RPA
Resume:
Deepti Saini
**************@*****.***
SUMMARY:
Around 12+ years of professional experience in IT industry with 4 years of experience in Robotic Process Automation (RPA) development using UI Pathin the domains of Insurance, Investment Management, Retail and Banking.
Managed RPA project deliverables from Opportunity Assessment to Warranty, Sustenance, & Support.
Major implementations around Web, Desktop/Windows & Citrix Apps. Mostly to automate processes around SalesForce, App Database, SAP, MySQL, Email, & PDF processing, OCR & Computer Vision, Cognitive, Excel, CSV, Data Table & various other workflow activities;
Extensive experience with Amazon Web Services (AWS), Open stack, Docker Puppet, Chef, Ansible, AWS Cloud Formation, AWS Cloud Front and Experience in using containers like Docker and familiar with Jenkins.
Conduct systems design, feasibility and cost studies and recommend cost-effective cloud solutions such as Amazon Web Services (AWS).
Experience in designing User Interface applications and professional web applications using HTML, CSS, JavaScript, AJAX, JSON, Angular 6, 7, 8, Node.js, Asp.net, Web Forms, C#, VB.net, .Net Core.
Working knowledge on Ui Path RPA studio concepts like debugging a workflow, managing the packages, creating variables, arguments, control flows.
Managed Process Analysis & Breakdown, Feasibility Analysis, Cost-Benefit Analysis, Conduct meetings with Business Sponsors, Technical Executives, Process Owners. PoC creation, RPA Technical Solutioning, Development, Process Analysis, & Production Support, great hands-on using JIRA & MS Visio.
RPA workflow design expertise with Sequence, Flowchart, & REFramework templates.
Very well versed with RPA Orchestrator processes: Machine, Bot setup: Attended, & Non-Attended, Environment setup, Publishing packages, Job Scheduling/Trigger Setup, managing Asset, Credential, & Queues, Job Monitoring, Change Management, Log Analysis. Licensing & Installation management & Bot setup on user & virtual machines.
Worked on using Excel and CSV commands with Automation Anywhere. Experience in working with OCR, rest APIs, Data Analytics, Cognitive/AI, Machine Learning, Deep Learning techniques like Linear Regression, Decision
Worked on UI elements, Data scrapping, Selectors, PDF, Image and Text Automation and mainframe in UI path studio.
Experienced in working in AGILE and Waterfall based development environment and participating in Scrum sessions.
Good knowledge with analyzing business needs, documenting them along with requirements with Initial Process Analysis (IPA) and Process Definition Document (PDD).
Maintained several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor application of the organization.
Conduct systems design, feasibility and cost studies and recommend cost-effective cloud solutions such as Amazon Web Services (AWS).
Worked on dealing with AWS S3 object storage from Spark.
Expertise in conducting SWOT analysis, Cost benefit analysis, Return on Investment analysis (ROI) and User Acceptance Testing (UAT)
Involved in Joint Application Development (JAD) workshops and requirement elicitation sessions with end users/clients/stakeholders and developing groups.
Created CI/CD Pipelines in Azure Devops environments by providing their dependencies and tasks.
Adept at working with Azure ML tool and AWS ML in building models and integrating with RPA tools.
Experience in developing Bots, managing robot's workloads using Blue Prism Work Queues,
Expertise in writing SQL queries, Stored Procedures, Views, Functions, Packages, Triggers, Testing exception handlers, Cursors & Tables and Objects Types.
Worked on Blue Prism's process studio and object studio to develop Business processes.
Utilize the bot framework and contribute towards and Handling the BOT Inventory and automation requests.
Worked on Integrating applications like (Web, Services, MS Office, GUI, Outlook etc.) using workflow, automation tools (UiPath).
Expertise in developing ETL data pipelines using spark on AWS EMR.
Experience in integrating, configuring, deploying and supporting Robots.
Expertise in developing various applications using Visual Studio.NET technologies like C#.Net, ASP.NET, ADO.NET, XML, Web Services, WCF, WPF, MVC, SQL Server technologies.
Proficient in developing customized behaviors using Java, JavaScript, J-Query and JSON.
Created a full web stack using AWS Infrastructure (Beanstalk, multiple lambdas, Amazon Aurora, API Gateway etc ) to create a fully functioning API using Graph technology with multiple data sources.
Implemented Blue Prism User authentication by defining user roles, creating users and setting password policies.
Working on Business process diagrams and process flow charts with RPA tools.
Worked in environments with agile methodology implementations like Daily Scrum Meetings, Sprint planning's and resource planning.
