Technical Data/ Hazmat/Warehouse
Resume:
LATINA BUNKLEY
: *.*******@***.***
QUALIFICATIONS SUMMARY
** ***** ** ************ ********** in developing and deploying operational technologies
Expertise in all areas of technical order processing, computer programs and customer support
Excellent time-management skills and the ability to work in high-pressure situations and fast-paced environments
Proven abilities in identifying and resolving issues
EXPERIENCE
Stock Clerk
Stock Clerk; Warner Robins, GA Sept 2020 - Present
Ensure all item data elements are complete and accurate such as priority, stock number/part number, etc
Provides material and estimated delivery dates to customers as required
Create and maintain all reports necessary ensure proper inventory maintenance (Stock Levels, SL Accuracy, etc)
Execute all Issue/Turn-in transactions at a fast-paced and high-volume to ensure requesting Artisans are supported in a timely manner ensuring immediate support request are filled
Issue and turn in Hazardous Material (HM) physically and in EESOH-Mis database
Transfer, receive, label and store HM correctly and efficiently, at an accuracy of at least 98%
Store HM according to the Shelf/Bin process following all applicable regulations when storing, transferring, and receiving HM
Maintain all assigned Point of Use (POU) lockers and ensure all necessary shelf-life extension updates are initiated to ensure the maximum shelf-life of HM
Ensure items with SL extensions or denials are dispositioned correctly
Dispatcher
L & L Transport; Warner Robins, GA Jun 2016 – Sept 2020
Develop and maintain strong relationship with customers, vendors, and drivers to meet company goals and requirements
Conduct telephone pre-screenings, applications, and interviews for desired drivers as needed
Effectively communicate with 7 – 10 drivers daily via radios and telephones; dispatch transport vehicles for delivery of approximately $650,500 worth of merchandise weekly
Coordinate, monitor, and ensure successful delivery of ground-transported cargo/items; created a check and balance system that improved distribution process for drivers and receivers by 35%
Arrange workload in proper sequence of completion to assure overall efficiency and effectiveness of production operations considering shop layouts, work flow sequence, manpower (skills and quantities) and material requirements
Receive, prioritize, and process customer orders via phone, email, and fax
Handle and address various delivery and pick-up issues, professionally and effectively
Track working hours of drivers; submitted drivers’ hours to the payroll department
Provide informed directions and specific instructions for drivers regarding material placement
Advise drivers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards
Determine the best delivery methods and transportation routes for drivers; increased the average overall on-time percentage from 55% to 85%
Negotiate rates directly with brokers, vendors, and customers, the most cost-effective delivery options with customers and the most efficient routes with drivers
Assess drivers' daily logs; identify and correct errors and violations; prepare drivers’ paperwork to properly load and unload designated cargo/items for transport
Accurately input data into automated computer database to make sure 100% of transactions are handled appropriately and within compliance regulations
Record and maintain all load and tracking data into computerized dispatch system
Create and maintain files and records of customer requests, work or services performed, charges, expenses, and inventory
Inventory supplies and equipment monthly; identify missing, obsolete, and/or items in-excess; initiate and submit purchase orders for needed supplies
Manage purchased parts inventory to reduce on-hand value and prevent shortages
Coordinate and expedite materials from suppliers as needed in support of production requirements; investigates all inventory discrepancies for assigned parts
Adhere to Department of Transportation (DOT) regulations; ensure 100% compliance
Management Assistant
All Native Services; Warner Robins, GA Mar 2014 – Jan 2016
Created, implemented and maintained comprehensive database for reporting of productivity statistics to comply with corporate policies; efforts resulted in significant financial savings of $62K and time savings of 120 man-hours
Contributed to best-in-class execution of objectives through continual syncing of computers and laptops to required standards
Installed computer programs to assist mechanics; trained 120+ mechanics on use of computers
Briefed management on work in progress, identified roadblocks, and outcome of operations
