Education

Boise State University. MBA. Beta Gamma Sigma, top 10%. Honors Track, 10 people w GPA over 3.75.

University of Texas Health Science Center at San Antonio. MD. No residency.

University of Texas at Arlington. Post-baccalaureate courses in science & mathematics. (pre-med)

National Center for Paralegal Training. Certificate with Honors: 90% or above. ABA-approved. Atlanta.

University of Texas at Austin. BA. Plan II, Honors Liberal Arts.

Highlights of Qualifications

Business acumen and experience managing details from many administrative and accounting jobs: corporate paralegal, accounts receivable specialist, practice administrator;

Experience with compliance work: law (HIPAA, M&A/due diligence), GAAP, clinical research/IRB, corporate policy and procedure. Medical and legal terminology.

Software experience: Microsoft, Google, Outlook, Navision, Zuora, SalesForce, EMR, Lacerte, LexisNexis, Westlaw;

Great writing/editing/proofreading ability;

Organized, self-starting, able to manage projects with attention to detail; and

Strong interpersonal skills with ability to listen actively, work collaboratively, and form great relationships. Experience working as part of a team; open to input from others.

Relevant Accomplishments

Temp work through Robert Half International, Accountemps

United Site Services. March 2020 - present. Account Resolution Specialist. Sending invoices and ledgers, straightening out accounts by requesting credits for missed service or billing issues. Sending final demand letters and referring accounts to escalation/collections/BDWO. I was responsible for 1500 accounts, $2 million.

Idaho Department of Lands. June 2019-Feb 2020. Invoicing and receipting IDL payments. Maintenance of Sweep. Deposits at STO. Work in endowment leasing programs including grazing leases, mineral leases, cottages/residential, as well as other programs from which IDL receives revenues.

Block 22, LLC (The Grove Hotel, Century Link Arena, Blvd 255 Condos, ID Steelheads) January 2017-September 2017. Prepared 1099s for contractors, performed daily cash reconciliations, archived records, maintained I-9s and HR files, including responding to work verification inquiries. Accounts Receivable: May-Sept, 2017. Filled in for employee on maternity for five months on all receivables for ID Steelheads season tickets, group billings for The Grove Hotel, Boulevard 255 Condos & Century Link Arena; sole source for troubleshooting for people with billing issues or complaints elevated to A/R.

Operations Manager, Boise Valley Habitat for Humanity. September 2017 – February 2019.

Qualified Loan Originator: certified through October 2019 at both federal and state levels for mortgage origination. FCRA, EHA, BSA/AML, RESPA/TILA, TRID, etc.

Administrative, volunteer coordination, liaison to families, oversight and on Family Support Committee & on Family Selection Committee.

Notary Public through 2024.

Complex Paralegal Support of Various Programs. The Southland Corporation. Dallas, TX. (7-Eleven stores, Reddy Ice, Chief Auto Parts, Southland Distribution Centers, dairies, etc.) October 1986 – May 1994

Worked in corporate legal department comprised of 25 attorneys and 8 paralegals. Drafted documents for attorneys, wrote opinion letters for real estate acquisition, franchisee incorporation, re outside counsel drafts; responded to field and corporate personnel regarding their legal questions, organized and archived materials.

Real Estate-related work (4.5 years): Reviewed all documents and title work pertaining to a property acquisition (title commitment, proposed warranty deed, survey, easements, financing statements, etc.) and drafted an Opinion Letter listing items to satisfy/change prior to closing which gave instructions to the field real estate rep, who was working with the Seller.

Transactions (2-3 years): Worked on a leveraged buy-out, several refinancings of company debt, and many divestitures of divisions, subsidiaries, geographical markets, and stores to raise money needed to pay huge debt payments. Worked on Chapter 11 Bankruptcy/Restructuring. In charge of data room for Southland Distribution Centers bidders' due diligence. I collected, organized and indexed massive collections of information from all over the company for mortgaging in the LBO/refinancings, for defending class action lawsuits, for bidders on divisions being divested to peruse, and for archiving. This work required organization, memorization, and attention to detail.

Employment law and Insurance defense-related work (2 years): Worked with field accounting reps to implement garnishments, child support orders and IRS tax levies on 7-Eleven employees' wages. In charge of discovery for class action lawsuit.

Franchise-related work (2 years): Reviewed hundreds of franchisees' proposed incorporation documents for compliance with corporate/legal department policy, maintained franchise Policy and Procedure manuals (~20 4" binders with letters written by in-house attorneys re interpretation and enforcement of the many versions of 7-Eleven Franchise Agreement), etc.

Office Manager and HIPAA Privacy Officer, Kootenai Wellness Center, PLLC.

August 2006 – December 2007

Established systems: Organized new Psychiatry practice (for ex-husband), including HIPAA system, bookkeeping (QuickBooks), medical records, payroll, merchant services, medical billing

Licensing and Regulatory: HIPAA compliance, applying for federal and state licenses and permits required for physician to practice medicine, getting physician into managed care networks, getting malpractice insurance for physician, creating PLLC with attorney and accountant

Administrative: leased office space, processed billing of insurance co's and patients, maintained HIPAA and privacy standards, scheduled patients for three mental health professionals

Clinical Research Associate, University of Texas Southwestern Medical Center at Dallas, Liver Unit. March 1996 – May 1997

Assistant to Dr. William M. Lee, Hepatologist/Principal Investigator who conducts Phase III and Phase IV clinical trials of medications for liver disease (hepatitis)

Coordinated with physicians and residents who saw the patients at certain intervals.

Wrote Institutional Review Board (IRB) submissions/applications describing protocols for trials and other documents, such as the informed consent. Protocols described possible side effects and technical pharmaceutical information on drugs

Coordinated with pharma reps who audited the entire process.

Weekly calendars of patient visits including lab orders based on which visit was scheduled. With one other CRA, saw ~40 patients per week to teach injection technique for interferon, distribute study drug, conduct interviews and document drug side effects and adverse events.

Processed hepatitis blood and sent certain components to commercial labs.

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