Customer Service Sales

Yusra Fatima

832-***-**** ******.*******@*****.***

Objective: Seeking a hands on Human Resource internship position

Summary of Qualifications

Bilingual, fluent in English and Hindi Microsoft Office Suite

Microsoft Office Suite Communication/Interpersonal Skills

Leadership, team work and customer service Detail oriented

Education

University of North Texas January 2020- Current

Bachelor of Human Resource Management Expected Graduation May 2022

GPA 3.17

Collin College August 2017-December 2019

Associates of Arts

GPA 3.0

Professional Experience

UNT Student Assistant, Frisco, TX September 2020-Current

Greet and assist students, tenants and visitors

Complete administrative tasks including supply inventory, imputing guest log and

Manage conference room calendar and ensured all common spaces are cleaned and sanitized

DYNATA, Plano, TX May 2020-August 2020

Call Center Agent

Completed outbound survey calling

Created instant connection to call recipients to encourage them to encourage completion of surveys

Ross, Frisco, TX May 2019-May 2020

Associate

Cross trained as cashier, markdown down, stock room, fitting room and sales associate

Cash handling, inventory, merchandising and customer service

Daiso Japan, Plano TX July 2017-December 2018

Closing Cashier, reconciled end of day registers, prepare daily deposit

Process in coming shipment for sales floor

Provide excellent customer service

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