure within the defined timeline.
Employee motivation and Interaction program.
Grievance Handling.
Provide consultation to management on employee relations issues, and manage all disciplinary issues within the team.
Previous Employer: FCS – Contractor for Samsung SDS India PVT LTD
Designation: Asst Manager – HR and Admin
Duration: JUN 2018 to Jan 2020
Responsibilities
Reports & Tracking
Track various metrics and publish reports.
Coordinate with Recruitment for various hiring related reports.
Joining Formalities:
Responsible for Induction program for New hire.
Conducting Technical Training.
Briefing on employee handbook i.e. policies, rules & regulations, employee benefits.
Creating Employee ID, Intranet login creation, Providing Internal IT Infrastructure & Telephone lines; updating it to division head.
Documentation and filing related to joining formalities.
Resignation Formalities
Conducting Exit Interview of the resigned employee.
Exit clearance and full and final settlement of the respective employee.
Documentation and filing related to resignation
HR Activities Employee Engagement & Talent Management:
HR Generalist for 100+ employees managing all functions of HR including offer letter Coordination, On-boarding, Grievance Handling, Exit Management, Rewards & Recognition and Employee Engagement.
Manage entire employee lifecycle.
Execute On boarding /Impulse feedback /Induction/ Exit processes
Leading management of casework including sickness & maternity absence, making recommendations, giving support and advice to managers, Transfer cases etc.
Employee counseling and advising and coaching them about code of conduct, organizational policies, process etc.
Handel grievance and disciplinary casework, ensuring the implementation of policy, legislation and best practice.
Advising managers on selection and recruitment issues, including creation of job descriptions, selection process, person specifications, complete grading process, and interview panel participation.
Assisting in preparation and delivery of appropriate contractual documents regarding terminations, appointments ad employment variations.
MIS for Manpower, Employee, Employee Attrition, Recruitments, Employee Engagement activities.
Authorized and supervise the service of Transport, lodging, communication, stationery, Assets procuring, AMCs and labeling and record keeping.
Supervising Facility staff/runners/office boys. To look after security and safety within organization and try to resolve the security related issues at best manner.
Vendor management
Manage all the property documents/ agreements and update files.
Cost optimization and improvisation plan.
Authorized and supervise formulating corporate events, customer connect, training programs & festival celebrations etc.
As a business focused HR partner working very closely with the Management and Leaders to plan and execute the expansion plans for Operations team in Chennai.
Employee Life cycle management.
Partner with business stakeholders and provide inputs for their manpower requirement & resource utilization.
Collaborate with the leaders to identify and develop existing and future talent.
Lead the Employee Pulse Survey, followed by result analysis, stakeholder presentation, action, planning & reviews.
Responsible for Leadership & HR connects.
Communication and Implementation of HR policies and program.
New Joiners Induction program.
Manage Background check for new joiners and ensure timely closure within the defined timeline.
Employee motivation and Interaction program.
Grievance Handling.
Provide consultation to management on employee relations issues, and manage all disciplinary issues within the team.
Attrition and Retention Management, Manage Separations and Exit formalities.
Manage all Engagement Activities End to End by coordinating with the Vendor Staff and Internal Admin team.
Reports & Tracking
Track various metrics and publish reports.
Coordinate with Recruitment for various hiring related reports.
Joining Formalities:
Responsible for Induction program for New hire.
Conducting Technical Training.
Briefing on employee handbook i.e. policies, rules & regulations, employee benefits.
Creating Employee ID, Intranet login creation, Providing Internal IT Infrastructure & Telephone lines; updating it to division head.
Documentation and filing related to joining formalities.
Resignation Formalities
Conducting Exit Interview of the resigned employee.
Exit clearance and full and final settlement of the respective employee.
Documentation and filing related to resignation
General Admin Activities:
Monitored attendance system and leave records via Tool
Responsible for processing of invoices related to recruitment & internal purchase. Also prepared Consultant Agreements.
Monitored House Keeping and internal infrastructure.
Maintenance of Overall Employee Database.
Reporting to Head HR and Vertical Head.
Handled the HR Payroll function for the entire Global Team Chennai.
Was the SPOC for the Background verification process which was done for all new joiners.
