Revenue Management and Front Office Intern, Bartender, Server
Resume:
Cullen Sheridan
*** *. ****** ****** - ** Grange, IL - 60525
**************@******.***
Objective
An upcoming college graduate looking to secure an entry level position within the cannabis hospitality industry to utilize the skills and experience I have attained through my education and prior work experience.
Education
Kendall College at National Louis University, Chicago, Illinois January 2019 - March 2021
Bachelor of Art Hospitality Management
Concentration: Hotel and Lodging Management
Diploma Date: April 15, 2021
University of Missouri, Columbia, Missouri August 2016 - December 2018
Employment
Janko Hospitality, Downers Grove, Illinois January 2021 - March 2021
Revenue Management Intern
Analyze reports of aggregate data and market trends to create pricing strategies for a portfolio of ten hotels
Negotiate with managers of Janko properties to set rates that we project to be the most profitable
Create a daily demand strategy analysis for each hotel in portfolio
Communicate the financial data analyzed and report the information to each property via a Zoom meeting
The Rose Hotel, Rosemont, Illinois January 2021 - March 2021
Front Office Intern
Assist with guest check in at the front desk
Answer the phone at the front desk to communicate with guests and find a solution for their needs
Work with the hotel staff as a team to assist with any work that needs to be done in any department, i.e. front desk, housekeeping, food and beverage
Exhibit a positive, will do attitude for guests and actively contribute to the overall hospitality experience
Chicago Highlands Club, Westchester, Illinois January 2019 - Present Bartender
Create and serve a variety of alcoholic beverages to patrons ages 21 and older
Create long lasting relationships with members and their families and enhance their experience at the club
Ensure inventory behind the bar is stocked and ensure the work space is clean and organized
Have the bar set at night for the morning shift the next day
Chicago Highlands Club, Westchester, Illinois May 2018 - August 2018
Server
Provided outstanding guest service to each customer
Verified adequate levels of supplies and restocked low items
Operated POS terminals to input orders, split bills and calculate totals
Developed verbal communication skills and maintained an organized work space
Old Hawthorne Country Club, Columbia, Missouri May 2017 - December 2017 Server
Educated guests on daily specials and menu items
Food preparation and serving guests
Set up events for hundreds of attendees
Developed verbal communication skills and maintained an organized work space
Skills
Proficient in Microsoft Office
Strong communication skills
High attention to detail
Ability to work collaboratively with a team
Adaptability in the workplace
Customer service
Ability to develop relationships with customers
Knowledgeable with a number of POS systems
Leadership and Volunteer Experience
Member of The National Society of Leadership and Success September 2019 - Present
St. Cletus Parish, La Grange, Illinois January 2018 – March 2020
Food Pantry and Giving Tree Volunteer
Misericordia Heart of Mercy, Chicago, Illinois March 2010 - March 2016
Annual Candy Days and Bakery Volunteer
Contact this candidate