Aspiring for opportunities in Operations & Business Development. Excels in devising and implementing strategies for strengthening business operations and achieving pre-determined targets. Ability to think out of the box, and contribute ideas towards achieving operational excellence.

PROFILE SUMMARY

A competent professional with 15+ years of experience in:

-Sales & Marketing -Travel Operations ticketing knowledge (sabre)

-New Product Management -Product Promotion/ MICE -Liaison & Coordination Proven track record in achieving challenging sales budgets as well as in launching many new products, line extension and creating new product positioning.

Adept at working in the launch of a new product for global market and carrying out its marketing through various trade shows, exhibitions, print and digital media.

Demonstrated abilities in managing key accounts, developing travel plans as per the specific client requirement and thereby streamlining business operations.

An effective communicator with excellent relationship building & interpersonal skills coupled with strong crisis management & organizational abilities.

CORE COMPETENCIES

Knowledge of target market, strategic thinking and the ability to take into consideration industry / market factors when making decisions. Align the strategic priorities of own area with the direction and strategic priorities of key stake holders. Concoct strategies to balance short-term requirements with long range business plans. Influence, and to identify the agendas, concerns and motivation of others. Execute negotiation to create win-win solution for all parties. Identify and anticipate customer requirements, expectations and needs. Set-up systems and processes that make it easy for customers to do business with the company. WORK PROFILE SUMMARY

Oct 2019 – Sep 2020.

Weddingz.IN -- Set up the International segment, built the supply side in Thailand, Malaysia, Turkey and tie up in Venice and Singapore. (Hotel brought on-board include - Royal Cliff, Pullman, Marriott Group in Thailand, Lexis and Sunway Lagoon in Malaysia, - All top brands in Istanbul, Bodrum Antalya in Turkey (More than 15 hotels member of Leading hotels of the world) Define and setup the Destination Wedding process - Have defined the process of Destination wedding within India and led the team of Business Sales Manager for Destination Wedding segment. Created a centralized Ops system supporting to sales. Ensure coordination in team to ensure reach sales Target.

Took active part is defining the marketing tie-ups with various stakeholders (India and Abroad) to ensure mutual visibility on all online and offline platform.

Previous set up and HOD Role

In India

Set up the Europe Inbound division in Discover India Incentives - started this division and executed more than 6 incentives trip from UK, and 3 Fam trips.

Set up MICE Division in Yatra Online - First one to set up MICE in Yatra and was acting as Manager MICE Pan India Basis - Led the team of MICE managers.

Outside India

Headed the MICE Division in Zahara Tours Oman (Largest DMC in Oman) - Headed the MICE division in Zahara Tours and executed most prestigious event in Country including famous Audi Summit. Siyaram and Lupin Summit from India. Increased the MICE event number from 8 in a year to 32 in 2 years in my tenure. Total business handled and won worth USD 10MN+

Pacific Trails Singapore -- Acted as Asst. General Manager and set up the Operation team - (all ops team had left when I join there) and executed more than 10k traveler during the regime. Process set up there is still being followed by Pacific. Marmul Travels Oman -- Started their Holidays Division (Inbound and Outbound + MICE + Govt. Business) from scratch and scale it up. (Had to leave due to personal reason)

Blue Ribbon Travels PTE LTD - (India and Singapore) -- Started this DMC from scratch and scale it up to 150K SGD sales per month. Investors backed out hence had to shut down this

ORGANISATIONAL EXPERIENCE

APR 2017-May 2019 HEAD HOLDIAYS (Marmul Travels & Tours L.L.C. OMAN-leading travel Giants in Oman)

Set up their inbound department (which never existed before) Providing guidance on marketing and new business development in Inbound to Oman. Established the structured vendor management for outbound travel. Planned and executed all hotel contract, logistic contract and event contract for corporate and inbound business. Taking care of digital assets of the company.

Negotiating and look out for joint ventures and Airlines GSA business opportunities ORGANISATIONAL EXPERIENCE

APR 2016 – 29 JULY 2016HERITAGE MANAGEMENT & CONSULANCY SERVICES PTE LTD

– ASST. GENERAL MANAGER (UNDER FIN NO: G3263415Q)

Joined as Asst. General Manager and was taking care of overall responsibility of sales and operations, setting up new reporting system and negotiating with vendors and increasing the MICE SALES. Get contract of two prime business associates business from India and handled MICE group. Mar 2015 – Feb 2016 BLUE RIBBON TRAVEL PTE LTD – HEAD SALES Set up this DMC for Singapore and Malaysia from scratch including recruiting, regulatory requirement, doing sales promotion, agent networking and generating the business from India & other market for Singapore and Malaysia. Have set up the sales team of 04 and 06 Operation, responsible for all operation work outsourced to India. Successfully generated sales for Singapore & Malaysia.

