Health Assistant
Resume:
GRISELDA CHAPA, SCD, MSC, MPH
Personal ********************@*****.***; ******@****.****.*** PROFESSIONAL EXPERIENCE
City University of New York, York College
Dept. of Health & Human Performance
Adjunct Assistant Professor
Mentor Urban Health Lab 1/2020-present
• Teach first generation students
• Assist fellow faculty and graduate students with research projects
• Prepare syllabus, projects and exams for:
o Introduction to Gerontology
o Sex & Sexuality
Independent Consultant 1/2016-present
• Disease management evaluation
• HEDIS and quality improvement research
• Grant writing
Tulane University Dept. of Health & Wellness, Adjunct Faculty 2/2013-8/2018
• Teach nontraditional students
• Prepare syllabus, projects and exams for:
o Culture in Health and Healing
o Grant Writing
o Global Health
o Human Biology
WellPoint, New Orleans, Director of Research 2006-2015
• Responsible for special data analysis projects for “jeopardy” accounts.
• Developed ROI methodologies using propensity scoring and regression modeling.
• Worked on research projects for conferences and presentations.
• Manage staff of graduate level researchers.
• Collaborated with companywide product development to launch new initiatives. Horizon Blue Cross, Newark NJ, Director, Health Services Research 2004-2006
• Worked with external consultants to evaluate informatics restructure.
• Assessed HEDIS status and recommended improvement strategies including but not limited to outreach methods and data mining.
• Evaluated impact of disease management programs.
• Assessed clinical codes used in designing disease management hierarchy. NYC Department of Health & Mental Hygiene, NYC Health & Hospitals, 2002-2004 Office of Correctional Health, NY, NY, Associate Director of Hospitals
• Designed and maintained database applications for inmate tracking.
• Evaluated impact of discharge planning on inmate recidivism using predictive modeling.
• Responsible for discharge planning reports for NYC’s commissioner of health, Dr. Frieden.
• Supervised a staff of 30 case workers across 12 jail locations.
• Performed QI studies
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University Health Plan, Newark NJ, HEDIS Medicaid Consultant 1999-2002
• Designed database application for use with laptop computers for chart review.
• Reviewed legacy system and data extraction tools to ensure data capture.
• Recommended disease management interventions to improve future HEDIS rates.
• Trained contracted nurses on how to look for HEDIS related codes in the medical chart. Local 1199 National Benefit Fund, NY, NY, Assistant Director of Research 1999-2001
• Evaluated efficacy of disease management interventions using case-control methods.
• Designed risk score weighting system for disease management participants.
• Liaison to local universities for NIH research grants (Co PI).
• Participated with pharmaceutical companies on disease management studies
• Designed system to monitor pharmacy utilization to decrease fraud.
• Provided upper management with claim lag reports. Liberty Health Plan (Medicaid), Jersey City NJ, Director of Research 1996-1998
• Conducted drug utilization review.
• Designed statistical reports for New Jersey Office of Managed Care reporting.
• Ran daily operational reports using Crystal Reports and DB2.
• Evaluated intervention effectiveness for quarterly reports to funders. Aetna, Parsippany, NJ, Quality Analyst 1994-1996
• HEDIS Reporting
• Quality Analysis – Mammogram paper won quality improvement award. Hispanic Health Alliance. Chicago, IL, Executive Director 1989-1991
• Health promotion program design and evaluation.
• Created culturally relevant nutrition and wellness programs.
• In two years tripled budget through grant writing. POSTERS
• Singh, A, Oppong-Manu P, Moody S, Glavan R, & Chapa G, The Renal Detection and Referral Study
(Radar): Applying eGFR Measurement in Detecting CKD in A Managed Care Population, American Society of Nephrology Conference Nov 2005
• Chapa G, Kotsos T, Nnamani, K. Richardson, N., Cramer, S. The Health Risk Assessment as a Trigger to Action for Wellness Programs, CDC Creating a Culture of Wellness Conference, Washington DC, November 2007
• Hunter K, Kotsos T, & Chapa G, The Value of the Health Risk Assessment to Complement Claims Data, DMAA The Forum ’08, September 8, 2008.
• Chapa G, Assessing Multiple Hospitalizations for Managed Medicaid, NAHQ 33rd Annual Educational Conference Collaboration: The Spark Behind Quality, September 15, 200
• Patterson K, Harris J, Chapa G, Su C. Hunter K. Implementing an Improved National Worksite Healthy Weight Program Modeled on the “Biggest Loser” Reality Program, CDC 20th National Conference on Chronic Disease Prevention and Control Feb 2009. 7
• Chapa G, Parrack B, Su C, Silver E, Beale J. IVR Messaging and Maternity Management, Academy Health Annual Research Meeting, June 28, 2009.
• Chapa G, Kotsos T & Hunter K, Kriner J, Niu K, Jenich H, Telephonic Nurse Triage and Emergency Room Utilization, Academy Health Annual Research Meeting, June 28, 2009.
