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Pharmacy Medical

Nairobi, Nairobi County, Kenya
March 25, 2021

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A dedicated pharmaceutical technologist professional, with broad experience of over 6 years, in clinical pharmaceutical and retail in Kenya. Currently, working at The Phadam Medicare Hospital, stationed at the outpatient pharmacy and the in-patient pharmacy. Proven record of successfully managing diversified roles that demand strong organizational, technical and interpersonal skills. A resilient problem-solver who is both outgoing and achievement-driven. Effective at collaborating with others to achieve established goals. Recognized for ability to efficiently dispense and package prescriptions with utmost accuracy. Proven record in implementing processes that improve overall productivity. Provide superb customer service, ensuring client retention and loyalty. SKILLS AND STRENGTH

Patient education and customer service

Accurate record-keeping and best practices implementation

Telemedicine implementation

Networking with insurance carriers, healthcare providers, and community members

Organizing and helping in safe medication disposal programs according to the Pharmacy and Poisons Board GDP guidelines

Supporting community health efforts through collaboration and teamwork with pharmacists


28th July 2014 to 15th May 2015 (9 months)- Pharmaceutical Technologist- Palmland Pharmaceuticals, Malindi, Kenya.

19th May 2015 to 21st November 2016 (1 year 6 months)- Registered Pharmaceutical Technologist- Goodlife Pharmacy, Greenspan Mall Branch, Nairobi, Kenya

28th November 2016 till 31st Dec 2018 (2 years 1 month)- Clinical Pharmaceutical Technologist- Jobito Medical Centre

16th Jan 2019 22nd Jan 2020 (1 year)- Registered Pharmaceutical Technologist- Coptic Hospital

22nd Jan 2020 till Date-Registered Pharmaceutical Technologist- Phadam Medicare Hospital PROFESSIONAL EXPERIENCES

22nd Jan 2020 till Date-Registered Pharmaceutical Technologist The Phadam Medicare Hospital- Nasra Branch

Verifies the accuracy of patient information before counting prescription medication, filling prescriptions, typing and attaching medication labels

Superintends the Phadam Medicare Hospital Pharmacy premises in line with the Pharmacy and Poisons Board, Kenya guidelines

Supports pharmacy operations through customer service, patient education, and prescription drug information distribution by liaising with the in charge pharmacist

Provides counseling to patients and community members in need of additional information related to safe drug use and selection.

Helps in implementing best practices for information security, record keeping, billing, reporting, insurance management, and patient education to improve pharmacy operation and meet quarterly goals.

Participates in training for new e-security protocols to improve implementation of professional standards and to meet new organizational goals and target objectives.

Actively participates in helping the doctors and nurses in the wards and operation room. Timely delivery of the requested drugs and assist moving the debilitated patients between the wards and operation suite.

Registered Pharmaceutical Technologist

THE COPTIC HOSPITAL- Industrial Area Branch 16th Jan 2019 to 22nd Jan 2020 Actively participated on Continuing Medical Education (CMEs), The Kenya Pharmaceutical Association meetings and The Annual Scientific Conferences for the updates on the revised dispensing policies and Standard Operating Procedures (SOPs). Interacted with Medical Representatives from different pharmaceutical companies discussing newer pharmaceutical drugs and medical equipment, also, sought clarifications and some advice. Provided clinical outreach support programs too to clinics otherwise inaccessible to health services. These were St. Bakhita and St. Raphael’s dispensaries on Wednesdays every week.

Key responsibilities: -

Superintended hospital pharmacy premises in line with the Pharmacy and Poisons Board, Kenya guidelines

Observed, in the supervision of in charge pharmacist, the WHO guidelines on the procedures of starting ARTs to patients visiting the facility

Filled prescriptions under the direction of the Pharmacist

Verified instructions from physicians on the proper amounts of medication to be given

Ensured prescriptions are filled accurately and in a timely manner

Helped maintain the security of controlled substances as well as an accurate log of dispensation and waste

Managed opportunistic infections on patients

Guided and counseled to patients and caregivers on adherence

Responded to clients’ inquiries to make sure they are satisfied with services offered

Answering telephones, responding to questions or requests from the wards

Establishing and maintain patient profiles, including lists of medications taken by individual patients

