Office Assistant Administrative

PATRICIA ANN BURTON

*** ****** ****** *********** **** 45601 · 614-***-****

***********@******.***

EXPERIENCE

**/**** – PRESENT

GUEST SERVICES & NIGHT AUDIT, Holiday inn express

Guess Check in/out, scheduling reservations, posting guest charges & computing guest bill, collecting payments and direct invoicing. Also managing guest mail, complaints or requests. Review and process data on Opera operating system to properly and accurately conduct night audits in a timely manner.

10/2018 – 6/2020

TRAINER AND ORDER PROCESSOR, pacific sun/eddie bauer

Trained across multiple departments including shipping, digital packing, picking department, induction belt, equipment cage. Invoice sorting, distributed work to all employees, quality assurance, trained staff, distributed equipment to other employees. Was invited to Emerging leaders program.

7/2017 – 7/2019

SUBSTITUTE AIDE, state of ohio department of education

Substitute aide for disabled children, some with physical impairments, some with behavioral issues. Worked at Ross-Pike Educational Service Center and Western Elementary School.

9/2001 – 6/2006

DEPARTMENT MANAGER, Essilor of america

Managed the Reject Lens Center, supervising 3 employees. Position included SKU runner, shipping, auditing, outbound picker, truck builder, and operated forklift (certified).

EDUCATION

2009 GRADUATE

ASSOCIATE IN APPLIED SCIENCE, samuel stevens/daymar

Medical Administrative Assistant

2006 GRADUATE

ASSOCIATE IN APPLIED BUSINESS, southeastern business college

Administrative Office Assistant

Recognized on the National Dean’s List

1986 GRADUATE

HIGH SCHOOL DIPLOMA, chillicothe high school

Also completed pickaway ross joint vocational center program for retail sales and marketing

7/2017

EDUCATIONAL LICENSE, STATE OF OHIO DEPARTMENT OF EDUCATION

Educational License, Credential #21487173

2/2009 - PRESENT

CPR/AED CERTIFIED

Certificate ID GXLNMG

SKILLS

Experience with Microsoft office programs including Word, Access, and Excel

Time management

Detail oriented & organized

Strong work ethic

Versatile and experienced across multiple fields and job positions

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