• Chapa G, Parrack B, Su C, Silver E, Beale J, Evaluating the Acceptance of an Interactive Voice Response System for Pregnant Women. NAHQ 34th Annual Educational Conference Collaboration. Deep in the Heart of Quality. Grapevine, TX, September 2009
• Chapa G, Silver E, Amano T, Parrack B, & Ting, G. Focus Group Findings: Health Education on Diabetes and Latinos. 137th APHA Annual Meeting, November 7-11, 2009.
• Chapa G, Sullivan S, Silver E, Su C, Kriner J. The Effect of Incentives on Enrollment in a Maternity Management Program Among Diverse Commercially Insured Women. CDC 15th Annual Maternal and Child Health Epidemiology, December 9-11, 2009.
• Su C, Chapa G, Silver E, Beale J. Using Interactive Voice Response (IVR) Messaging to Increase Post- Partum Visits in a Sample of Commercially Insured Retail Workers: A Pilot Study. CDC 15th Annual Maternal and Child Health Epidemiology, December 9-11, 2009.
• Schneider S, Chapa G, Su C, Sullivan S, Niu K, Dubester S, Evaluating a Telephonic Nurse Algorithm Recommending Call 911. Academy Health Annual Research Meeting, June 28, 2010, Boston, MA.
• Chapa G, Su C, Stepp S, Silver E, Use of a Benefit Based Incentive to Encourage State Workers to Enroll in Maternity Management. Academy Health Annual Research Meeting, June 28, 2010, Boston, MA.
CONFERENCE PRESENTATIONS
• Chapa G, Public Insurance and Diabetes Outcomes. American Public Health Association, San Diego, November 2018
• Chapa, G Publishing Your Quality Improvement Project. NAHQ 35th Annual Educational Conference October 1, 2010.
• Chapa G, Long C, How to Turn Your Quality Improvement Project into a Publication. URAC 10th Annual Quality Summit & Exhibit, Oct 7, 2009.
• Chapa G, Kotsos T, Richardson N, Cramer S, Predicting Multiple Hospitalizations in a Managed Medicaid Diabetic Population Using Multivariate Techniques, CDC Diabetes Translation Conference, Orlando, FL, May 2008
• Chapa G, Kotsos T & Hunter K, Validating Telephonic Nurse Line Self-Reported Data: Creating a Baseline for Quality Improvement, URAC 9th Annual Quality Summit & Exhibit, October 16, 2008 NON-PEER REVIEWED PUBLICATIONS
• Hsiao A, Chapa G, Kotsos T, Linares, The Health Risk Assessment as a Motivational Tool, Stanford Center for Health Policy and Center for Primary Care and Outcomes Research Quarterly Newsletter, Quarterly Update, January 15, 2008
• Chapa G, Harris J, A Work Site Weight Management Program: The Healthiest Loser—An Improved Version of the Television Hit Series, Health & Productivity Management Journal (IHPM) April 2009. 7
PEER REVIEWED PUBLICATIONS
• Chapa G (2016) A Theoretical Framework for Understanding Cancer Treatment and Outcomes. Anat Physiol 6:227. doi:10.4172/2161-0940.1000227
• Chapa, G (2015). Community and Help Seeking. Journal of AIDS & Clinical Research (Vol 12,2)
• Westover, C, Hernandez P, Chapa G., Cole E., Campbell, C. (2013). A Consumer Directed Health Plan in a Low-Income Population Journal of Health Care Quality.
• Zhivan, N. A., Chapa, G., Delafontaine, P., Gustat, J., Krousel-Wood, M. A., & Shi, L. (2013, March). Gender Differences in Preventive Care Services Utilization among Older Americans for Flu Shots, Cholesterol Screenings, and Dental Visits. In J of Women’s Health (Vol. 22, No. 3, pp. 24-24).
• Cramer S, Chapa G, Jenich H, Kotsos T. (2010). Assessing Multiple Hospitalizations for Health Plan Managed Medicaid Diabetic Members, Journal of Health Care Quality.
• Kotsos T, Chapa G, Mulroney, K, Martin E, Linares. (2009) A Low Back Pain Disease Management Program Evaluation, Population Health Management.
PUBLICATION ACKNOWLEDGEMENTS
• Kerker, Bonnie D., et al. (2000). Identification of violence in the home: pediatric and parental reports. Archives of pediatrics & adolescent medicine 154.5: 457-462.
• Suh, Dong-Churl, et al. (2000). Economic impact of an asthma education programme on medical care utilisation. Disease Management and Health Outcomes 8.3: 159-170. BOOK CHAPTERS
• Chapa G, Predictors of Glycemic Control in a Multiethnic Public Clinic Population. Bulletin of Medical and Clinical Research. IOR International Press 2020.
