Phillip “Phil” Coles

Bartlett, TN

303-***-**** adk6k1@r.postjobfree.com

Summary:

Strategic, energetic, distribution leader with superior track record creating and executing innovative improvements and cost savings, extensive experience leading organizations in turn-around, re-build, growth and “green field” phases.

Expertise in multi-site management, P&L management, inventory control, process improvement, B2C and B2B processing, customer centric business relations and developing organizational talent.

Expertise in 3PL, Fortune 25 and 500 companies: union, non-union, public and private

Key Accomplishments:

Saved over $2M in inventory and handling costs

Process improvements netting over $1M in labor savings

25% average improvement in location accuracies and cycle count metrics

33% average improvement in on-hand inventory accuracies

35% average improvement in order accuracies

37% average improvement in reverse logistics handling costs

Affected bottom line through Continuous Improvement Lean process improvements and design methodologies

Personally coached, mentored, and helped promote 50 associates to “next-level” management positions

Professional Experience:

CJ Logistics America, LLC (dba DSC Logistics) 2019 – Present

Group General Manager

Multi-site leadership for two market leading food manufacturers and retailers, P&L and ownership of $50M operating budget, over 1,500 employees and 8 direct reports

Independent Consultant, Bartlett, TN 2016 - 2019

Process Improvement, Senior Leadership Development and Talent Management Consulting

Transitional leadership support and consulting for industry leading companies

Leading supplier of refrigerated warehousing solutions, wholesale food distributor, world’s largest diesel automotive parts distributor, major toy retailer and market leading supplier of lighting solutions and industry leader in clinical trial drugs

United States Cold Storage, Inc., Covington, TN 2014 – 2016

General Manager

Full site responsibility of a “green field” 550K sq. ft. frozen distribution center, $25M operating budget

Dedicated site for Unilever Ice Cream

24x7 operation: scheduling, transportation, automation and refrigeration systems

44M cases shipped 2015, 49M cases projection in 2016

8 direct reports and 125 FTE associates,

BRC (British Retail Consortium) “Best in Class” Certification, 2016; ASI “Certificate of Excellence 2015”

Unilever “Partner to Win Award 2015”; 2015 National Design-Build Project/Team Award – Design-Build Institute of America

Independent Consultant, Southaven, MS 2013 – 2014

Life Science – Healthcare Americas; Kimberly-Clark Medical Supplies

Helped design the re-structure and re-organization of a 556K sq. ft. medical supply and device distribution operation, $12M in annual sales, processed ecommerce and B2C order processing

Full P&L responsibility and budget planning, direct customer interaction -$123K improvement to operating profit,

Process implementations that Improved inventory accuracy by 25% - saving $150K in excess carrying costs

Reduced customer reported OS&D by 35% -reduced controllable overtime by 15% Personally coached and

Mentored 3 associates and management to “next-level” positions – including General Manager

Cardinal Health, Madison, MS 2009 – 2013

Director of Operations (10/11 – 5/13)

Led the re-organization of a 175K sq. ft., wholesale pharmaceutical distribution operation, including B2C and will call operations

$1B in annual sales operation, $20M distribution operations budget including warehouse operations, transportation optimization, customer service and networking/IT. DEA and FDA regulated.

Year/Year productivity improvement of 13% through lean pick design: $200K savings to the bottom line

Re-engineered building layout to accommodate 55% increase in additional volume in less than 3 months

Improved order accuracy by 33%, reduced controllable inventory reserve expenses by $500K

Improved Lean assessment audit by 21%,

Coached and mentored 5 associates and management to “next-level” positions

Site Leader, Denver, CO (6/09 – 10/11)

Full Site and P&L responsibility for wholesale pharmaceutical distribution center

$12M operating budget, “Business turn-around” environment, with the following results:

60% reduction in OT hours, netted +$100K to bottom line

Improved non-processed orders with inventory on hand by 35%,reduced controllable damages by 66%, saving over $450K

Led 21% lean processing audit improvements

Coached 5 associates and management to “next-level” positions

Yancey’s Food Services, Loveland, CO 2008 – 2009

Shipping Manager

Responsible for order processing and shipping departments for a regional wholesale food distributor, 1,500 customers, B2B and B2C operations, including will call and direct customer pick up orders

Eliminated 3,100 indirect labor hours, netted $46K in loading labor savings

Improved pick accuracy by 28%

Sears Holdings Corporation/Kmart Distribution, Denver, CO 1998 – 2008

Shift Operations Manager 2/07 – 5/08

Administrative Ops Manager 4/01 – 2/07

Inventory Manager 1/99 – 4/01

Receiving Supervisor and Manager 6/98 – 1/99

Responsible for Night Shift Operations replenishment and putaway, 100 hourly and 3 direct report leadership; managed Inventory Control and Systems Departments; maintained $43M inventory with 13K SKU product line; managed regulatory and compliance processes.

22% reduction in department damages saving over $50K

Project Manager for WMS systems implementation for three warehouses

Reduced book to perpetual inventory variance results by $1.75M

Reduced indirect labor by 50%

Personally trained, coached, and mentored 15 associates and management to “next-level” positions

Education:

Bachelor of Arts, English - Colorado State University, Fort Collins, CO

Honors: Scholar Athlete Award, Western Athletic Conference

1st Team Academic ALL-WAC

Three-year football letter winner

Leadership Accomplishments:

Eleven-year first career as “At-Risk Prevention” Secondary education teacher, head football, head volleyball coach, Principal and Athletic Director.

Also served as Vice President of Union Colony School – School Board from 2007-2009.

Mentored and coached 5 assistant coaches and protégées to head coaching positions: 3 who have won district, regional and state championships.

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