Software Computer

STEPHANIE MAGNUSON

* ***** *****, ***** ***** CT 06473 203-***-****

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EXPERIENCE

Quinnipiac University

Computer Lab Administrator February 2011 - Present To manage laboratory(s) for specialized instructional and/or research computing applications. Responsible for supervising all operations of laboratory including user assistance, software management, hardware integrity, and planning for future needs.

Operational support for the hardware, operating systems, and applications used across all computer labs including Medical School, Game Design, Engineering and School of Communication. Installs software /Images/hardware, determines supply needs. Assists users with problems and provides education and information on lab use and capabilities Keeps informed of state-of-art hardware and software and provides expert advice. Evaluates software and hardware to accomplish labs’ mission. Help design the infrastructure used in new computer labs (physical and virtual) Help support a number of lab and Audiovisual applications and systems Help support a number of server and system infrastructure elements Quinnipiac University

Media Solutions Producer/Supervisor June 2003 – February 2010 Responsible for designing, creating and executing the creative, technical and instructional elements necessary to produce instructional, informational, and promotional video/multimedia content for the University.

Train students, faculty and staff in the operation of technology equipment and classroom multi-media and presentation software.

Assist in the operation of the Media Center including supervising student workers. Responsible for installing, maintaining and troubleshooting all computer hardware and software on all three of Quinnipiac's campuses.

Answering technical questions of all end users, escalating them to higher-ups if required. interacting with external vendors regarding the procurement and repair of hardware. Deliver one-on-one or group classroom technical training to employees. After consulting with end users, offer recommendations regarding hardware and software upgrades. Tracks the details of all work using a ticketing system. 2

Quinnipiac University

Professor of Computer Science (Part Time) September 2008 – May 2009 This course deals with a study of the Internet. Topics covered are the history of the Internet, software and hardware connected with the Internet, the Internet and commerce, education, social issues and how to use the Internet for research. The future of the Internet is also explored. Browsers, search engines and e-mail software packages are examined. This course introduces students to the analysis, design and development of information systems using the example of a mobile application. In a semester-long, team-based project, students develop a prototype and business case for a mobile application that addresses a defined business need. Students learn how information systems are developed while simultaneously learning how to gather, analyze and present data for decision-making in a business environment. EDUCATION

Masters, Interactive Communications Sep 2002 - May 2004 Quinnipiac University

Bachelor of Arts Sep 1996 - May 2000

Quinnipiac University

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