Scrum Management

Epede Lowo Nku Ndolo

Certified Scrum Master

*********@*****.*** 240-***-****

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OBJECTIVE

A scrum master with over 5years of experience, an Agile management expert responsible for directing teams, I focus relentlessly on removing impediments from teams and delivering customer centric products and features. Additionally, I ensure my team is self-organized, and independent just in case I am not there they do not fully have to depend on me during the sprint.

Software/Skills

Jira

Agile

Scrum/Kanban

Outlook

Project Management

Conflict Resolution/ Management

Risk Management

Office Word, Excel, and PowerPoint. (Microsoft 365)

PROFESSIONAL EXPERIENCE

Bank of America Charlotte, NC January 2019- Present

Scrum Master

Removes impediments and guides the team to remove impediments.

Facilitate scrum ceremonies/events: Daily stand-up, Sprint Planning, Sprint Review/Demo, and Sprint retrospective meeting.

Ensures problems, decision points and conflicts are identified, discussed, and mitigated in a timely fashion.

Assists with internal and external communication, improving transparency.

Coaches the team on how to use Agile/Scrum practices to achieve incremental value.

Coaches the team on how to get the most out of the concepts of self-management and self-organization.

Track and monitor teams, using metrics like; story burndown chart, task burndown and velocity.

Coaching the teams on Agile principles and techniques.

Encourage cross functional and self-organizing teams.

Help create visible information radiators.

Made sure user stories and task boards were being updated to ensure transparency and effective communication between the team members.

Coaching new Scrum Master during their orientation periods to understand our organization specific processes.

Assisted with internal/external communications, to help improve transparency.

American Red Cross /Washington D.C., Maryland April 2016 – Jan 2018

Scrum Master

Facilitate scrum ceremonies/events: Daily stand-up, Sprint Planning, Sprint Review/Demo, and Sprint retrospective meeting.

Educate and reinforce scrum methodology and the Agile framework.

Monitor and manage dependencies on other teams to ensure potential issues are resolved.

Effectively tracked teams progress including burndown, velocity, and release forecasting.

Helped the team to inspect and adapt processes.

Made sure task boards were being updated to ensure transparency and effective communication.

Reported sprint release, impediments, dependencies, action items to Upper management.

Assisted scrum teams with user stories generation and managing their progress.

Proactively remove or escalate road blockers to allow team progress.

Maintain relevant metrics to help the team monitor their performance

Assisted with internal/external communications, shared information on the task board to help improve transparency

Researching Agile/Scrum techniques and shared findings with the team to improve continuous improvement.

Helped in empowering teams through servant leadership.

Engaged with the Product Owner to ensure product goals and requirements are met.

Projects/ Bank of America

Using the freeze feature to temporarily prevent new purchases, balance transfers or cash advances from being authorized on your account. (NDA Signed)

Mobile Wallet: Add your Bank of America cards to your mobile device to simplify your online, in-store and in-app purchases

Project / Capital One

Transaction Alerts: Track your spending and identify unauthorized card use with our free transaction alerts app (NDA Signed)

EDUCATION/ Training/ Certification

Bachelor of Science (BS) Information Technology

(University of Buea, Cameroon)

Certified Scrum Master (CSM)

Language

English

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