EDUCATION and CERTIFICATIONS
M.S. (Masters in Engineering) in Tech-Industrial Management
University of Texas At Tyler, Texas, 2015
B.E. (Bachelors of Engineering) in Electronics & Communication
Maharshi Dayanand University, Rohtak, India, 2007
Associate’s Degree (A Technical Diploma of 3 years) in Electronics & Communication
Government Polytechnics, Chandigarh, India, 2004
CERTIFICATIONS
Certified by IBM for IMS Development & Operations Management
Certified by Fanuc in Robotics
Certified by UiPATH as Advanced RPA developer
SKILLS
Project Management Certified RPA UiPATH Level 3 Well versed with AI/ML/IoT/Cloud
Resource Management Business Comm. & Reporting Software Developer with Creative Lead
Team Management Solution Architect Technical Mentoring & Reviews
Total Quality Management Business Presentations Production Support Lead
Estimation & Scheduling Business Model Design Great problem-solving acumen
Market Analysis Process Standardization & Doc. Technical-Recruitment
Stakeholder Management Certified Fanuc Robotics Inspirational with great communication
PROFESSTIONAL EXPERIENCE:
Citizens Bank –Johnston, RIApril 2020 to Till Date Role: RPA Lead
Citizens was established in 1828 as the High Street Bank in Providence, Rhode Island. In 1871, the Rhode Island legislature gave a second charter to establish the Citizens Savings Bank which eventually acquired its parent group to form Citizens Trust Company. The bank then expanded through Rhode Island, opening a total of 29 branches in that state. It established Citizens Financial Group as a holding company when the bank acquired The Greenville Trust Company in 1954.
Responsibilities:
Develop business for the organization & simultaneously manage RPA end-to-end implementations.
lead as-is and new-business process model and review it within technical meetings with project stakeholders.
Implemented End to End Robotic Process Automation (RPA) in a banking sector using UiPath.
Interacting with client project managers and business users for capturing the business requirements of the applications.
Explained how UiPath orchestrator works and keeping up with updates of and how to achieve the best product with efficient use of orchestrator, how UiPath will suit for the ongoing project and lessen the human involvement in repeated and time-consuming tasks and increase work efficiency.
Innovatively integrated the advanced features of automation tools like OCR, Web Recorder for existing robots and improved the performance.
Deployed the process in UiPath Orchestrator and scheduled their execution.
Used Image comparison using Image recognition with OCR, ICR and machine leaning for designing in UiPath Studio.
Experience in using UI-Path's Credential Manager for maintaining, securing and retrieving the user credentials.
Utilize UiPath design studio to create process solutions and resolve issues that arise in the day to day running of UiPath processes.
Created Functional Requirements Documents (FRDs) for a Robotic Process Automation project, based on business process design discussions with business stakeholders.
Created RFP, business plans, creating organization policies, setting up Development, UAT and Production environment with automation software, conducting automations reviews.
Worked with OCR, ICR and Machine learning for designing in UiPath studio and with the UI team to design the appropriate icon and display for the screens.
Implemented the features like Web recording, Image recognition,
Created and documented test procedures and scenarios for the pre-UAT phases. And supported operational teams during the UAT and rollout phases.
Used RDA (Robotic Desktop Automation) as best way to gauge into opportunity for desktop automation to look for processes where data is to be collected from different applications to carry out the work, maximum lead time is due to toggling between applications, data validation, data visualization etc.
Managed users created and assigned roles to users using Identity Access Management provided by AWS.
Developed the project using Agile methodologies and Test-Driven Development.
Pearce Services LLC–Paso Robles, CAJun 2019 to Mar 2020
Role: RPA Lead
Pearce Services is a leading national provider of operations, maintenance, and engineering services for mission-critical telecommunication and renewable energy infrastructure. Pearce offers innovative, tech-enabled services across its three brands: Pearce Services, MaxGen Energy Services, and World Wind & Solar.
Responsibilities:
RPA Opportunity assessment, Feasibility analysis. Process Analysis & Breakdown, Organizing Solution & Design Meetings, Technical Solution Architect Design, Build, end-to-end implementation.
Develop the scripts for complicated bots to test internal Verizon Web Applications
Support the training of RPA COE teams’ best practices, Bot standards, framework to teams participating in Bot development.
Involved in managing BOT's workloads using Blue Prism Work Queues.
Production support. Orchestrator bot management. Development of automation processes in UiPATH.
Have used UiPATH activities for Thick client (Desktop based), Thin client (Web Browser based) applications, Citrix, Web Apps, Windows App, Salesforce, SAP (Ariba Systems), SQL DB, with Google API, (Can use it with Mainframe Systems) as well,
using basic to advanced UiPATH activities. Involved in complete end-to-end implementation,
Completed 8 implementation so far unattended bot. My responsibilities included: process breakdown, feasibility analysis, solutioning, automation architect design, development, testing, Creating and documenting test plan and test cases to support each of the process use case, implementation, scheduling, & post implementation support.
Supporting the Business Operations and Customer Teams during the UAT phase.
