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Revenue Management and Front Office Intern, Bartender, Server

La Grange, IL
March 25, 2021

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Cullen Sheridan

*** *. ****** ****** - ** Grange, IL - 60525



An upcoming college graduate looking to secure an entry level position within the cannabis hospitality industry to utilize the skills and experience I have attained through my education and prior work experience.


Kendall College at National Louis University, Chicago, Illinois January 2019 - March 2021

Bachelor of Art Hospitality Management

Concentration: Hotel and Lodging Management

Diploma Date: April 15, 2021

University of Missouri, Columbia, Missouri August 2016 - December 2018


Janko Hospitality, Downers Grove, Illinois January 2021 - March 2021

Revenue Management Intern

Analyze reports of aggregate data and market trends to create pricing strategies for a portfolio of ten hotels

Negotiate with managers of Janko properties to set rates that we project to be the most profitable

Create a daily demand strategy analysis for each hotel in portfolio

Communicate the financial data analyzed and report the information to each property via a Zoom meeting

The Rose Hotel, Rosemont, Illinois January 2021 - March 2021

Front Office Intern

Assist with guest check in at the front desk

Answer the phone at the front desk to communicate with guests and find a solution for their needs

Work with the hotel staff as a team to assist with any work that needs to be done in any department, i.e. front desk, housekeeping, food and beverage

Exhibit a positive, will do attitude for guests and actively contribute to the overall hospitality experience

Chicago Highlands Club, Westchester, Illinois January 2019 - Present Bartender

Create and serve a variety of alcoholic beverages to patrons ages 21 and older

Create long lasting relationships with members and their families and enhance their experience at the club

Ensure inventory behind the bar is stocked and ensure the work space is clean and organized

Have the bar set at night for the morning shift the next day

Chicago Highlands Club, Westchester, Illinois May 2018 - August 2018


Provided outstanding guest service to each customer

Verified adequate levels of supplies and restocked low items

Operated POS terminals to input orders, split bills and calculate totals

Developed verbal communication skills and maintained an organized work space

Old Hawthorne Country Club, Columbia, Missouri May 2017 - December 2017 Server

Educated guests on daily specials and menu items

Food preparation and serving guests

Set up events for hundreds of attendees

Developed verbal communication skills and maintained an organized work space


Proficient in Microsoft Office

Strong communication skills

High attention to detail

Ability to work collaboratively with a team

Adaptability in the workplace

Customer service

Ability to develop relationships with customers

Knowledgeable with a number of POS systems

Leadership and Volunteer Experience

Member of The National Society of Leadership and Success September 2019 - Present

St. Cletus Parish, La Grange, Illinois January 2018 – March 2020

Food Pantry and Giving Tree Volunteer

Misericordia Heart of Mercy, Chicago, Illinois March 2010 - March 2016

Annual Candy Days and Bakery Volunteer

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