Resume

Sign in

Social Media Customer Service

Location:
Fort Worth, TX
Posted:
March 26, 2021

Contact this candidate

Resume:

YALIRA NAYLOR

Saginaw, Texas

817-***-****

adk7gl@r.postjobfree.com

OBJECTIVE:

Seeking a positive atmosphere with growth opportunities where I can demonstrate my skills and knowledge in establishing new or bettering existing business relationships. Strong multi-tasker with excellent written and verbal communication skills in Spanish and English. Passionate and driven employee with a proven track record of meeting and exceeding company goals.

SKILLS:

Spanish Bilingual

Multi-Line Phones

Marketing

Customer Service

Dispatch

Recruiting

Compliance

Leadership Skills

Strong Communication Skills

Problem Solving

Relationship Building

Payroll

Benefits & Onboarding

DOT Regulations

FMSCA

Tenstreet

Microsoft Office

FormFox

FCRA (Fair credit certificate)

WORK EXPERIENCE:

JM Materials Decatur, TX

HR/Safety & Compliance January 2016-January 2021

Sourced, screened, scheduled, and interviewed potential employees

Onboarding, new hire orientations, and paperwork

Conducted background checks and employment verifications

Social media marketing, networking, and job fairs

Customer relations and employee engagement

Spanish Bilingual translator

Updated data in Excel spreadsheets

Dispatching, driver logs, haul it, driver pay

Inspections and registration

2290’s

Added drivers and equipment to insurance

Reported new and terminated employees to Texas OAG

Worked closely with managers and multiple departments to meet deadlines and resolve issues

Southern Counties Express Grand Prairie, TX

Human Resources February 2015-December 2015

Dispatching

Safety Compliance

Recruiting

Client Relations

General office support

Scheduling for 42 drivers

Accepting shipments according to capacity

Logistics Coordinator Haltom City, TX

DFH Transportation January 2013-December 2015

Routing and scheduling

Dispatching

High phone volume

Provided excellent customer service

Brokerage

Data Entry

Client Relations

EDUCATION:

GED

4.0 GPA

REFERENCES AVAILABLE UPON REQUEST



Contact this candidate