Customer Service Office

Thomas Newman Edmonds

*** ****** ***** **., ********, North Carolina 28734

828-***-**** ● *********************@*****.***

Profile

Experienced professional with strong concern for individuals

Work well with people of various socio-economic backgrounds

Proactive and goal-oriented

Skills

Effective oral and written communication skills

Proficient computer skills (Word, Excel, Access)

Excellent customer service and office skills

Professional Experience

From 2015-present I receive Social Security Disability and have not been

employed. I am still very able to do many things.

Home Town Enterprises, Convenience Store Clerk, 1994-2015

Organized and friendly cashier

Provided excellent customer service as the only person on shift

Close store 4 nights weekly

Cherokee Office Supply, Salesman, 2012-2014

Sale office supplies in a three county area

Significant increase in sales and especially company awareness

US Dept. of Commerce, Bureau of Census, Enumerator, 2010

Used maps, data sheets and very good interpersonal skills

Gained household information

Promoted to assistant crew leader with role to help enumerators

The University of Tennessee, Educational Opportunity Center, Educational Specialist, 1991-2007

Provided 300 potential college students annually with excellent pre-admission advice, career counseling and financial aid assistance

Established and managed a one-person outreach office

Maintained good relations with local agencies and colleges

Maintained accurate records

Education

Bachelors of Science, Brigham Young University,

Major in Sociology, minor in Interpersonal Communications

Masters of Science, University of Alabama,

Major in Human Development and Family Studies

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