Accountable for ensuring all Global HR Services processes are performed in accordance with agreed procedures while meeting all accuracy, timeliness, satisfaction.
Responsible for ensuring appropriate controls are in place and all processes are maintained in an audit ready state at all times to meet compliance and group governance standards.
Accountable for setting performance expectations with team members, regularly reinforcing goals and providing coaching and feedback on their performance.
Escalates issues to the Portfolio/Program and HR Services head and resolves issues to closure using the global incident reporting process while ensuring all stakeholders are kept regularly informed of progress to closure.
Actively participates in discussions to simplify, streamline, re-engineer, automate and/or outsource processes to increase efficiency, reduce complexity and eliminate unnecessary cost.
Ensure regular interaction, feedback and coaching provided to the Case Managers and HR Leads to ensure seamless service delivery.
Managing expenditures through effective forecasting, resource planning, budget management, and capacity management.
Identify all the potential risk causes and failures exist in the processes and build the strong controls to mitigate.
Previous Employer: SCIO Health Analytics, India
Designation: Associate Lead – HR & Admin (Business partner and operations)
Duration: Nov 2016 to Oct 2017
Responsibilities
Pre-& Post Recruitment Activities
• Preparing or updating employment records related to hiring, transferring, promoting, and terminating.
• Ensuring new hire paperwork is completed and processed.
• Explaining human resources policies, procedures, laws, and standards to new and existing employees.
• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
• Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks.
• conducting a one on one session with the new joiners for feedback session and the same will be reviewed after one month for an issue to cleared.
• Implementing the organization's recruiting strategy.
• Assisting with completing background investigations.
• Administering on-the-job training programs.
• Evaluating the effectiveness of training programs.
• Maintaining records of employee participation in all training and development programs.
Administrative Activities
• To provide day today administrative support in the implementation of human Resource policies, procedures, and ensure smooth office operations.
• Addressing any employment relations issues, such as work complaints and harassment allegations.
• Providing administrative support for all the employees working for the organization.
• Maintaining good relationship with employees, organizing events and activities.
• Solving queries of the employees and counselling them.
• Good communication and Team player.
• Addressing any employment relations issues, such as work complaints and harassment allegations.
• Workforce Planning and Employment.
• Administering pre-employment tests and Administering on-the-job training programs with Resolving grievances.
• Maintaing records of all AMC documents, telecommunication records, office lease and insurance, cab management, Asset management, compliance breach investigation and reporting, vendor management etc
• organagnising of evets towards organization achievements and on special occasions.
Previous Employer: JC International, UAE
Designation: Assistant Manager HR
Duration: Jan 2015 to Sep 2016
Responsibilities
Pre-& Post Recruitment Activities
• Support HR in Recruitment based on criteria specified by line management
• Coordinated overseas recruitment trips based on the recruitment needs.
• Screens applicants for basic compliance with position qualifications, summarizes CVs for easier evaluation by the departmental heads.
• Interviewing and conducting written assessments for candidates.
• Preparing Offer letters / Appointment Letters.
• Timely co-ordination and follow up visa section about processing new employment visas and sponsorship transfers, visa renewals, amendment of work agreements & work permits.
• Coordination and follow up visa section about processing new employment visas and sponsorship transfers, visa renewals, amendment of work agreements & work permits.
• Conducting orientation programs for new recruits which includes an overview of the varied businesses of the entire group, working ethics in the company, and overall living standards and conditions in the UAE and handling new joiner inductions
• Ensure sending of the appraisal before confirmation form to concern employee and follow up for the forms and feedback of the employees and their supervisor
• Facilitate the separation process of the employee’s i.e. acceptance of the resignation letter in co-ordination of their superiors, getting NDC & getting their full & final settlement done on time
Administrative Activities
• To ensure all statutory Compliances of housekeeping, security & administration department are met
• Fixture & Building Maintenance
• Vendor Development
• Fixture Inventory Management
• Maintain licenses & permits for Administration Office, Cafeteria etc.
• Liaising with Government authorities for smooth functioning of organization
• Handling day today activities include travelling and accommodation of employees
• Travel Planner Management & Employee Ticket Administration
• Pre – Joining facilitating the joining and movement of new employee
• All HR Operational activities: Joining, attendance, Leave, Salaries
• Single Point of contact for the employees in getting their claims related to Travels, Mobile expenses etc., providing day-to-day HR support to employees and management.