Organized and designed a filing system to maximize administrative operations; increased efficiency by 45% within first 3 months of implementation
Arranged and maintained sensitive documents in compliance with security procedures
Facilitated administrative efforts through devising unique methods; initiated and processed IDs for Technical Orders (TOs); proofread, updated, and organized TOs
AR outdated technical orders to current active status
Management Assistant/Editorial Illustrator
CDO Technologies; Warner Robins, GA Jan 2002 - Mar2014
Verified and updated technical data using the PCMS GUI application; identified and corrected errors; decreased errors by 57%
Restructured existing administrative procedures; designed and implemented new policies and procedures
Performed complex research for configuration of parts and equipment using multiple resources; configured parts and equipment utilizing programs and procedures
QC data outputs daily; identified and corrected discrepancies
Performed quality assurance assessments of task work accomplished
Established strong relations with internal and external customers; coordinated with several different departments simultaneously such as JA, QC, Supply, Logistics, and ES personnel to gain support and effectively achieve results
Effectively maintained Excel Spreadsheets; configured data in Adobe Framework, Contenta Explorer, Ultra edit and SGML
Store Manager
Dollar General - Warner Robins, GA June 1999 - May 2000
Interviewed 84 potential candidates while ensuring utilization of corporate values; hired 24 employees that met required qualifications
Created work schedules for employees; delegated tasks and assignments to employees optimized labor productivity which resulted in 65% revenue increase
Evaluated employees work performance; counseled employees on poor performance; terminated employees as needed
Inspected merchandise for damages; documented damages for inventory purposes
Authorized voids, overrides, returns, and exchanges
Monitored cash levels; maintained strict cash accountability for a minimum of $3k weekly
Created weekly sales reports utilizing Microsoft Excel and other software
Drove and maintained customer loyalty through current brand strategies including credit & customer relationship
Directed and escorted customers to areas for desired merchandise
Assisted customers in making decisions/selections; explained features and advantages of merchandise
Operated cash register and point of sale (POS) machines; balanced cash registers at the end of each shift
Inventoried merchandise upon receiving shipments weekly; identified and documented merchandise shortages and excess
Examined merchandise thoroughly for damages
Stocked shelves and clothing racks with merchandise
Supply/Warehouse Manager
Advance Auto Parts Warehouse - Byron, GA April 1994 - Mar 1997
Greeted customers upon arrival; provided excellent customer service; assisted customers with locating needed parts and accessories
Inventoried 1,500+ automotive parts and accessories deliveries weekly; ensured correct stock numbers, quantities, and condition codes; matched items with corresponding paperwork
Ensured proper height, weight, and other storage requirements are met
Obtained required signatures on appropriate paperwork prior to shipment/distribution of merchandise
Analyzed shipment data and paperwork; verified shipments with shipment documents
Received and recorded incoming merchandise; scanned merchandise into supply system utilizing scanning terminals; keyed receipt information into record system
Initiated supply purchase orders for merchandise into supply system
Inspected merchandise upon delivery; identified and annotated damaged merchandise
Operated cash register; collected payments for customer purchases; processed cash, credit and debit card payments
Expedited shipment and transport of merchandise to designated storage areas; replenished, stocked, and distributed merchandise
EDUCATION
Certificate in Aircraft Assembly; Central Georgia Technical College 1998
Diploma; Warner Robins High 1992
TECHNICAL COMPETENCIES
Types 65 WPM
MS SUITES: MS Outlook Express, PowerPoint, Access, Word XP, Excel XP, SharePoint
SOFTWARE: Ultra Edit Compare, Ultra Edit Software, Konfig CM, Searchlight Double Key Software, PDM Gateway
APPLICATIONS: Transcription Manager, PCMS, TODPG, LDBMS, PCMS-DART, Arbortext Editor 5.3, Adobe Acrobat Professional, 10-Key, Frammaker 12
TOOLS: Etools, TC Etol, Etims
SKILLS & ABILITIES
Critical thinking ● analytical abilities ● Management and leadership ● Outstanding organizational skills
Multi-tasking ● Exceptional written and verbal communication skills ● Detail-oriented
REFERENCES & SUPPORTING DOCUMENTS
Available upon request
Contact this candidate