• Chapa G, Linares A. Mammography Utilization among Latina Women. Encyclopedia of Immigrant Health. Springer Press 2012.
• Chapa G. Family Planning among Latina Women. Encyclopedia of Immigrant Health. Springer Press 2012.
• Chapa, G. Substance abuse as a consequence. Sexual Violence and Abuse: An Encyclopedia of Prevention, Impacts, and Recovery. ABC- CLIO Press 2012. JOURNAL REVIEWER
Health Services Research, American Journal of Men’s Health, American Journal of Managed Care, International Journal for Health Care Quality
ADDITIONAL TEACHING EXPERIENCE
College of New Rochelle, Harlem Campus. Adjunct Faculty 2003-2006 Courses: Anatomy (Human Body)
Nutrition
Medical Anthropology
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Southern Connecticut State University. New Haven, Adjunct Faculty 1991-2004 Courses:
Adolescent Pregnancy
Cultural Epidemiology
Field studies in Public Health (in Guatemala and the Yucatan) Research Methods in Public Heath (graduate level)
University of Illinois @ Urbana. Teaching Assistant. 1986-1989 Courses:
Graduate Research Methods
Human Sexuality
CPR
GRANTS FUNDED
• 1990. $500,000 from the Public Health Service to teach medical Spanish and medical anthropology to federally qualified health center staff.
• 1990. $200,000 from the Chicago Community Trust to do consulting to small nonprofits.
• 1990. $50,000 from the Chicago Department of Human Services for health education programming for recent Latin American immigrants.
• 1990. $50,000 from the Coalition of Hispanic Mental health and Human Service organizations for office computer equipment.
• 1990. $50,000 from the National Institutes of Drug Abuse to do qualitative research with Mexican American Vietnam veterans on heroin use and HIV
• 1989. $50,000 from the Chicago Department of Health for HIV prevention with Latinos.
• 1989 $50,000 from the Illinois Infant Morality Reduction Initiative to prevent premature birth among Latinas.
GRANT REVIEWER
• 2009 CDC Prevention Research Centers
• 1988 – 1990 Ryan White
• 1989 – 1990 City of Chicago, Department of Public Health MEDIA REFERENCES
• Guatemalan lake is pretty but deadly. New Haven Register Sep 28, 2003. http://www.nhregister.com/articles/2003/09/28/import/10235058.txt
• SCSU students visit Guatemala and find ...BEAUTY AND DESPAIR. New haven Register Sep 28, 2003. http://www.nhregister.com/articles/2003/09/28/import/10235057.txt
• Healthy idea: Aerobics gets a Latin beat. Chicago Tribune. May 24, 1991 http://pqasb.pqarchiver.com/chicagotribune/access/24723771.html?dids=24723771:24723771&FMT
=ABS&FMTS=ABS:FT&type=current&date=May+24%2C+1991&author=Constanza+Montana.&pub=Chi cago+Tribune+(pre-
1997+Fulltext)&edition=&startpage=6&desc=Healthy+idea%3A+Aerobics+gets+a+Latin+beat
• In West Town, a door opens to professions in health care. Chicago Tribune. Nov 7, 1990. http://pqasb.pqarchiver.com/chicagotribune/access/28771631.html?dids=28771631:28771631&FMT
=ABS&FMTS=ABS:FT&type=current&date=Nov+7%2C+1990&author=Constanza+Montana&pub=Chica go+Tribune+(pre-
7
1997+Fulltext)&edition=&startpage=10&desc=In+West+Town%2C+a+door+opens+to+professions+in+ health+care
• Puerto Rican babies face high health risk. Chicago Sun-Times. January 9, 1991. http://nl.newsbank.com/nl-
search/we/Archives?p_product=CSTB&p_theme=cstb&p_action=search&p_maxdocs=200&p_topdoc
=1&p_text_direct-0=0EB3732C65290856&p_field_direct- 0=document_id&p_perpage=10&p_sort=YMD_date:D&s_trackval=GooglePM EDUCATION
Loyola University, Chicago, BA Liberal Arts
University of Illinois @ Champaign-Urbana, MPH, Health Education Yale University, PHD (abd) Epidemiology – NIH fellow Tulane University SPH Health and Tropical Medicine. Health Services Management ScD. 2017 Dissertation Title: Immigration Status, Public Insurance, Ethnicity, Race and Diabetes Outcomes TECHNICAL SKILLS
Crystal Reports, Access, Excel, PowerPoint, SPSS, SAS, STATA, Epi Info, TreeAge LANGUAGES
Spanish native speaker, French reading proficiency. REFERENCES
1) William Faraclas, DrPH
Former Chair, Department of Public Health
Southern Connecticut State University
**********@**********.***
2) Natalia Zhivan, PhD
Former Tulane econometrics professor
University of Houston
********@**.***
3) Marc Gottlieb, MBA
Director of Provider Analytics (former boss)
Anthem
*********@******.***
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