Previous Employer: Lacarrera Consultancy Private Ltd., Chennai.
Designation: Assistant Manager HR
Duration: Feb 2012 to Nov 2014
Responsibilities
Joining Formalities:
• Making & issuing Offer Letters, Appointment Letter and Contract Letters.
• Responsible for collecting the entire document like. Educational certificate, Relieving Letter, Salary certificate, Appointment Letter, Medical fitness certificate passport copy, photo, address &Maintaining employee records and files.
• Disbursing the Joining Kit and preparation of personal files.
• Informing all the departments on the joiner’s details.
Payroll & Attendance Management:
• Processing Payroll for internal employees.
• Handling Attendance Process & Experience in leave management.
• Generation of Attendance report from the software.
• Providing or allotment of casual leave, sick leave, Earned Leave and maternity leave reports on a monthly basis.
• Experience in creating salary structure
• Doing Salary Process and providing data with respect to (loss of pay, Revisions, Promotions, Role change, Performance incentive & other allowances) to payroll on a monthly basis, in order to have the same deducted from employee’s respective month’s salary.
• Handle Salary Discrepancies and processing timely payroll details to finance department.
• Sending Resignation details to Finance department for payment.
• Calculation of Leave Salary and Bonus on annual Basis.
Employee Relations Management:
• Advise and assist as and when required management in the handling of complaints and / or grievances and determination of appropriate disciplinary actions.
• Provide support and guidance where necessary on pay issues, performance appraisals.
• Printing and hand over of relieving and service letters and Confirmations
• I have extensive experience in Exit formalities and Full & final settlement.
Designation: Senior Recruiter
Duration: Feb 2010 to Feb 2012
Responsibilities
• Responsible for various levels of recruitment.
• Responsible for all recruitment process from inception to conclusion.
• Coordinating with candidates, Organizing Interviews.
• Screen and short list resumes based on requirements.
• Briefing candidates about the job requirement, screening and validating candidates as per the requirement.
• Follow up on candidate’s schedule and co-ordinate interviews; organize for interview visits and tests.
• Maintain and update Resume Database.
• Regular follow-up with selected candidates till they join the new job.
• Maintain good relationship with selected candidates as well as other candidates who are on hold and the Clients.
• Maintain good client relationship, rapport, quality and get repetitive business from existing clients.
• Obtain approval, preparation & dispatch of Offer Letters and Appointment Letters.
• Responsible for preparing Reports Daily/ Weekly/Monthly
Previous Employer: Marriott Groups UK
Designation: HR
Duration: Nov 2006 to Dec 2009
Responsibilities
Joining Formalities:
• Making & issuing Offer Letters, Appointment Letter and Contract Letters.
• Responsible for collecting the entire document like. Educational certificate, Relieving Letter, Salary certificate, Appointment Letter, Medical fitness certificate passport copy, photo, address &Maintaining employee records and files.
• Disbursing the Joining Kit and preparation of personal files.
• Informing all the departments on the joiner’s details.
Responsible for various levels of recruitment.
• Responsible for all recruitment process from inception to conclusion.
• Coordinating with candidates, Organizing Interviews.
• Screen and short list resumes based on requirements.
• Briefing candidates about the job requirement, screening and validating candidates as per the requirement.
• Follow up on candidate’s schedule and co-ordinate interviews; organize for interview visits and tests.
• Maintain and update Resume Database.
• Regular follow-up with selected candidates till they join the new job.
• Maintain good relationship with selected candidates as well as other candidates who are on hold and the Clients.
• Maintain good client relationship, rapport, quality and get repetitive business from existing clients.
• Obtain approval, preparation & dispatch of Offer Letters and Appointment Letters.
• Responsible for preparing Reports Daily/ Weekly/Monthly
Personal Details
• Date of birth: 26-11-1984
• Address: Old no 20/2, New no 42, Elango Salai, Teynampet, Chennai- 600018
• Father’s Name: Mr. S. Parthiban
• Marital status: Married
• Languages known: Tamil, English, Hindi, Malayalam and Kannada
Karthikkumar Parthiban
Contact this candidate