Customer Service Pharmacy Technician
Resume:
Denise Morgan
My passion and desire is to stay in the medical field and further my education.
Ardmore, OK 73401
*******.****@*****.***
Authorized to work in the US for any employer
Work Experience
Pharmacy Technician Trainee
CVS Pharmacy - Ardmore, OK
October 2020 to Present
Training for tech license. Pulling orders, counting out meds, stocking meds on shelf, operate drop off and pick up windows, perform Covid 19 testing.
Salvation Army Family Store & Donation Center - Ardmore, OK March 2018 to Present
Check out customers on register, sort clothing to be put out on the sales floor. Home Health Professional
Think Ability Inc - Ardmore, OK
July 2018 to September 2019
Ardmore, OK
July 2019 to Present
I take care of clients with disabilities, help manage everyday tasks, administer medications and keep documentation of clients.
Cashier/Sales Associate
Dollar general - Ardmore, OK
September 2012 to July 2013
Check out customers on register, stock and straighten shelves. Provide customer service. Front Desk Clerk
La Quinta Inn and Suites - Ardmore, OK
May 2012 to August 2012
Check in and out customers. Make reservations, take payments. Did night audit. Provide customer service.
Retail Sales Associate
Retail Clerk/Customer Service
Hostess Bakery - Ardmore, OK
April 2010 to November 2010
Ran register, did inventory, managed paperwork, made money orders, opened and closed store. Provided customer service.
Education
Associate in Medical Office Administration
Murray State College - Ardmore, OK
January 2012 to June 2014
Diploma
Ardmore High School - Ardmore, OK
1993 to 1996
Skills
• Studied in Medical Terminology, Medical Coding, and Spanish for the Medical Office.
• Direct Care
• Direct Support
• Home Health
• Personal Care
• Night Audit
• Developmental Disabilities Experience
• Medication Administration
• Caregiving
• Guest Services
• Meal Preparation
• Home Care
• Pharmacy Technician Experience
• Microsoft Word
• Medical terminology
Certifications and Licenses
D DD MAT and CPR certified
Medical Scribe
October 2020 to Present
Certified to document physicians diagnosis of patients. Assessments
Customer Service Fit — Proficient
January 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Call center customer service — Proficient
February 2020
Applying customer service skills in a call center setting. Full results: Proficient
Attention to detail — Familiar
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Home health aide skills — Proficient
May 2020
Providing care to patients in a home setting
Full results: Proficient
HR: Compensation & benefits — Familiar
March 2020
Knowledge of compensation and benefits programs
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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