SUMMARY

Ambitious, dedicated and disciplined Human Resources professional with good management and interpersonal skills coupled with in-depth Human Resources knowledge and experience.

An experienced professional possessing over 10 years of experience in managing all day to day Human Resources operations, Human Resources practices and policies and effectively apply them in the working environment.

Learned in Human Resources Management course regarding Human Resources Metrics, Organization Behavior, Human Resources Planning, Occupational Health & Safety, Recruitment & Selection, Training and Development, Human Resources Administration. Working towards CHRP/CHRL designation.

Experience on various HRIS software in India and Canada: ERP, Web-based solutions, SAP, Peoplesoft.

KEY SKILLS

Recruitment and Selection: Hands-on experience in full-cycle of recruitment. In my last assignment as a Human Resources Manager with Aten Food Company, India, fulfilled the manpower requirement of the organization using best practices and with minimal recruitment cost. As a part of Human Resources Management course, the project was done on recruitment process – designed an interview guide which includes job specification, behavioural and experience questions, scoring sheet and then conducted an interview session.

Orientation and Onboarding: Handled full process of orientation and onboarding which includes pre-issuance of appointment letter, New Hire documentation, induction training to make New Hire aware of Company & HR policies, coordination with legal department for signing Non-Disclosure Agreement, coordination with required departments for work-related training, assigning buddy/Mentor to assist New Hire.

Payroll: Have a good exposure on Payroll. In my previous assignments, I had taken care of payroll from the root level. During my Co-op with SCI Logistics Canada, I was responsible for preparing payroll for agency staff. I have good knowledge of Canadian employment laws (ESA).

Human Resources Information System (HRIS): I have 8 years of experience working on various HRIS software. During my Co-op, I had worked on SAP & KRONOS for employee data updating and payroll. In addition, I have experience on ERP, Web-based solutions and learned Peoplesoft. I can easily learn and work on any new software.

Formulation and Implementation of Human Resources Policies: In my last assignment as a Human Resources Manager with Aten Food Company, established Human Resources Department and as a part of it, formulated and implemented all Human Resources policies and processes in compliance with Government laws. Because of this, established effective Human Resources System in an organization.

Employee Engagement Activities: Planned & organized “Spirit Week” during my Co-op at SCI Logistics. In my previous assignments, I had planned & organized various employee engagement activities on a monthly basis i.e. organizing Cricket match for employees on Annual day, team activities to build a healthy team etc. Guided and supported managers in various employee related matters.

Health & Safety: As a part of Human Resources Management course, prepared and presented as a group a presentation on vibration health hazard at the workplace. Provided insight into a health hazard, how this health hazard affects workers, what are the precautions that should be taken and what will be the implications of not taking precautionary measures. Attended online WHMIS training while working as HR Co-op with SCI Logistics to learn requirement, roles & responsibilities in Health & Safety regulations. Conducted Health & Safety inspection at Workplace and prepared an inspection report based on the findings.

Training & Development: As a part of Human Resources Management course, prepared training manual as a group and gave training to class on topic “Orientation”. I had received 8 out of 10 on the training presentation.

ACCOMPLISHMENTS

Successfully handled recruitment process using best practices with minimal cost and build company brand.

Set-up effective Human Resources System in the organization for a start-up company (Aten Food Company).

Successfully achieved task target as a Student Volunteer at Ribfest, Mississauga in 2018.

RELEVANT EXPERIENCE

Human Resources Specialist (Full-Time)

Alpha Healthcare Resources Sept 2019 to Present

Recruitment: Handling full cycle recruitment to ensure right candidate is hired to represent Alpha Resources.

Onboarding: Issuance of Offer Letter, Employment service agreement and other relevant documents to selected candidates and coordination with them for completion of documentation.

HRIS: Participated in implementation of ADP software for effective management of Human Resources information. Maintaining employee records on ADP for easy access

Formulation and implementation of policies and procedures in order to streamline operations.

Employee Relations: Conducts counselling sessions to resolve grievances, issues and other matters. Handles disciplinary issues related to employees.

Human Resources Policies and Procedures: To formulate, evaluate and implement policies and procedures to address organization’s requirements.

Maintains employees’ files, spreadsheets related to employee information, matters.

Offboarding: Handles Terminations, resignations of employees, conducting exit interview and sending information to all concerned departments.

Benefits Administration: Implementation of benefits plan program.

Administrative Assistant (Part-time)

English Educators March 2019 to Present

Currently associated with English Educators on part-time basis for handling day to day activities at education center.

Coordinating with students for resolving their queries and providing updated practice materials.

Dealing with new students to educate them on our course and motivating them to join our education center.

Preparation of study material to assist instructor in providing effective teaching.

Marketing for center by coordinating with colleges and students and informing them about our services.

Human Resources Co-op

SCI Logistics, Creditview Road, Mississauga, Canada Oct 2018 to Dec 2018

Assisted HR Manager in all her activities.