End to End bot development using UIPath Studio
Using Excel VBO object to perform operations in excel sheet while taking excel sheet data as input and used process, objects, work queues, calculations stage to perform logical operations in Blue Prism.
Leadthe team to manage UI Path Orchestrator and supporting products.
Performed analysis on new RPA related solutions to bring new ideas.
BOT developed using UIPath, MSFlow, C#, Scripting, etc
Orchestrator – job scheduling. Working within project planning constraints, communicating project risks and issues to the stakeholders accordingly and providing inputs to the change control process.
worked with JIRA, PowerBI, Salesforce, & Excel automations.
Created RPA Bots to Screen scrape WEB and Mainframe data (Blue Prism) and managed robot's workloads using Blue Prism Work Queues.
Northern TrustBank- Chicago, ILAug 2017 to May 2019 Role: Technology Lead
Responsibilities:
Worked across all stages of SDLC, using agile, & hybrid methodologies.
Designed technical solutions as per the business requirements,
Responsible for end-to-end project deliverables,
Coordinated with global team members in design, development, testing, scheduling, implementation, & post-implementation activities of projects
Used to review & approve modules worked upon by Dev team members, production support team members, offshore business analysts,
Conducted knowledge transition meetings, sessions, for global teams & project stakeholders.
Involved, resolved outages, allocated team members for different project modules, proactive communicator, reported any project criticalities to primary support members, project managers,
Created release plans, project proposals, implementation schedules, obtained required sign-offs, approvals on deliverables from project stakeholders, technically had been involved in complete architect, design, development, testing, scheduling & implementation activities.
Worked in collaboration with QA, testing, BA, BSA, PM, SPM, DBAs, Production support, business line, program managers, & other project stakeholders involved.
Had been involved in RPA based PoC generation activities for banking domain, conducted analysis on tools to be used for RPA implementations,
Have mentored team members, submitted lessons learned, artifacts, & other business reports, conducted technology session, etc
post successful project implementations.
Conducted Interviews, have setup Global Teams, Represented Clients in Global Delivery structure for Offshore Development, Production support Team members.
Have been a PMO Delivery member learning tools for handling project management activities efficiently & successfully. In RPA,
Was part of PoC generation team Infosys for Banking domain. To do requirement analysis, propose solution, estimation, listing down assumptions and risks, to create proof of concept for projects. To create vision, roadmap, & strategy around business processes,
Managed assignment of specific responsibilities, to guide development teams throughout the product development life cycleto achieve required product performance levels.
Supported development, testing, & other team members & project stakeholders involved in the process.
Citizens Bank -Cranston, RIJun 2016 to Aug 2017 Role: RPA Lead
Responsibilities:
Work with the Robotics Process Automation (RPA) CoE to develop and define standards for specific RPA features, checklist and best practices.
Creation, development and maintenance of automated MI Reporting of UI Path processes in MS Access and Excel, also considering running this in MS SQL Server using MS Access front-end.
Worked with mainframe, windows, web application and CITRIX automation end-to-end process automation using UiPath.
Used UiPath Studio, Orchestrator, Screen, Data & Web scraping techniques.
Implemented End to End Robotic Process Automation (RPA) in the banking sector using Blue Prism.
Created and maintained solution documentation, test procedures and scenarios for the pre-UAT phases.
All the manual steps are automated through UI Path RPA tool to have significant reduction in cycle time for each report.
Created workflows like Outlook, Excel and Macros.
Developing new Processes and Objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
Worked closely with Process SMEs to prepare Process Definition Document (PDD) & Solution Design Document (SDD)
Experience in using Blue Prism's Credential Manager for maintaining, securing and retrieving the user credentials.
Design solution, Implemented Blue prism frame work (Connectors, VBO, Process studio, control room and System manager) work to update the Provider directory from excel, website data using OCR (Optical character recognition) from printed material.
Florida Power & Light House (FPL) – Miami, FlSept 2015 – Jun 2016Role: Technology Lead
Responsibilities:
Creating, development and maintenance of automated MI Reporting of UiPath processes in MS Access and Excel, also looking into running this in MS SQL Server using MS Access front-end.
Creating functional designs/specifications from business requirements, as technical
lead providing project estimations, analyzing requirements, creating high level design and low level design,
Assigning tasks to offshore teams, handling & coordinating project activities, reviewing coding, Unit test
plan, unit test result, working with clients to get the crisp requirements and providing required reports,
Contributing to the Unit test plan documentation – reviewing creating test cases, Unit Testing (regressionand positive testing),
Reviewing System & integration Test Plan documentation, System Testing, requestingfor project version control numbers, scheduling jobs, Implementation of the project, monitoring duringimplementation, sending reports to the clients, providing Post Implementation Support, and BAU (businessas usual) Transition.
Used DEBUG tool for CICS transaction & related program flow, createduser and application screens, File-Aid for analyzing files, used INSTALL1 for designing CICS screens.
