LATINA BUNKLEY

: 478-***-****

: adk6rr@r.postjobfree.com

QUALIFICATIONS SUMMARY

** ***** ** ************ ********** in developing and deploying operational technologies

Expertise in all areas of technical order processing, computer programs and customer support

Excellent time-management skills and the ability to work in high-pressure situations and fast-paced environments

Proven abilities in identifying and resolving issues

EXPERIENCE

Stock Clerk

Stock Clerk; Warner Robins, GA Sept 2020 - Present

Ensure all item data elements are complete and accurate such as priority, stock number/part number, etc

Provides material and estimated delivery dates to customers as required

Create and maintain all reports necessary ensure proper inventory maintenance (Stock Levels, SL Accuracy, etc)

Execute all Issue/Turn-in transactions at a fast-paced and high-volume to ensure requesting Artisans are supported in a timely manner ensuring immediate support request are filled

Issue and turn in Hazardous Material (HM) physically and in EESOH-Mis database

Transfer, receive, label and store HM correctly and efficiently, at an accuracy of at least 98%

Store HM according to the Shelf/Bin process following all applicable regulations when storing, transferring, and receiving HM

Maintain all assigned Point of Use (POU) lockers and ensure all necessary shelf-life extension updates are initiated to ensure the maximum shelf-life of HM

Ensure items with SL extensions or denials are dispositioned correctly

Dispatcher

L & L Transport; Warner Robins, GA Jun 2016 – Sept 2020

Develop and maintain strong relationship with customers, vendors, and drivers to meet company goals and requirements

Conduct telephone pre-screenings, applications, and interviews for desired drivers as needed

Effectively communicate with 7 – 10 drivers daily via radios and telephones; dispatch transport vehicles for delivery of approximately $650,500 worth of merchandise weekly

Coordinate, monitor, and ensure successful delivery of ground-transported cargo/items; created a check and balance system that improved distribution process for drivers and receivers by 35%

Arrange workload in proper sequence of completion to assure overall efficiency and effectiveness of production operations considering shop layouts, work flow sequence, manpower (skills and quantities) and material requirements

Receive, prioritize, and process customer orders via phone, email, and fax

Handle and address various delivery and pick-up issues, professionally and effectively

Track working hours of drivers; submitted drivers’ hours to the payroll department

Provide informed directions and specific instructions for drivers regarding material placement

Advise drivers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards

Determine the best delivery methods and transportation routes for drivers; increased the average overall on-time percentage from 55% to 85%

Negotiate rates directly with brokers, vendors, and customers, the most cost-effective delivery options with customers and the most efficient routes with drivers

Assess drivers' daily logs; identify and correct errors and violations; prepare drivers’ paperwork to properly load and unload designated cargo/items for transport

Accurately input data into automated computer database to make sure 100% of transactions are handled appropriately and within compliance regulations

Record and maintain all load and tracking data into computerized dispatch system

Create and maintain files and records of customer requests, work or services performed, charges, expenses, and inventory

Inventory supplies and equipment monthly; identify missing, obsolete, and/or items in-excess; initiate and submit purchase orders for needed supplies

Manage purchased parts inventory to reduce on-hand value and prevent shortages

Coordinate and expedite materials from suppliers as needed in support of production requirements; investigates all inventory discrepancies for assigned parts

Adhere to Department of Transportation (DOT) regulations; ensure 100% compliance

Management Assistant

All Native Services; Warner Robins, GA Mar 2014 – Jan 2016

Created, implemented and maintained comprehensive database for reporting of productivity statistics to comply with corporate policies; efforts resulted in significant financial savings of $62K and time savings of 120 man-hours

Contributed to best-in-class execution of objectives through continual syncing of computers and laptops to required standards

Installed computer programs to assist mechanics; trained 120+ mechanics on use of computers

Briefed management on work in progress, identified roadblocks, and outcome of operations

Organized and designed a filing system to maximize administrative operations; increased efficiency by 45% within first 3 months of implementation

Arranged and maintained sensitive documents in compliance with security procedures