Clinical Pharmaceutical Technologist

JOBITO MEDICAL CENTRE HOSPITAL, (MOWLEM, NAIROBI 28th Nov 2016 to 31st Dec 2018 Jobito Medical Centre is a community based hospital located in Mowlem estate in Nairobi, Kenya. It is an outpatient facility providing primary healthcare to the community around. It’s also a bridge by outsourcing specialists for patients who need specialized care who can’t afford to pay for such services from the other inaccessible hospitals. It plays a big role in community sensitization and education in many areas including maternal health and disabled child monitoring. Having opened doors in November 2016, it has managed to be a reliable, affordable and valuable partner to the community. The medical centre has improved the accessibility of affordable healthcare services to the surrounding community envisioning The Affordable Universal Health Coverage. Key responsibilities: -

Processed prescription correctly and accurately for patients under the supervision of the in charge pharmacist

Gave accurate drug information to patients and other user departments

Assisted in preparation and labeling of extemporaneous preparations for patients

Participated in drug stocking in the pharmacy store and monthly drug stock taking

Checked the expiry dates of pharmacy drugs and ensured compliance with the short Expiry Drug Policy

Registered Pharmaceutical Technologist

GOODLIFE PHARMACY, GREENSPAN MALL BRANCH 19th May 2015 to 21st Oct 2016 Key responsibilities: -

Superintended pharmacy premises in line with the Pharmacy and Poisons Board, Kenya guidelines

Dispensed over the counter and Prescription Only Medications, compounded medication as instructed by the Pharmacist/Doctor, and performed Patient counseling on proper use of prescribed and dispensed medicines.

Made supplies and responded to clients’ inquiries to make sure they were satisfied with services.

Introduced new products and continuously learnt of products on offer thus informed the clients, this allowed them to decide on what they needed.

Filed and safe documented client’s information thus kept the clients informed in case of any questions.

Attended Customer Care training at The Spire College, First Aid Training and BLS at St. John’s Ambulance, and followed up with refresher courses. Thus, provided excellent customer care services to clients.

In charge of the front office in the absence of the front office manager.

Responded to all questions in absence of the customer’s service manager.

Maintained proper books of accounting, regarding purchases and sales made. Pharmaceutical Technologist

28th July 2014 to 15th May 2015 Palmland Pharmaceuticals, Malindi Branch, Kenya Key responsibilities: -

Maintained proper storage of drugs

Filled bottles with prescribed medications and affixed clearly typed labels

Liaised with pharmacists in charge, doctors, nurses on availability of required drugs

Computed charges for medication and equipment dispensed and entered data in computer

Mixed pharmaceutical preparations according to written prescriptions

Accepted written prescriptions or refill requests from patients and evaluating information for completeness and accuracy

Delivered quality customer service to patients by referring their medication concerns to the pharmacist in charge or physician



2014: - DIPLOMA IN PHARMACY, KENYA MEDICAL TRAINING COLLEGE (KMTC), NAIROBI CAMPUS, KENYA. (Completed the following coursework: - majoring in Dispensing, Pharmacology & Therapeutics, Immunology, Microbiology, Pharmaceutics, Forensic Pharmacy, Clinical Pharmacy, Community Health, General Practice (GP) Entrepreneurship and Medical sales). Project undertaken: Factors contributing to ART adherence among patient visiting Mama Lucy District Hospital, Umoja.

HIGHLIGHTS OF QUALIFICATION ART training on HIV/AIDS care and management. Learnt but not limited to the following: -

Criteria of starting ARVs

Management of opportunistic infections

Guiding and counseling of the patients and caretakers on adherence

Huge laboratory experience in pharmaceutical laboratory

Familiar with safety protocol and operation procedures in a pharmaceutical laboratory Ability to identify and respond to hazardous/unsafe working conditions

Wide knowledge of sampling plans.


I.T. SKILLS: - MS Office Word, Excel, PowerPoint, Access and Internet Explorer, MS Windows, Knowledge of Oracle application User support, systems, hardware maintenance Language Skills English (Read, Write & Speak) Swahili (Read, Write & Speak)


• Kenyan (PP. No: CK03201) Driving License-Class BCE REFEREES:

1. Dr. Rose Wainaina (class tutor), Lecturer at The Kenya Medical Training College, Nairobi Campus. Phone Number: +254*********

2. Mrs. Mary Mbogo, Teacher, Umoja One Primary School, Nairobi, Kenya. Phone Number: - +254*********

3. Mr. Isaiah Lang’at, Pharmaceutical Technologist, Phadam Medicare Hospital. Phone Number:


Email Address:

4. Mr. Justus Wanzala Barasa, Director, Justcare and Jobito Medical Centre Hospitals. Phone Number: +254*********

Email address:

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