Workedas onsite coordinator, lead and management team, clients, and other technology teams, developing andmaintaining system documentation.
Involved in code review and fine tuning the code for performance related issues.
Maintaining several RPA bots as batch processes on daily basis and ensure quality and high performance to the internal and vendor applications of the organization.
Used Outlook, SMTP and Exchange to send emails and IMAP to get emails.
Environment: UI Path, .Net, ASP.Net 4.0, VB.NET, XML, HTML, Java Script, CSS.
SURFACE EQUIPMENT CORPORATIONkillgore,TxMay 2015 to Sep 2015Role: Programmer
Responsibilities:
Windows App Development as Individual Contributor
Worked at all stages of SDLC using Waterfall methodology.
Expertise working in Manufacturing Domain. End to end Windows app development, testing, & deployment,
Designed programs & modules as per business requirements,
Provided testing services support.
Worked collaboratively towards HLD, LLD, Impact Analysis, coding & development of program & modules, unit testing, utp, utc, utr, system testing – stp, stc, str. Production planning, scheduling jobs & implementation.
Resolved post-production issues, worked with onshore co-ordinator – with assigned supervisor for BAU handover, & post-implementation transition sessions.
Technology Used: .NET Framework, C#, Access DB, Windows Application Development, Visual Studio, & JIRA
ITC Infotech India Pvt. Ltd.-, Bangalore, India.Jun 2013 – May 2014 Role: Analyst Development
Responsibilities:
To lead technical teams & provide end-to-end solutions for multiple development projects, been a part of project planning, initiation, & team management activities.
Worked at all stages of SDLC using Agile methodology. Expertise in working with Banking – Payment Processing projects.
Analyzed& gathered business requirements, impact analysis,
Designed solutions, programs, & modules as per business requirements, created HLD, LLD docs, Coding & Development, Unit Test Planning, Unit Testing, System Testing,
created UTC, generated UTRs, Expedited & Debug programs to resolve issues,
created log & status reports, scheduled batch & online calendar, did implementations,
provided post implementation support in Dev, QA & Prod regions, conducted knowledge transition sessions, did batch monitoring, & finally provided support for Business-as-usual activities.
As ateam member, worked collaboratively with other team members in generating HLD, LLD, Impact Analysis, Coding & Development of program & modules, unit testing, utp, utc, utr, system testing – stp, stc, str, Production planning, scheduling jobs & implementation.
Resolved post-production issues, worked as team co-ordinator & supported for other post-implementation activities, lesson learned, & documentation.
Technology Used: IBM Mainframes, COBOL, PL/1, JCL, DB2, IMS, CICS.
SUN LIFE FINANCIAL ISC Pvt. Ltd., Gurgaon, India.Dec 2010 – Jun 2013Role: Software Engineer
Sun Life Financial is one of the prestigious organizations originated from Canada and is well known for its Insurance based products across various countries. Additionally, I have also worked in production support for INGENIUM, & small enhancements. Day-to-day activities revolved around all SDLC stages for development & analysis part of Development projects and have been awarded for various projects that performed well for quarterly revenues. Out of passion, I have also been a part of conducting organizational level team events embracing Sun Life Financial’s magical working environment.
Responsibilities:
Develop IBM Mainframe programs working across all SDLC stages using waterfall, and hybrid methodology.
Primary job responsibilities included gather requirements, impact analysis,
created standard documentation – FRD, HLD, LLD, UTC, UTP, STC, STP, coding & development, release & implementation plan, unit testing, system testing, user acceptance testing (UAT), integration testing, regression & positive testing, generate log reports, expedite & debug online & batch programs,
created JCLs, production implementation & post-implementation support, to conduct knowledge transfer sessions, to monitor required batches & system health as needed post implementation, provide BAU handover.
Worked immensely on policy rates system of Life Insurance projects.
Technology Used: IBM Mainframes, COBOL, PL/1, JCL, DB2, IMS, VSAM, GDG, CICS, REXX, SAS.
WIPRO TECHNOLOGIES, Bangalore, India.Oct 2007 – Dec 2010Role: Software EngineerAccounts: Charles Schwab; AVIVA Insurance.
Responsibilities:
Development of IBM Programs working across all stages of SDLC using Waterfall methodology. Expertise working with Banking & Insurance projects.
Designed programs & modules as per business requirements, Provided testing services support.
As team member, worked collaboratively towards HLD, LLD, Impact Analysis, Coding & Development of program & modules, unit testing, utp, utc, utr, system testing – stp, stc, str, Production planning, scheduling jobs & implementation.
Resolved post-production issues, worked with onshore coordinator – with assigned supervisor for BAU handover, & post-implementation transition sessions.
Technology Used: IBM Mainframes, COBOL, PL/1, JCL, DB2, IMS, Supra, CICS, REXX.
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