Ashley Shephard

P.O Box *** Lefors, TX ***** 806-***-**** ashephard91@gmail

Highly reliable and focused with an exceptional client service record. Adept at working independently or as part of a professional team.

Pampa Teachers Federal Credit Union Pampa, TX 806-***-****

Teller Services Sept 2019- Current

Customer Service

Multiple transactions

Balancing Allocations

Availability

In control of large amounts of cash

Keeping members knowledgeable of accounts

Answering multiple phone calls a day

Scanning, and filing

Inputting insurance and making sure that it is up to date in members files that have Auto Loans with us

Making daily deposits and doing monthly reports

Amarillo Community Federal Credit Union Pampa, TX 806-***-****

Teller July 2017-Sept 2018

Customer Service

Multiple transactions

Balancing Allocations

Availability

In control of large amounts of cash

Keeping members knowledgeable of accounts

Answering multiple phone calls a day

Aim Bank Pampa, TX 806-***-****

Teller Dec 2015- July 2016

Customer Service

Doing 200-300 Transactions a Day

Answering multiple phone calls daily

Having Teamwork with 3 other employees

Availability

Accuracy on Computers

Balancing Allocation

Having Large Amounts of Money

Making Customers Knowledgeable of Account

Keeping Employees Knowledgeable of Updates

First Convenience Bank Pampa, TX 806-***-****

Supervisor May 2013 – Nov 2015

Customer Service

Doing 200-300 Transactions a Day

Answering 30-40 Phone Calls Daily

Supervising employees

Availability

In Charge of Many Tasks Daily

Accuracy on Computers

Balancing Allocation

Having Large Amounts of Money

Making Customers Knowledgeable of Account

Keeping Employees Knowledgeable of Updates

The Plaza Pampa, TX

806-***-****

Waitress August 2010- May 2013

Menu presentation

Table setting

Beverage preparations

Bill processing

Order synchronization

Station setup

Food service

Side work

Pos handling

Special item promotion

United Supermarkets. Pampa, Tx

806-***-**** July 2007-August 2010

Cashier

Basic math skills

Excellent interpersonal communication

Ability to effectively manage your time and prioritize tasks

Strong product knowledge and understanding of target customers

Professional phone etiquette

Ability to resolve customer disputes in a patient manner

Skills

Quick Learner

Team Work

Accuracy

Attention to details

Customer Service

Dependability

Learning New software

Listening Skills

Microsoft oriented

Multitasking

Organizational

Speaking Clearly

Stress Management

Time Management

Working Quickly

education

Lefors High School

Diploma. August 2006-May 2010

References

Amber Cochran

Previous Branch Manger 806-***-****

Casandra Almanza

Previous Coworker 806-***-****

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