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Recruiting Manager/ Process Trainer

Location:
Darjeeling, West Bengal, India
Salary:
60 K
Posted:
March 25, 2021

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Resume:

AALMIST SUBBA

Recruiting Manager/ Certified Process Trainer

(Looking for Remote Work)

e-mail: *******@*******.***, *******@*****.***

Summary:

A highly motivated professional with comprehensive experience in Staffing Management, IT Recruitment, Account Management and Vendor Management. Expertise lies in establishing, building/ maintaining successful relationships and developing organizations, having an excellent communication skill which has enabled to communicate subject matter to both technical and non-technical audiences. Have been appreciated and promoted in officially impossible intervals. Possessing unique problem solving and decision-making abilities, and excel in Recruitment life cycle and retaining in-house staffs. Excellent leadership, analytical and interpersonal skills with a strong ability to work in both team and individual environment. Specialized in serving diverse industries (Financial, Manufacturing, Utility/Power, Telecommunications, Service and Federal/ Government .etc.).

Skills:

Team & Operations Management/ Strategic Management Planning

Team Building/ Leadership Building & Mentoring

Recruitment & Retention

Employee training & discipline

Employee career development and mentorship

Vendor/Supplier relationship management

Staffing and Recruitment management

Product Training/ Process Training

Very familiar with various Job Portals (Dice, CareerBuilder, Jobsters, Monster, Hot Jobs, Times Jobs. Etc.)

Extensive experience working on MSP/VMS like (eTemp, Progata, Field glass, Peopleclick, Beeline, PrO Unlimited: (Workforce Alliance Network Direct) and ATS (Applicant Tracking System).

Excellent with US work Visas and Tax terms

Experiences:

Lancesoft Inc. Bangalore/ Indore, India (Jul 2008- 2014)

Recruitment Manager/ Account Management (Clients - U.S.A)

Job Responsibilities:

Manage and support day to day local and remote operational support and delivery of wide range IT Staff Augmentation fulfillment for service requests, Identify and analyze problems and search out appropriate courses of action.

Managed and supported Team leads and ATL’s in a day to day basis and trained/educated the team on the account, policies, processes, submissions, as well as technologies to better locate viable candidates for the clients’ project and collaborate with Team Leads to foster overall team environment and drive account success.

Support client program development, planning and implementation, including; account management, organizational mapping/ research and scheduling qualified appointments.

Managed and cultivated client relationships to further revenue stream within all accounts.

Occasionally work alongside Proposal team and help develop the quotes and translating standard job requirements per job categories.

Manage recruiter’s daily activities, training and productivity targets and achievement

Cooperatively manage staffing resource submittal and interviews, candidate hire and consultant’s engagement.

Conducting; consultant interview preparation, reviews, disciplinary action and conflict mitigation and resolution.

Managed VMS systems and have hands-on in depth knowledge and experience with; (eTemp, Fieldglass, Progata as well as others).

Managed the account coordination process from an external and internal account perspective.

Attended meetings with VMO and Client managers to frequently ensure client satisfaction and quarterly reviews.

Participated in strategic sourcing efforts, identifying future sourcing opportunities, and providing day-to-day account/team management activities

Maintain a high level of organizational work flow within a fast-paced team environment on site.

Stay current with industry and client trends and maintain a working knowledge of products and services.

Clients served on this role: (AT&T, GMAC, Unisys, EFH and Gillette U.S.A)

Recruitment Lead/ Trainer

Job Responsibilities:

Leading a team of 7 local and 5 remote team members both experienced and newly joined trainees manage/ train the team on the account, processes and strategies.

Help contact prospective candidates using a variety of communication methods including email, telephone and web sites.

Interview and assess potential candidates based on the unique requirements of each position.

Daily interviewing of possible candidates, reference checks, client contact, and negotiation of contracts and fees.

General duties also included supporting the onboarding department on completing employment agreements, employee relations issues, benefit questions, management/coordination of background and drug test.

Partnered with IT Management and Human Resources to understand the business and to develop and implement recruiting strategies for current and future IT staffing needs.

Write and place job advertisements/postings in various mediums.

Clients served on this role: (AT&T, GMAC, Unisys, Verizon Wireless/Business, KeySpan (National Grid), Gillette, Government clients- State of NJ/ State of NY/ State of SC/ Govt. of DC U.S.A)

Vendor Management Officer Coordinator

Job Responsibilities:

One point Contact for the clients (EDS a HP company/ EFH/ Unisys/ TXU Energy).

Managing and operating Vendor/ Client portals, classifying requirements, assign jobs to the recruiters, for sourcing resumes and helping them in understanding the requirements, follow up with the vendor/ clients.

Managed vendor relationships and established a positive rapport with the vendors to develop and maintain long-term relationships to drive results and resolve issues.

Worked with vendors to resolve daily operational issues and coordinate on the work progress.

Keeping track of the requirements and make sure that the positions are attended to the maximum.

Regularly meet with Operations team to give status updates, presentations, review ongoing activities, build competitive analysis, provide business plans and strategies for marketplace objectives.

Submitted candidates on behalf of the recruitment team on MSP/VMS like (Progata/ Beeline, Fieldglass, Peopleclick).etc.

