Technical service, repair, troubleshooting

MICHAEL W. CARR

**** ****** ***** ******, ****** ROCK, CO 80108

970-***-**** *.*******.****@*****.***

OBJECTIVE

To bring your company enthusiasm, dedication, responsibility, and strong work ethic, combined with a desire to utilize skills obtained through my unique work experiences.

QUALIFICATIONS SUMMARY

● Superb troubleshooter and problem solver with 4 years of diverse experiences as an Aviation Electrician and Hazmat Tech.

● Strong work history with Scott Safety at the Colorado Service Center supporting multiple departments as well as Scott partner Shur-sales & Marketing, Inc.

● Ability to work well with others to accomplish a common goal using strong interpersonal communication skills

● Outstanding work ethic and keen attention to detail

● Ability to juggle multiple tasks simultaneously, utilizing strong planning and organizational skills

● Ability and experience traveling across my work territory of the 13 western states

● Well-practiced at utilizing expense and travel tools like Concur.com used routinely to process travel and business-related expenses.

● Motivated self-starter, under self-guidance I plan my work travel and calendar to meet the needs for maintenance training for a large territory.

● Excellent computer skills related to Microsoft Office and various Internet applications WORK EXPERIENCE

3M Scott Safety – Western US November 2015 – Present Field Service Specialist

● Conduct technical training to students encompassing theory of operation, hands on mechanical skills, relevant codes and regulations, troubleshooting, and best practices

● Manage travel schedule across 13 states

● Take feedback on product quality and service and funnel to correct people seeking corrective action if necessary

● Audit manufacturer distributor service centers to ensure high level of service and workmanship to meet customer satisfaction

● Continued to aid direct service team ensuring they meet mission of testing a certifying breathing apparatus for our customers.

Scott Safety – Littleton, CO September 2012 – November Service Technician

● Conduct evaluations of returned SCBA to determine if corrective action or replacement parts are needed for products to operate within original manufacturing specifications

● Research technicians’ manuals, guides, bulletins, and instruction manuals to determine corrective actions required on returned products

● Provide written analysis of repairs done to returned equipment including repair actions and parts requiring replacement

● Handle warranty processing and data entry for multiple agencies United States Navy – Tinker A.F.B. (Oklahoma City, OK) September 2008 – October 2009 Hazmat Technician

● Responsible for the day-to-day control, issue, and receipt of over 4,500 hazardous material items to include tracking and documentation for user commands

● Achieved forklift qualifications and Fuel Tank Custodian certification enhancing manpower flexibility by 20%

● Meticulous organizational skills resulted in the revamping of deployment kit issuance and receiving procedures for 15 kits reducing customer wait time by 60%

● Assisted in the renovation and rehabilitation of the HAZMINCEN work center adding organization and enhanced job satisfaction for fellow servicemen

● Developed and implemented the Common Use List for tenant commands, resulting in accurate accountability and greater squadron hazardous material availability

United States Navy – Miramar (San Diego, CA) October 2005 – September 2008 Aviation Electrical Technician

● Maintained and repaired electrical, instrument, and power systems on aircraft, including power generation conversion

● Performed daily preflight, post flight, and other periodic aircraft inspections, including hydraulic and main power systems

● Followed standard checkout procedures to locate and repair electrical malfunctions; read schematics and block diagrams, served as a crew leader, interpreted technical directives, maintained technical library and inventory/training records

● Plane Captain, played a key role in maintaining assigned aircraft in top condition enabling the command to safely complete an average of 45 sorties and over 60 flighthours/day

● Devoted numerous hours providing in-rate, military and professional training to subordinates

● Instrumental in the repair of aircraft after assets suffered extensive electrical fire damage using sound maintenance procedures, allowing a quick return to full mission capable status in support of flight schedules EDUCATION

Fire Science certifications acquired from AIMS Community College Naval training on F/A-18 Electronics systems

CERTIFICATIONS AND RELEVANT AREAS OF STUDY

EMT-Basic, Firefighter 1, Hazmat Operations, Scott SCBA Repair Technician VOLUNTEER EXPERIENCE

● Volunteer Firefighter Federal Heights Fire Dept 2012-2016

● Counseled Marines and Sailors during off-duty hours which were instrumental in the work center achieving over 150 days without an alcohol related incident

● Consistently devoted off duty hours in preparation for the Environmental Occupational Health Assessment and Management Program inspection resulting in a positive grade AWARDS RECEIVED

Navy Good Conduct Award, National Defense Service Medal, Global War on Terrorism Service Medal, Dean’s list Aims Community College

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