Facilitated administrative efforts through devising unique methods; initiated and processed IDs for Technical Orders (TOs); proofread, updated, and organized TOs

AR outdated technical orders to current active status

Management Assistant/Editorial Illustrator

CDO Technologies; Warner Robins, GA Jan 2002 - Mar2014

Verified and updated technical data using the PCMS GUI application; identified and corrected errors; decreased errors by 57%

Restructured existing administrative procedures; designed and implemented new policies and procedures

Performed complex research for configuration of parts and equipment using multiple resources; configured parts and equipment utilizing programs and procedures

QC data outputs daily; identified and corrected discrepancies

Performed quality assurance assessments of task work accomplished

Established strong relations with internal and external customers; coordinated with several different departments simultaneously such as JA, QC, Supply, Logistics, and ES personnel to gain support and effectively achieve results

Effectively maintained Excel Spreadsheets; configured data in Adobe Framework, Contenta Explorer, Ultra edit and SGML

Store Manager

Dollar General - Warner Robins, GA June 1999 - May 2000

Interviewed 84 potential candidates while ensuring utilization of corporate values; hired 24 employees that met required qualifications

Created work schedules for employees; delegated tasks and assignments to employees optimized labor productivity which resulted in 65% revenue increase

Evaluated employees work performance; counseled employees on poor performance; terminated employees as needed

Inspected merchandise for damages; documented damages for inventory purposes

Authorized voids, overrides, returns, and exchanges

Monitored cash levels; maintained strict cash accountability for a minimum of $3k weekly

Created weekly sales reports utilizing Microsoft Excel and other software

Drove and maintained customer loyalty through current brand strategies including credit & customer relationship

Directed and escorted customers to areas for desired merchandise

Assisted customers in making decisions/selections; explained features and advantages of merchandise

Operated cash register and point of sale (POS) machines; balanced cash registers at the end of each shift

Inventoried merchandise upon receiving shipments weekly; identified and documented merchandise shortages and excess

Examined merchandise thoroughly for damages

Stocked shelves and clothing racks with merchandise

Supply/Warehouse Manager

Advance Auto Parts Warehouse - Byron, GA April 1994 - Mar 1997

Greeted customers upon arrival; provided excellent customer service; assisted customers with locating needed parts and accessories

Inventoried 1,500+ automotive parts and accessories deliveries weekly; ensured correct stock numbers, quantities, and condition codes; matched items with corresponding paperwork

Ensured proper height, weight, and other storage requirements are met

Obtained required signatures on appropriate paperwork prior to shipment/distribution of merchandise

Analyzed shipment data and paperwork; verified shipments with shipment documents

Received and recorded incoming merchandise; scanned merchandise into supply system utilizing scanning terminals; keyed receipt information into record system

Initiated supply purchase orders for merchandise into supply system

Inspected merchandise upon delivery; identified and annotated damaged merchandise

Operated cash register; collected payments for customer purchases; processed cash, credit and debit card payments

Expedited shipment and transport of merchandise to designated storage areas; replenished, stocked, and distributed merchandise

EDUCATION

Certificate in Aircraft Assembly; Central Georgia Technical College 1998

Diploma; Warner Robins High 1992

TECHNICAL COMPETENCIES

Types 65 WPM

MS SUITES: MS Outlook Express, PowerPoint, Access, Word XP, Excel XP, SharePoint

SOFTWARE: Ultra Edit Compare, Ultra Edit Software, Konfig CM, Searchlight Double Key Software, PDM Gateway

APPLICATIONS: Transcription Manager, PCMS, TODPG, LDBMS, PCMS-DART, Arbortext Editor 5.3, Adobe Acrobat Professional, 10-Key, Frammaker 12

TOOLS: Etools, TC Etol, Etims

SKILLS & ABILITIES

Critical thinking ● analytical abilities ● Management and leadership ● Outstanding organizational skills

Multi-tasking ● Exceptional written and verbal communication skills ● Detail-oriented

REFERENCES & SUPPORTING DOCUMENTS

Available upon request

Contact this candidate