FORGET FAITH TAPURETA
(Willing to relocate)
Date of Birth: 25 December 1982
Marital Status: Single
Transport to from: Yes
Languages: Shona, English, IsiZulu
Notice period: Immediately
Drivers License: None
Work Permit Number: MID
Excel & Power Point
E-mails & Internet
A pleasant, professional and proficient Customer services, Receptionist, Administrator, Filling clerk, Data capture and Accounts Clerk who has a long track record of ensuring things run smoothly behind the scenes of a busy office. I am an effective team member who has the ability to meet deadlines and ensure that the highest standards of Office organisation are maintained at all times. I have a methodical and thorough approach to work, and will go out of her way to maintain an enjoyable and clean working environment. I have experience of working with the general public, both face-to-face and over the telephone and is someone who will always go that extra mile to get things done. I am a young vibrant, energetic, enthusiastically, mind open, innovative with high impact communication person who is having lot of dreams ahead and build a name for myself, being an example to people around me is what I desire and wake up for. I-am a people’s person who strives for the best. Right now I am looking to work for a company that offers excellent opportunities for personal and professional development.
EXPORT KING OF TILES
FEBRUARY 2016 - TILL PRESENT
Making sure that information is quick and easy to locate,Preparing documents.
Ensuring accurate and professional service is provided to customer and ensure customer is happy with the services provided.
Provide accounting and clerical support to the accounting department
Type accurately, prepare and maintain accounting documents and records
Prepare bank deposits, general ledger postings and statements
Reconcile accounts in a timely manner
Daily enter key data of financial transactions in database
Provide assistance and support to company personnel
Research, track and restore accounting or documentation problems and discrepancies
Inform management and compile reports/summaries on activity areas
Function in accordance with established standards, procedures and applicable laws
Constantly update job knowledge
1 P a g e
Well organised, and be able to prioritise
work in an efficient manner.
Providing high quality Customer
Good level of numeracy.
Good at juggling tasks and prioritising.
Impeccable telephone manners.
Resolving and managing queries to
Calm and composed under pressure and
able to work to tight deadlines.
Ability to work within a busy and
demanding team environment.
Able to work with minimum amount of
supervision and on own initiative.
Ability to communicate effectively with
a wide range of customers.
Proven aptitude for dealing with
Experience of working in a busy,
inbound call centre environment.
Dealing with customers Face to Face.
Fully aware of the importance of data
security and relevant legislation.
Prospecting for sales leads.
Able to identify and act upon potential
Treating each employee as an
individual and showing concern for
their welfare, aims and career
Always discreet in the handling of
sensitive and confidential customer,
staff or business data and information.
Open to constructive feedback &
always listening carefully to what
employees have to say about the
1001 BEADS AND THINGS
Retail Sales Lady
MARCH 2014 - DECEMBER 2016
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments and Maintain clean and orderly checkout areas.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Issue trading stamps, and redeem food stamps and coupons.
Resolve customer complaints.
Answer customers' questions, and provide information on procedures or policies.
Cash checks for customers and Weigh items sold by weight in order to determine prices.
Sell tickets and other items to customers, Keep periodic balance sheets of amounts and numbers of transactions.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment and Sort, count, and wrap currency and coins, Process merchandise returns and exchanges.
Assist and guide customers in locating products they wish to buy.
Assist retail staff in selling multiple products to customers.
Coordinate retail sales functions with the other retail staff.
Assist retail sales manager in organizing and displaying merchandise on shelves and racks.
Maintain and manage the retail stores premises clean and neat.
Neatly stock shelves, racks and counters with the merchandise.
Assist and support retail sales manager in maintaining in inventories.
Follow best practices and standards in serving customers in a retail setting. KUHLE SCRAP METAL
FEBRUARY 2011 - FEBRUARY 2012
Answer phone inquiries, direct calls, and provide basic company information
Perform clerical duties, take memos, maintain files, and organize documents; photocopy, fax, etc. as needed
Assist in planning company events, meetings, luncheons, and employee team building activities or special projects
Help prepare reports, presentations, and data
Manage and maintain files, records, and correspondence for meetings
Type documents, drafts, and reports
Arrange schedules for meeting space and conference rooms
Assist with travel and expense reports
Update staff calendars and organize schedules
Prepare information and research for executive needs 2 P a g e
ADMINISTRATION & RECEPTION
Ensuring that the General Manager’s
telephone is manned at all times.
Ensuring that all junior staff are on duty
during business hours.
Ensuring that junior staff are well
presented and groomed, and ensure that
they deal with stakeholders in a
Ensure accuracy, efficiency and
confidentiality in order to safeguard
assets and eliminate risk an Attending
all meetings and take minutes.
keep proper record thereof and ensure
timeously distribution and preparing
information, presentations etc. for
Team Leader at Export King of Tile
Works at 1001 beads And Things
Works at Kuhle Scrap Metal
Mobile No: 074-***-****
Oversee mail deliveries, packages, and couriers
Purchase, track, and invoice office supplies for each department
Set up, break down, organize, and maintain conference rooms, training rooms, and meeting rooms
Arrange itineraries and executive correspondence EDUCATION
EPWORTH HIGH SCHOOL
MATRIC SENIOR CERTIFICATE
Year Obtained :1999
TERTIARY LEVEL EDUCATION
Duration :January - December 2005
Quest Computer Skills Centre
Office Admin Diploma
Introduction To PC'S, MS Word (Modules 1 & 2), MS Excel (Modules 1 & 2), MS PowerPoint (Modules 1 & 2), Windows Navigation, Windows & File Management, E-Mail & Internet, Typing, Office Admin Skills, Customer Service, Business Documentation, Business English
Duration : May - October 2016
3 P a g e