Post Job Free

Resume

Sign in

Customer Service Office

Location:
Toronto, ON, Canada
Posted:
March 26, 2021

Contact this candidate

Resume:

Vanessa Mavimpi

ABOUT ME

Enthusiastic, eager to learn

Lash Artist with over a 1 year

of experience. My work

experience ranges from

working retail to corporate.

Over the years I have gain

interpersonal skills from the

relationships I have built with

clients and coworkers. I am

seeking a flexible work

environment where I can share

the skills I have learned and

gain new skills that will help

with my personal goals.

EDUCATION

Eyelash Technician

International Beauty Institute,

Certificate

Dec 2019

Interior Decorating

Humber College, Diploma

Jan 2021 – Present

Office Ergonomic Evaluator

Humanscale, Certificate

Aug 2019

EXPERIENCE

adk6zv@r.postjobfree.com

647-***-****

Lash Technician

Home Based Studio Dec 2019 – Present

Bonded individual eyelash extensions to individual natural eyelashes with liquid adhesive using proper isolation techniques.

Educated clients on aftercare procedures to ensure preservation of natural eyelash health, longevity of eyelash extensions, and infection control.

Followed safety and sanitation protocols to ensure customer health and safety.

Scheduled client appointments.

Chartered Professional Accountants of Canada

Administrative Assistant Jan 2019 – Dec 2019

Assistant to the Director of Office Services. Accountable for having a good understanding of all operations at CPAC to assist her accordingly.

Oversaw travel management services. Ensured hotel accommodations were made following the CPAC Travel Policy

(booked 3500+ room nights per year).

Responsible for bringing efficient cost-savings to CPAC by booking the lowest available rate at partnered hotel such Bisha Hotel, Le Germain, the Fairmount Royal York etc.

Inspected building floors bi-weekly to ensure the office space was clean, safe and in proper working order. Coordinated with external vendors regarding building maintenance, repairs.

Certified Office Ergonomic Evaluator conducted 10+ ergonomic assessments per month for staff. Ordered necessary equipment for staff accordingly to reduce stress and eliminate injuries associated with bad posture and improve productivity.

SKILLS AND

CHARACTERISTICS

Bilingual: French & English

Customer Service

Well Organized

Active Listener

Resourceful

Adaptable

INTERESTS

Interior Decorating, Lash

extensions, Fashion, Beauty

Continued …

EXPERIENCE

Administrative Support (Floater) Oct 2015 – Dec 2018 Bilingual Receptionist

Responsible for creating a positive inviting atmosphere for clients by greeting guests with a smile and accommodating their needs with forward thinking solutions.

Responsible for maintaining an organized and tidy reception desk and a neat personal appearance that reflected the company’s professionalism.

Contacted the cab and limo companies and reserve/record cab and limo service for visitors, volunteers, and staff.

Conference Service Support

Responsible for arranged meeting rooms for staff, guests, and volunteers.

Ordered catered lunches services for meeting attendees. Mailroom Support

Routed internal and external mail according to procedures, open, date and stamped all incoming mail and distributed to appropriate departments.

Leon’s Head Office

Bilingual Warranty Representative Sept 2014 – Oct 2015

Answered 45+ calls daily, processing phone calls through an order fulfillment software and completed customer requests to ensure customer satisfaction.

Required to be knowledgeable of our warranty policies to ensure the best-case scenario for customers and the company.

Managed and replied to email inquiries from technicians and other service company.

Performed general office duties including invoices, faxing, and data processing.

Pusateri’s Fine Foods

Cashier July 2013 – Aug 2014

Always provided superior quality customer service to all customers.

Maintained accurate balance of cash drawer and receipts, promoted weekly deals, coupons, and savers card programs.

V.M

V.M

Continued …

EXPERIENCE

Express Retail

Sales Associate Oct 2012 – Jan 2013

Organized shelves and displays.

Addressed customers who were upset or angry and found good solutions.

Consistently praised by management for attention to detail, exemplary customer service and team-player attitude.

McDonald’s

Cashier April 2010 – July 2012

Courteously greeted customers and assisted with purchases.

Operated cash register received and dispensed correct change to customers.

Quickly and accurately processed meal orders while developing rapport with customers.

Resolved customer needs using professionalism and sensitivity.



Contact this candidate