Dec’12 – Dec’ 14 Zahara Travel and Service Bureau LLC Oman as AM MICE & GROUPS Key Result Areas: Responsible for:

o Developing business by various sales and marketing efforts inclusive of demonstrating presentations to various tourism bodies and overseas business associates

o Creating professional internal PowerPoint/key note templates and presentations for the CEO and Division head o Liaising with production of all brochures, calendars, marketing material and media publications of the company Conducting research, interpreting consumer demand and developing product accordingly Checking data

/ business trend to predict current and future market scenario Accountable for coordinating: o On behalf of the company presence at trade shows and exhibitions o With current business associates and unified product range Helping in the preparation, implementation of marketing policies and objectives to increase sales Catering advise and recommendations to the Executives and clients on advertising strategies and campaigns to reach target markets, creating consumer awareness and effectively promoting the attributes of goods and services Catering substantial support in the course of business growth and development through the preparation and execution of marketing objectives, policies and programs

Highlights:

Effectively carried out continuous effort to enhance the business pie Instrumental in bringing 02 of the largest group in company history (Lupin and Audi UK of 423 pax each) Recorded achievement in bringing one of the biggest incentive in Oman from India Market (Siyaram Textile Group-700 guests-Jun’13) Feb’12-Nov’12 Trailblazers India Pvt. Limited, Gurgaon, Haryana as AGM Manager MICE Corporate Key Result Areas:

Handled business development of MICE (Inbound & Outbound) Enhanced business by promoting various sales initiative and promotion campaigns Looked after the vendor management for the MICE segment Executed events and ascertained the excellent production work Supported client in finalizing the concept of the events Carried out the complete negotiations of events and artist management Visited extensively in India, Germany, Turkey, USA and South Asia for trade shows and business promotions and with groups and executed conferences in these countries.

May’10-Jun’11 Yatra Online Pvt. Limited, Gurgaon as Mice Manager-PAN India Basis Key Result Areas:

Founder Manager MICE in Yatra as Pan India manager. Managed entire operations of MICE division and reported to COO along with G.M. Handled business development and new leads in MICE business for operations team Carried out negotiations with Airlines for the division and tie-up with them for new product promotion and implemented the new product in business

Prepared budget for the division for advertisement and promotions Carried out contracts with hotels worldwide and also with DMC’S overseas for groups Travelled with the groups / inspection trip, sales trip and presented fresh proposal for corporate Co-ordinated & networked with channel partners, resulting in market penetration & reach. Evaluated performance & monitoring their activities ensuring maximized growth and profitability Highlights:

Successfully established MICE segment in the company and generated a business of Rs. 8 Crores in 1st year. PREVIOUS EXPERIENCE

Aug’08-Mar’10 Discover India Incentives and Affairs, New Delhi as Deputy Manager Key Result Areas:

Steered the MICE Division fresh proposals for Conference / Incentives and events Demonstrated excellence in handling the business development activities and sales promotion for company in overseas market. Pivotal in negotiating special rates with hotels for leisure, adhoc and MICE business. Chalked out the proposal for Incentives / conference and for leisure business. Instrumental in creating special packages for overseas market and pitching for new business. Facilitated assistance to the Operations Team to obtain the highest quality of services at competitive price. Personally dealt with the overseas business associates for business. Highlights: Effectively advanced MICE department through new advertisement and promotion campaigns and took part in IMEX Frankfurt (Apex trade shows for MICE Segment)

Jan’07-Aug’08 Incentive Destination Pvt. Limited, Location as Assistant Manager Highlights:

Holds the merit of receiving appreciation & out of turn salary raised Within 06 months salary revision and service confirmation even prior to stipulated time on the basis of performance Nov’05-Dec’06 Go India Journeys (TUI India), New Delhi Location as Sr. Tour Executive Highlight:

Demonstrated excellence in handling South African Market of the company –one of the largest business segment (Region specific) of the company

Apr’05-Nov’05 Kuoni India Limited, New Delhi as Team Consultant Highlight:

Spearheaded 2 of the most difficult tourist market – Greece and Israel and acted as department head in absence of team manager. Instrumental in preparing new products for my department and presented to overseas business associates. Handling the execution of 2 large incentive businesses from Israel and motivated the team to fetch more business from different segment and increase the sales

Feb ’03-Oct’04 International Travel House Limited, New Delhi as Tour Executive Highlights:

Achieve greater sales target through consistent sales and marketing effort and received appreciation letter from end client and M.D. of the company

Successfully generated business of Rs. 45 thousand to 1 Crore and received appreciation from MD Jun ’2000 Jan’03 - Exotic Journeys Private Limited. -- Executive Tours Highlights:

Worked in Inbound Operation, handled inbound groups from U.K. and U.S.A. Handled group and alumni association travel arrangements of prestigious university (Stanford, Harvard, Cornell) TRAINING

Underwent MCI training in Kuala Lumpur in Jun'13

EDUCATION

2003 Bachelor of Law from College, Location, B.R. Ambedkar University, Agra CERTIFICATION

Swift Certificate Course NIIT: Basic Computer Learning COMMUNITY DEVELOPMENT INITIATIVE

Associated with CRY as a regular donor and looked after the education of 1 student Regular blood donor PERSONAL DETAILS

Date of Birth: 7th February, 1979

Address: JE 36, First Floor, Khirki Extension – Near Malviya Nagara - 110019 Languages Known: English, Hindi

Marital Status Married

Kid/s Blessed with daughter

Language Known Hindi & English

Current Location Mumbai & New Delhi

Contact this candidate