Alexandra (Zanny) Steffgen

adk6rn@r.postjobfree.com

Tomboy Lodge, Telluride, CO 81435

413-***-****

Qualifications:

Dedicated and experienced writer and copywriter, with freelance and creative experience, and a whole lot of passion

Fluent in two languages, conversational in many

Experienced customer service worker with years of management positions

Excellent about time management and completing projects by a deadline

Enjoys multi-tasking and working on several projects simultaneously

Education:

Phillips Exeter Academy (2014-2016): Graduated from prestigious high school with honors and a fellowship.

Liceo Scientifico Georges Lemaitre (2014): Italian high school, learned fluent Italian.

Work Experience:

221 South Oak Bistro (Assistant General Manager) June 2020-April 2021

Experience in management, including administrative duties, sommelier duties, managing a full staff including hiring, firing, and training, problem-solving, hosting, answering emails and phone calls

Left due to health issues with such a physical job

Tomboy Tavern (Bartender) August 2019-March 2020

Bartending and customer service

Freelance Writer and Copywriter June 2016-Present

Completed creative articles and SEO-focused website content for publications such as Verge Magazine, Matador Network, Move to Cambodia, Fevermates, and more!

Grasshopper Adventures (Lead Copywriter) September 2018-Present

Learned marketing and business skills

Writes catalog and website for bicycle tour company in Asia

SEO training and knowledge

Elia Greek Restaurant, Cambodia (Lead Server, Bartender) June 2018-December 2018

Trained local workers in Khmer and English to meet Western standards of service

Bartending consisted of mixed drinks and batched cocktails

Tipsy Turtles Bar and Hostel, Cambodia (Bartender, Hostel Assistant Manager) January 2018-September 2018

In charge of guest registration and transportation, bar and restaurant service

Served guests from all over the world, made connections, fostered enjoyable atmosphere that kept guests staying longer than anticipated

Learned business skills such as staff cost calculations and efficient inventory taking

Freelance Cater Waiter and Bartender June 2017-June 2018 off and on

Bartended and served at University of Massachusetts, Amherst functions and local events

Hangar Pub and Grill (Host Manager, Server, Bartender) July 2016-January 2018

Promoted after one month to host manager, in charge of hiring, firing, schedule writing, training hosts who doubled as servers

Served in New England’s busiest restaurant

Learned extensive beer knowledge from restaurant’s brewery

Bartended at functions, ranging from wedding parties to college reunions

Phillips Exeter Academy Library (Receptionist) January 2015-June 2016

Learned customer service and problem-solving skills

Languages:

Fluent in English and Italian. Conversational in Khmer, Spanish and French.

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