Prepared Salary of Agency Staff to ensure timely salary disbursement of staff and payment to vendors (SAP and KRONOS Software).

Enter new employee data and updating of data into HRIS.

Worked on SAP for generation of a Purchase order for timely payment to the vendor.

Maintained employee files (Soft and Hard copies) for timely access to updated data.

Responsible for organizing employee engagement activities. Successfully planned & organized “Spirit Week” in our organization.

Coordinated with HR Manager for Health & Safety related matters to maintain a safe working environment.

Involved in workplace inspection with HR Manager and prepared the report to identify and report hazards at the workplace.

Attended JHSC meeting to understand how Health & Safety related matters are addressed to maintain a safe working environment.

Coordinated for job-specific training programs and maintained records for the same.

Learned Employment Standards, Workplace safety and Occupational Health & Safety requirement and other HR tactics.

Promoted as Manager – Human Resources & Admin. Mar 2017 – Dec 2017

Joined as Assistant Manager – Human Resources & Admin. Jan 2014 – Feb 2017

Aten Food Company, India

Formulated and implemented Human Resources systems, Policies, procedures and SOPs related to recruitment and selection, induction, payroll, employee relation and engagement, full and final settlement and other Human Resources operations to ensure effective Human Resources system in the organization and contribute towards organizational development.

Formulated and implemented methodology for performance management system in the organization to ensure transparency, accurate and fairer appraisals of employees.

Handled full cycle recruitment process using professional networking sites, walk-ins, internal and external referrals which leads to the minimal cost involved. Conducted pre-employment checks of selected candidates to ensure right candidate is hired.

Handled orientation and onboarding process. Responsible for New Hire process including New Joinee kit, induction training, New Hire documentation, coordination for required trainings to New Hire.

Responsible for maintaining employee files and other HR related files.

Investigated incidents, conducted counselling sessions and prompt resolution of employee grievances to maintain cordial management-employee relationships.

Implemented and maintained Human Resources Information System to ensure timely access of updated data.

Analyzed and reviewed HR laws and compliances and tax procedures to recommend and implement changes.

Suggested & implemented HR initiatives to support the business strategy.

Identification of training needs and organized and provided in-house training programs as per business requirement for developing skills of employees.

Responsible for Benefits administration like Provident Fund, Employee State Insurance, Mediclaim policy, Gratuity to ensure compliance with laws and to benefit employees.

Discussed employee & Human resources related matters with management and advise on solutions.

Provided advice and guidance to managers on Human Resources related policies and matters.

Handled conflicts and resolved employee concerns.

Counselled employees on career development and implemented succession planning.

Handled legal matters related to disciplinary actions, Non-Disclosure Agreement and others issues considering legal requirements.

Set-up of Human Resources department from the beginning of a start-up company.

Human Resources Generalist

Travel Retail Services Private Limited Jan 2013 – Dec 2013

Responsible for the complete lifecycle of recruitment and selection for the search for best talent from diverse sources to ensure timely availability of workforce in the organization.

Conducted orientation programs for new employees so they are well versed with company profile and terms and conditions of employment before starting their job.

Implemented Human Resources policies and procedures related to recruitment, attendance and leave management, performance management system, employee relation and engagement and other Human Resources operations for a smooth functioning of operations at Delhi Location. Suggested changes in policies as and when required.

Maintained complete activities of HR Administration for Corporate office in New Delhi and Retail Outlets.

Regular audits were made at the store to ensure proper procedures and policies are followed for an effective system.

Senior Human Resources Generalist

Tech plus Media Private Limited July 2012 – Dec 2012

Handled complete cycle of the recruitment process to ensure timely availability of manpower in the organization.

Delivery of Human Resources policies and procedures related to recruitment, orientation, attendance and leave management, performance management system, employee relation and engagement and other Human Resources operations for a smooth functioning of operations at Delhi Location.

Suggested changes in policies as and when required to keep policies updated with changing HR rules and tactics.

Senior Human Resources Generalist

J. Mitra and Co. Private Limited Jun 2010 – Jul 2012

Maintained Human Resources Information System in the organization to ensure timely access to updated data.

Timely updating of HR standard operating procedures for improvement in procedures. Provide training to all concerned persons for implementation of the revised procedures and changed rules.

Oversaw Human Resources operations like attendance management, orientation, training coordination, statutory compliances, and employee grievances for the smooth functioning of operations.

Coordination with legal department for handling disciplinary and legal issues related to employees.

Developed full and final settlement process for timely clearances of separated employees.

Identification of training needs and organized and provided in-house training programs as per business requirement.

EDUCATION

PG- Human Resources Management (Co-op), (Sheridan College, Mississauga) - January 2018 to December 2018

Post Graduate Diploma in Business Administration – Human Resources Management & Finance (Symbiosis Center for Distance Learning, India) - Graduated

Master of Business Administration - Information Technology (BLSIM, affiliated to GGSIP University, India) – Graduated

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