+ EFFECTIVE CO-LEADER
RESPONSIBILITIES: Co-led, organized, and inspired agile project teams to deliver critical customer experience projects with excellence and speed. NOTABLE SUCCESS: Co-established 6 high-performing agile teams while managing and launching two large, top priority projects within 18 months. SENIOR AGILE PROJECT MANAGER AIG 2016 - 2018
CERTIFICATIONS
• CBAP, 02/07
• Certified Scrum Master, 1/20
• Advanced Certified Scrum
Master, 3/20
+ TRUSTED ADVISOR
BUSINESS TRANSFORMATION MANAGER APH 2018 - 2021
TESS PEEVEY
CONTACT
****.******@*****.***
+ AGILE COACH
As an agile coach, I lead with
three fundamental guiding
disciplines; teaching agile roles,
coaching at many levels
and advising on agile principles.
I am successful at leading agile
teams to full velocity with little
disruption in a short timespan.
LEADERSHIP
AGILE COACH INSPIRING LEADER A-CSM
Clear and concise visuals are
critical for educating and
mentoring leaders and team
members to gain
understanding of agile
principles and processes.
My proven and customizable
toolbox is ready to share.
I lead by building trust with all
levels of the team and by
becoming a highly-valued
confidant and guide. I encourage
people's strengths and help them
find purpose-driven roles that
build their personal mastery and
confidence over time.
For programs to quickly achieve
success, leaders must collaborate
to build a success-producing
environment with all the necessary
elements: culture, clearly defined
strategy, roles, processes and
outcomes. This is how teams thrive,
innovate and learn.
Experienced, strategic, results-
oriented information technology
professional with a 20-year track
record of quickly moving ideas into
fully realized, viable, and user-
friendly products. I help companies
realize the value of a mature agile
and scrum methodologies to ensure
quality, usability and speed to
market of products.
+ AGILE TOOLS
SENIOR SYSTEMS ANALYST Ingram Micro Mobility 2014 -2016 BUSINESS ANALYST Accent Marketing 2012 - 2014
BUSINESS ANALYST UPS Airline 2007 - 2012
DATABASE MARKETING CONSULTANT Humana, Inc. 2001 - 2007 KNOWLEDGE
• Proactive
• Emotionally intelligent
• Nurturing positive collaboration
environments
• Root-cause analysis + remedy
• Individual + team development
RESPONSIBILITIES: Assisted in the design, development and quality/usability testing to transition warehouse management and control systems to automated supply chain solutions.
NOTABLE SUCCESS: Impressive 14-month implementation of an automated supply chain solution, to include pick, pack and shipping, which resulted in a with a ten-year cost savings of $10million.
RESPONSIBILITIES: Managed app development for internal and external partners including critical programs such as merchant credit card applications, HR onboarding and management, and customer support apps. NOTABLE SUCCESS: Successfully automated end-to-end customer centric projects replacing essential processes with automated solutions. RESPONSIBILITIES: Captured and translated requirements to implement a seamless enterprise content management systems and increase workflow management and collaboration for mechanic and pilot manuals. NOTABLE SUCCESS: Efficiently automated workflows and training in 13 months to deliver instant content updates, accessible from anywhere, across internal teams.
RESPONSIBILITIES: Designed and developed ground-breaking email communications for consumers, agents, providers, and employees when digital databases and technologies were new to Humana.
NOTABLE SUCCESS: Introduced new technologies, efficiency/usability processes, and governance throughout the company by adding value, teaching, and consistently showing measured success.
RESPONSIBILITIES: Advance Scrum Master and Agile Coach charged with establishing and maturing enterprise-wide agile methodologies to increase speed to market, improve quality and ensure accessibility and usability. NOTABLE SUCCESS: Fully embedded sustainable agile process and teams in 5 key business areas within 6-9 months with very little disruption to business while successfully launching 3 critical roll-outs: 100% accessible shopping experience within 12-months, replaced online customer service portal within 5 months, and a new and expandable Microsoft Azure cloud web infrastructure in 8 months.
• Scrum
• Kanban + XP
• Atlassian Confluence, JIRA +
JIRA Service Desk