Manager Assistant

DeeDee Dugat Compliance Manager/Investigations

***********@*****.*** linkedin.com/in/deedeedugatccep/ 281-***-**** Houston, TX

High-level and driven compliance leader with experience managing activities, programs, and resources. Proven history of outstanding management while identifying issues, analyzing data, and executing plans that deliver problem resolution. Flexible with superior communication, relationship management, and the ability to influence other professionals. Ability to conduct multiple investigations, including those involving potential fraud incidents. Collaborate with department heads, management, and business partners in the design and implementation of key programs, ensuring organization will minimize operational risk.

Project Management

Multitasking

Strategic Planning & Analysis

Communication

Meticulous Organization

Internal Investigations

Leadership

Ethics

Compliance Application

Time Management

Human Resources

Complex Problem Solving

Professional Experience

Direct Energy • Houston, TX • June 2017 to Present

Compliance Analyst

Manage the Global Ethics Speak Up Helpline overseeing timely management of investigations.

Collaborate in the development of annual code of conduct global training program.

Monitor the North America Gifts and Hospitality Register and North America Conflicts of Interest Register.

Operate all processes and controls for the Speak Up Helpline, including intake, triage, escalation and closing processes.

Join forces with internal fraud investigations.

Execute reports and monitor daily ICE communications for the Trade Surveillance team.

Perform third-party due diligence process. Identify red flags during analysis.

Support the North America Ethics & Compliance Director with projects as requested.

Develop and maintain detailed procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Deliver training to promote awareness and education of compliance programs.

Create and deliver presentations on statistical trends, KPI, and metrics to management.

Collaborate with internal communication departments to deliver compliance messaging.

Regularly sought out the VP of compliance to initiate and manage complex projects

MODEC International, Inc • Houston, TX • February 2014 to June 2017

Due Diligence Coordinator/Accounting Administrator II

Served as the Vendor Master File Custodian, Due Diligence Coordinator and assisted the Compliance Manager with fraud and anti-corruption investigations.

Provided a broad variety of accounting, administrative and clerical support to assigned departments while executing vital tasks and special projects.

Performed third-party due diligence process. Identify red flags during analysis.

Compiled, sorted and processed documents, such as invoices and checks, substantiating business transactions

Organized computer and/or hard copy files for easy identification.

Managed the Vendor Master File (VMF) database by monitoring existing vendors for allegations of corrupt activities and changes that trigger re-vetting.

Added and modified all vendors in the Vendor Master File (VMF) database.

Conducted vendor packet QAQC reviews to ensure that vendor vetting procedural requirements were met and that anti-corruption compliance steps were followed.

Observed and communicated MODEC’s Group policies, procedures, and practices to Vendor Vetting Coordinators and Requestors through email and face-to-face discussions.

Teamed with the Compliance department in evaluating and revising MODEC’s internal and external due diligence documents.

Ensured that accounting and anti-corruption compliance requirements were achieved by determining existing authorization status for new and existing vendors.

Earned status as a subject matter expert to other VVCs and Requestors.

Trained Vendor Vetting Coordinators and worked closely with the Compliance department to ensure that vendor-related items and issues were compliant with vendor vetting policies and procedures.

Provided research while assisting Compliance Manager with fraud and anti-corruption investigations, I provided support through various types of research.

MBCI • Houston, TX • May 2010 to January 2014

HR Generalist/Administrative Assistant

Served as a project liaison between multiple departments to help ensure that each project is carried out accurately.

Supported HR with the on-boarding process of new hires and served as an employee contact for benefit support and personnel issues.

Facilitated work flow process throughout the engineering, estimating, drafting and construction phases.

Delivered reports and project status updates to Departments and Project Managers.

Provided specific project-related support for engineering, estimating and drafting departments.

Processed background checks and drug screenings for new employees.

Conducted new employee orientation and supported employees with personnel issues and questions regarding benefits.

Executed employee time records for payroll processing, processed invoices, scheduled meetings and set up web conferences, maintained supply inventory, and oversaw office equipment maintenance.

Additional employment as Banking Center Manager for Bank One and Regional Manager/Assistant Vice President for Guardian Savings & Loan

Education

Austin Community College, Austin, TX

Certified Compliance and Ethics Professional (CCEP)

Paralegal Certificate, University of Texas at San Antonio, San Antonio, TX

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