Kept track of exclusive documents like “Right to Represent” / “Non-Compete Agreement” documents while dealing on C2C hires.

Multi-tasked and also developed and maintained “candidate pipelines” for various skill sets.

Discuss Credit Check/ Background Check and Drug Test with candidates when required.

Provide assistance to employees in regards to Immigration (H1-B visa, Permanent Residency)

Review compensation expectations of candidates and generating offer letters and promissory notes.

Partnered with HR to onboard new contractors and complete required pre-start documentation and required screenings. Ensured that all contractor assignments were adhering to the internal Use of Contractor Policies, tenure. etc.

Developed intensive training for suppliers regarding program objectives and rules as well as an interactive training for use of the VMS.

Clients served on this role: EDS, EFH, TXU Energy, Mercedes, BMW and Unisys U.S.A.

Database Solutions Inc. Kolkata, India (Mar 2006 -Apr 2008)

Sales Account Manager

Job Responsibilities:

Full Lifecycle recruiting expertise: Research and Sourcing, prescreen development, functional and technical assessments, interviews, negotiation and on boarding procedure.

Type of position/ candidates worked with: Permanent/ Full time, Contract, Temp to hire, hiring all kinds of candidates on W2/1099/C2C, OPT/ CPT/ F1/ L1/ H1B/ EAD/ GC/ US Citizens/ Cleared.

Managed a team of recruiters and train them on the process and job functions.

Market all active candidates in the best possible manner for suitable available positions in the market with reputed clients.

Develop goodwill, and manage/ coordinate with Clients and Vendor clients.

Manage clients Portal internally, check new requirements and accordingly assign the jobs to the recruiters, help them understanding the requirements, help them in sourcing the right candidate and accordingly follow up with the vendors and clients.

Interact with the Clients and Vendor clients daily and keep oneself updated on any development or issues, develop and furnish daily and weekly reports.

Effectively performed reference checks of the candidate on their previous employment.

Worked productively in Topechelon Networks for innovative internet recruiting strategies to achieve fast start success.

Match best candidates for the requirements sent by the clients, Co- ordinate with the clients/ vendorsto understand their needs in the best possible manner and fulfill their needs.

Technical Recruiter

Job Responsibilities:

Full life cycle recruiting process including making sales calls, validating requirements, negotiating agreements, finding qualified candidates, technically screening, checking references, negotiating and coaching “fair value” salaries, and fair minded reasoning for open minded and close minded candidates, short listing, interview coordination, Interview follow-ups, joining date follow-upsetc.

Recruit technical professionals at various levels IT Auditors, CISA/CISSP certified Security Professionals and System Administrator's (Windows, UNIX, Aix, Linux, and Solaris) by various mode of sourcing.

Identify potential candidates using a variety of tools, including but not limited to databases, web sites, networking events and more (Monster, Dice, CareerBuilder, Hot Jobs, and LinkedIn), internal database, personal network, referrals, posting on job boards, and Associate Vendors.

Increase our recruiting bandwidth by sourcing and short-listing qualified candidates for multiple positions.

Negotiate their rates, reformat/ rewrite their resumes in a best presentable manner, and publish them in good job sites, finding them the right kind of opportunities, interact with vendors and Clients.

Expert in quickly sourcing all levels of a broad range of high quality technical candidates having ability to perform effectively on the project.

Successfully recruited full-time and contract IT professionals including but not limited to Application Developers Java/Web logic - (Client/Server and Mainframe), Internet/Intranet developers, Database Administrators, programmers, Network Engineers LAN/WAN, Project Managers, and QA/Test Mangers.

Clients served on this role: HSBC, JPMC, Caterpillar, Ernst & Young etc U.S.A.

Brick & Click Technologies Pvt. Ltd. Kolkata, India (Apr 2005 - Mar 2006)

Supervisor/Lead: Product Sales (Vodafone/ T-Mobile- UK)

Joined as Process Associate, was promoted on August as a Verifier and simultaneously was assigned a job of a Supervisor/ Team Lead.

Job Responsibilities:

Participated in the successful startup of the Call Center and worked alongside operational team in meeting deadline goals for staffing each call center executives, facility requirements, computer and desk set requirements.

Hired and trained call center staff on the products and process.

Product Sales, closing the Call (Taking down the Details 90% effective), verifying the details and confirming the day of delivery.

Actively help close the sales call for the team members.

Verify the details of the customer and confirm the Tariff’s chosen.

Help grow organization from 35 - over 180 agents

Achieved over 85% of agents exceeding productivity goals.

Products included, Vodafone, 3G and T-Mobile contract Tariff with various mobile phones.

Reason for Leaving: The Company had to close down cause of the delay in clients payments.

Octagon Software Pvt. Ltd. Kolkata, India (Dec 2004 - Apr 2005)

Customer Care Executive: Product Sales (Earthlink Internet Service. USA)

Job Responsibilities:

200-325 outbound sales call a day.

Brief the customers with the available terrif, try and understand their need and convince them with the best possible terrif as per their need.

Brief the customers on Earthlink internet services help them understand the need of an internet connection to customers who owned Computer/Laptop without Internet connections.

Build up rebuttals to all possible questions.

Reason for Leaving: To capture better opportunities.



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